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[sharkbait]

I do worry that guest services are very blarzey. Sadly customer service is not one of dlp strong points . If your concerned ask for the email to be escalated then you will get people more than happy to help.

[Ravenseye]

As it was, when we got there my son was in a totally different block to us. He went and sorted it politely, and tout suite it was solved! Filipa came to our room to tell apologise for the 'mistake which I appreciated.
I went to check on his room and found they had put choc coins and branded water + cups there.. A hastily arranged afterthought I reckon, but I was pleased with that very small gesture.

[Samninetysix]

Thank you tubbsy, I hadn't considered Cafe Fantasia. And I do plan on 'embarrasing' my son with a cake at some point    However, I'm fairly sure he would actually love that.

The Café Fantasia deal is €199 per adult. For wifey, daughter and moi that's roughly £550 for a meal for the night albeit with a great view - Not in a month of Sundays would I pay that especially after our 2006 xmas Tinkerbell fiasco which was basically an upside down cottage pie and a glass of wine for about €150 each

[sarahh83]

whats the email for santa fe?

[Ravenseye]

whats the email for santa fe?

I was given this address by the DLP guest communications;
dlp.sfe.office.clerk@disney.com

We simply went to Cafe Fantasia and ordered cocktails and snacks as you would in any bar, no special charges etc...and well worth a visit.

[tinkswishes]

The hotel new york ask for the same , I think it is to ensure it is your card that you are using as you are not entering your pin or singing for the purchase.

[Emmag383]

Hi Have you got the email address for the sequoia lodge ?