Here's a cheeky question - are there any tips for getting anything free - e.g. room upgrades, character meals? We're (me, wife, 2 small children) staying at HNY next June and I was wondering if anyone had ever been able to get anything extra. I'm not going to complain for the sake of it - I AM British after all - and I'm not going to steal half the hotel but I'm sure the management have some leeway on keeping guests happy.