WDW - case for the defence

Started by Pete's Dragon, May 23, 2009, 02:17:39 AM

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Pete's Dragon

I know lot of people feel that WDW has gone downhill in terms of service over the last decade. But I have a story in defence of the Magic Kingdom.

A friend of mine has just gotten back from Florida after 2 weeks staying at the Animal Kingdom Hotel. Whilst there, his daughter lost a tooth. He rang the front desk to see what they could for her. Not only did they send round some sort of medical staff to check her over, accompanied by a CM in full Mickey Mouse attire, but while she was sleeping they came back and left a trail of Tinkerbell footprints from the room door to her bed ( and some glittery fairy dust ) and left a small fairy goody bag to put under her pillow.

I dont know about you, but that seems like the hotel went to a lot of trouble to make one little girl feel magical; all because a baby tooth fell out. Hats off to however was in charge that day. Apparently the look on her face when she thought that a Disney tooth fairy had paid her a visit was priceless.

davewasbaloo

#1
That is awesome! And very old school :D

WDW is not all bad, but it certainly is not what it was.

I need to leave for DLP, but remind me when I get back to share the very special Star Tours story we had at WDW a couple of years ago.
since 2001 (many before that)

The Butlin Boy

#2
That is a fantastic story PD, and I can't wait to hear yours either DWB :)

dagobert

#3
Nice story. I would say that the Cast Members at WDW are a little bit friendlier than at DLRP and the service is also a little bit better than in Paris.

For example when we arrived each of us got a "Happy Anniversary" button and a "First Time at WDW" button. On one day there was chocolate and a magnet waiting in the room, because we were elected family of the day. I'm sure that everyone gets this treatment, but these little things make a huge difference.

So there is a difference between the service and the themeparks. The service is really great at WDW, but the quality of the Magic Kingdom as a park is bad. Most of the attractions are old and should be refurbished soon. The theming of the park could also be improved, compared to DLP.

The other parks, Epcot, DHS and AK, were great and we enjoyed our time there, but we were so disappointed by the MK.

littlehairmaid

#4
Quote from: "Pete's Dragon"I know lot of people feel that WDW has gone downhill in terms of service over the last decade. But I have a story in defence of the Magic Kingdom.

A friend of mine has just gotten back from Florida after 2 weeks staying at the Animal Kingdom Hotel. Whilst there, his daughter lost a tooth. He rang the front desk to see what they could for her. Not only did they send round some sort of medical staff to check her over, accompanied by a CM in full Mickey Mouse attire, but while she was sleeping they came back and left a trail of Tinkerbell footprints from the room door to her bed ( and some glittery fairy dust ) and left a small fairy goody bag to put under her pillow.

I dont know about you, but that seems like the hotel went to a lot of trouble to make one little girl feel magical; all because a baby tooth fell out. Hats off to however was in charge that day. Apparently the look on her face when she thought that a Disney tooth fairy had paid her a visit was priceless.

Aww what a beautiful story! I would of got all mushy an tearful If It had been my little girl  :D  hats off to the Animal Kingdom staff!!  =D>

davewasbaloo

#5
Just a quicky, I am on line at our villa, enjoying a glass of Vin de Provence after a supper of local cheeses and fresh bread, mmmmmmmm. Disneyland PAris has gorgeous weather right now.

When we last went to WDW, we were queing for Star Tours at MGM studios as was. Of course, DLP had at the time different rules. DLP never used to have a height limit, it used to simply be over 3's. So Mikey has grown up going on Star Tours and is a huge Star Wars fan.

At WDW, he was keen to go on it due to the giant ATAT being outside. He was already, with his Star Wars shirt on and his star wars socks. His Nana was with us too, and had only ever experienced it in French. They were both keen to go on it in Florida so they could understand it (I am the only French speaker in our house).

So we got in the line, and they did not measure Mikey. we went through the queue, and Mikey loved that he understood everything. He was in heaven.

When we got to the boaring gate, he was too short, and they would not let him ride. He was very sad, but he was good and did not throw a tantrum. Nana went on and we sat and waited for her on the other side.

Mikey sat looking very sad, but again, no tantrum.

Along came a lovely cast member who asked if everything was alright. I then replied how Mikey loves Star Wars, and loves the many trips he has taken in Paris, but never fully understood it. He was looking forward to hearing it in English and understanding it for the first time. She then asked us to wait a moment.

When she reappeared, she said she had a little surprise for us. She escorted us to a cabin and asked where we wanted to sit. I asked how we were able to do this? She replied that she would simply run the attraction without the movement, but at least Mikey would be able to understand it in English.

So the 3 of us (as nana had joined us) had a cabin to ourselves and could enjoy it without the movement. Then as we came out, they had twigged we were huge Star Wars and Disney fans, so they asked if I had any questions. The result was they gave us a back stage tour, explained how the attraction worked, showed us a simulator in action, and showed me how all the IT systems worked!  Then to top it off, they gave Mikey a special Disney certificate so he would remember the time.

It was one of many amazing experiences we have had at the parks over the years (just like the time we piloted the Mark Twain, drove a steam train, guest spieled the jungle cruise, waltzed with the ghosts in Phantom Manor and more).
since 2001 (many before that)

The Butlin Boy

#6
That's a fantastic story Dave, and it sounds like you have so many more like it to tell :) Thanks for sharing it with us.

luke85

#7
Quote from: "davewasbaloo"Just a quicky, I am on line at our villa, enjoying a glass of Vin de Provence after a supper of local cheeses and fresh bread, mmmmmmmm. Disneyland PAris has gorgeous weather right now.

When we last went to WDW, we were queing for Star Tours at MGM studios as was. Of course, DLP had at the time different rules. DLP never used to have a height limit, it used to simply be over 3's. So Mikey has grown up going on Star Tours and is a huge Star Wars fan.

At WDW, he was keen to go on it due to the giant ATAT being outside. He was already, with his Star Wars shirt on and his star wars socks. His Nana was with us too, and had only ever experienced it in French. They were both keen to go on it in Florida so they could understand it (I am the only French speaker in our house).

So we got in the line, and they did not measure Mikey. we went through the queue, and Mikey loved that he understood everything. He was in heaven.

When we got to the boaring gate, he was too short, and they would not let him ride. He was very sad, but he was good and did not throw a tantrum. Nana went on and we sat and waited for her on the other side.

Mikey sat looking very sad, but again, no tantrum.

Along came a lovely cast member who asked if everything was alright. I then replied how Mikey loves Star Wars, and loves the many trips he has taken in Paris, but never fully understood it. He was looking forward to hearing it in English and understanding it for the first time. She then asked us to wait a moment.

When she reappeared, she said she had a little surprise for us. She escorted us to a cabin and asked where we wanted to sit. I asked how we were able to do this? She replied that she would simply run the attraction without the movement, but at least Mikey would be able to understand it in English.

So the 3 of us (as nana had joined us) had a cabin to ourselves and could enjoy it without the movement. Then as we came out, they had twigged we were huge Star Wars and Disney fans, so they asked if I had any questions. The result was they gave us a back stage tour, explained how the attraction worked, showed us a simulator in action, and showed me how all the IT systems worked!  Then to top it off, they gave Mikey a special Disney certificate so he would remember the time.

It was one of many amazing experiences we have had at the parks over the years (just like the time we piloted the Mark Twain, drove a steam train, guest spieled the jungle cruise, waltzed with the ghosts in Phantom Manor and more).

What a great story, just makes you smile! I'm also very jealous about your other experiences, especially the Phantom Manor ballroom dancing!

Aveen2008

#8
For those 2 story's I think all I can say is wow!! :shock:  :shock:

That certainly never happens in DLRP - although I am not criticising them
Luv Aveen xoxo