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Help! Photo pass not working? Just got home!

Author Topic: Help! Photo pass not working? Just got home!  (Read 5567 times)

littlebitofpixiedust

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Help! Photo pass not working? Just got home!
« on: February 17, 2016, 11:42:32 PM »
Ok, the first time using this and I get home and it says "invalid ID" it is correct I've checked over and over... Can anyone help I'm really worried we e lost all photos?!

nathalie

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Re: Help! Photo pass not working? Just got home!
« Reply #1 on: February 18, 2016, 12:03:11 AM »
Did you buy the actuall photo pas, or are you just entering the code from a photo pass a photographer gave you?

littlebitofpixiedust

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Re: Help! Photo pass not working? Just got home!
« Reply #2 on: February 18, 2016, 04:06:40 AM »
Did you buy the actuall photo pas, or are you just entering the code from a photo pass a photographer gave you?

I bought it, 49.99. I keep thinking I'm doing something wrong? It finally accepted the code but no pics as of yet, the photos are on the card we checked before leaving DLP.

I think maybe the website was temporarily down? As the code was accepted later on, phew! Now id just like to see our photos (hopefully) I assumed once the code was put in the photos would appear

haribosmum

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Re: Help! Photo pass not working? Just got home!
« Reply #3 on: February 18, 2016, 05:40:46 AM »
Are you using the website or the phone app? Ours came through instantly so hopefully just a temporary issue with the site x
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stifle

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Re: Help! Photo pass not working? Just got home!
« Reply #4 on: February 18, 2016, 08:21:22 AM »
Check that the ID matches the code on your activation receipt that you got when you bought the pass.

littlebitofpixiedust

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Re: Help! Photo pass not working? Just got home!
« Reply #5 on: February 18, 2016, 09:16:28 AM »
Are you using the website or the phone app? Ours came through instantly so hopefully just a temporary issue with the site x

Couldn't get app to work so using website I'll update you if it works fingers crossed!

littlebitofpixiedust

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Re: Help! Photo pass not working? Just got home!
« Reply #6 on: February 18, 2016, 09:17:59 AM »
Check that the ID matches the code on your activation receipt that you got when you bought the pass.
I'll try and find the receipt I just hope it works

Komble

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Re: Help! Photo pass not working? Just got home!
« Reply #7 on: February 23, 2016, 01:38:44 AM »
Check that the ID matches the code on your activation receipt that you got when you bought the pass.
I'll try and find the receipt I just hope it works
Did you manage to resolve this?? I hope you did! :)

littlebitofpixiedust

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Re: Help! Photo pass not working? Just got home!
« Reply #8 on: February 23, 2016, 08:34:16 AM »
Yes! Thank you forgot to re-post sorry. It worked fine must've been technical issue that day is all I can think as my friend tried same day and couldn't do it either but following evening we did it! Yay! Going to do photo pass again in November was really pleased :)

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twentythingamabobs

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Re: Help! Photo pass not working? Just got home!
« Reply #9 on: February 23, 2016, 10:55:32 AM »
Oh my goodness is your little one kissing Tiana's cheek?? I think I have just had cuteness overload  :o

Komble

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Re: Help! Photo pass not working? Just got home!
« Reply #10 on: February 23, 2016, 02:02:06 PM »
Such precious pictures! I'm so happy you got them!!

littlebitofpixiedust

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Re: Help! Photo pass not working? Just got home!
« Reply #11 on: February 23, 2016, 04:49:50 PM »
I am so happy got lots more as well I almost cried when he kissed her! He wasn't very well that day (our last) I almost didn't take him to meet her!

Roll on our next trip and I'm buying photo pass the minuite we arrive this time for sure!

twentythingamabobs

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Re: Help! Photo pass not working? Just got home!
« Reply #12 on: February 23, 2016, 07:01:36 PM »
That is so so special <3 I remember the first time my little brother kissed a princess's hand I was in floods. Now he does it all the time the little flirt  ;D photo passes are a godsend I think!

Zee79

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Re: Help! Photo pass not working? Just got home!
« Reply #13 on: February 23, 2016, 07:30:03 PM »
Its so lovely.
I remember my youngest meeting Rapunzel. She was about 4 & mumbled something to her, Rapunzel didn't hear so asked her again & then Rapunzel started to cry! I was obviously shocked but Rapunzel then said to me "she told me I am so beautiful " my youngest is even now so shy & quiet around people she doesn't know that this was a big thing for her, I teared up as well!
 I hate it that that are getting older now  :( but I've got memories  :)


littlebitofpixiedust

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Re: Help! Photo pass not working? Just got home!
« Reply #14 on: February 23, 2016, 07:53:33 PM »
That's so sweet! Yes they grow up fast... But as u say those memories stay forever and you'll never ever forget those precious times  :)