Changing a booking on the French Site

Started by MrsPirate, June 16, 2013, 03:31:44 PM

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MrsPirate

A quick question.

A couple of months ago I booked our next trip on the French site.  Does anyone know if I have to ring the French booking line to make any changes or can the English one help?

Thanks.


Off Site June 1992
Santa Fe, July 2009
Cheyenne, June 2010
Newport Bay Club Admirals Floor, July 2011
Sequoia Lodge, Christmas November 2011
Sequoia Lodge, June 2012
Hotel New York, Christmas November 2012
Hotel New York, Halloween 2013
Disneyland Hotel, Christmas 2014 and Christmas 2015
Newport Bay Club Compass Club, Christmas 2016 and Christmas 2018

tubbsy

#1
Was there a special offer on specific to them? It might be a bit difficult but all you can do is give the UK line a call and see what they say. Good luck.

Sam
October 2001-Santa Fe
June 2002-New York
August 2006-Sequoia
October 2007-Sequoia
August 2010- Newport Bay Admiral Floor
August 2013- Newport Bay Admirals Floor
August 2014 - WDW! Art of Animation Resort
August 2017- Newport Bay Compass Club

MrsPirate

#2
I rang the English number and they couldn't track the booking through the booking number, but did find it under my surname.

It was no problem to upgrade our room and we were even given the current French discount of 30% rather than the English 25%. So glad I didn't have to ring France, my French is a 'little' rusty.


Off Site June 1992
Santa Fe, July 2009
Cheyenne, June 2010
Newport Bay Club Admirals Floor, July 2011
Sequoia Lodge, Christmas November 2011
Sequoia Lodge, June 2012
Hotel New York, Christmas November 2012
Hotel New York, Halloween 2013
Disneyland Hotel, Christmas 2014 and Christmas 2015
Newport Bay Club Compass Club, Christmas 2016 and Christmas 2018

tubbsy

#3
Fab! Glad you got it sorted :D

Sam
October 2001-Santa Fe
June 2002-New York
August 2006-Sequoia
October 2007-Sequoia
August 2010- Newport Bay Admiral Floor
August 2013- Newport Bay Admirals Floor
August 2014 - WDW! Art of Animation Resort
August 2017- Newport Bay Compass Club