Visit not only in the front-office but also in the back-office

Started by Philip Potargent, January 28, 2014, 09:03:46 AM

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Philip Potargent

dear Mr, Mss,

As a business consultant I'm preparing 2 (study)visits to Disneyland Paris. The goal of the visit is to explore the way Disney succeed in offering guests delightness experiences. Therefore we would like to speak with (a) manager(s) who is/are reponsible for customer experiences (f;i. quality department or an operational manager). It would also be nice if we could be informed about boach-office processes...
We plan our trip for the first group the 24of March and the 25th.
Thxs for any reaction.
Philip Potargent

clarybell

Make a wish foundation are sending us to disney so would also be interested in how they organise these things.

Anthony

We've closed this topic to prevent confusion.


For enquiries like this, you are best contacting Disneyland Paris directly by email, or the office or organisation which is assisting you in your visit.


dlp.guest.communication@disney.com
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