can't view booking in my disneyland?

Started by SwipatronSparks, January 08, 2013, 08:02:22 AM

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SwipatronSparks

hi guys,

i made my first online booking on the 6th (first time booking by myself too!) but when i have gone to the my disneyland section and put in the booking code and the name of a participant its saying they don't match..... any ideas on why i could be getting that message, its no huge worry that i cant get it up on the website as i have pretty every confirmation i have received from disney regarding my booking printed off and safely filed away (i printed the confirmation screen after booking, the confirmation email and the confirmation letter that they tell you to print) its just curiosity that has me asking more than anything else

thanks

swipes =]
past trips to DLRP ~2001~2001~2002~2003~2005~2005~2006~2008~2011~2013~2015/16~2016~2017~2019
DLH, SL, NPBC, Explorers, Dream Castle, Magic Circus, Kyraid,


upcoming trips....

ilovedisneylandparis

#1
I have booked online 4 times now and every time there has been some 'Error' message when I try to view the booking in My Disneyland! I do the same as you - printscreen and print the booking page, then print all the confirmation emails,, and seeing as all my bookings have been okay I just ignore My Disneyland now  :P I don't know why it does it but hopefully that reassures you a bit :D

Boxy

#2
Give it a few days Swipes, this happens to me every time as I always book online. I don't know if it is my persistence or just the time lapse but eventually after about 20 attempts the booking number was finally accepted on 'My Disneyland' which put my mind at rest !

SwipatronSparks

#3
thanks guys :) it was more curisoity that had me wanting to view it on my disneyland anyway so i wasnt too worried besides as said i have about 4 different confirmations of my booking anyway so if thats not enough i dont know what is :)
past trips to DLRP ~2001~2001~2002~2003~2005~2005~2006~2008~2011~2013~2015/16~2016~2017~2019
DLH, SL, NPBC, Explorers, Dream Castle, Magic Circus, Kyraid,


upcoming trips....

minnieme

#4
Yes definately give it a few days. Mine took a few days to appear each time I booked, andf also if you make any amendments, the booking goes missing for a few days and then reappears with the new details!



April 2011 & June 2012 Hotel New York
May 2013 Disneyland Hotel
Aug 2014 Disney Magic Med cruise
Aug 2014 Disneyland Hotel
May 2015 Disneyland Hotel

MrsPirate

#5
Mine wouldn't work the other evening, I kept getting the error message and a picture of Dumbo inviting me to attend the 15th Anniversary celebrations!


Off Site June 1992
Santa Fe, July 2009
Cheyenne, June 2010
Newport Bay Club Admirals Floor, July 2011
Sequoia Lodge, Christmas November 2011
Sequoia Lodge, June 2012
Hotel New York, Christmas November 2012
Hotel New York, Halloween 2013
Disneyland Hotel, Christmas 2014 and Christmas 2015
Newport Bay Club Compass Club, Christmas 2016 and Christmas 2018

AislingM

#6
I have given up on My Disneyland because it always comes up as Error and gives me a trip back in 2008 as my most recent booking. I find the whole official website very frustrating at times, sessions are always timing out and errors always occurring!
Hotel Cheyenne January 1998, 99, 2000,
Newport Bay May 2002
Hotel Cheyenne January 03,04,05,06,07,08, 10,12
Sequoia Lodge January 2009, Feb 2013
Hotel New York November 11, Feb 14
Newport Bay November 14