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[Josh]

Sometimes, you have to be persistant. Try the URL: http://disneylandparis.fr

[jennytablina]

The complaint about Disneyland Paris was a non-story really!

Apparently the customer paid £400+ for a 3 day holiday, then noticed french adverts for the Annual Passport. Which she assumed were exclusive to French customers only (but this isn't true - if the forums are right, anyone can buy one)

While they are at it they should moan about WDW's Floridian exclusive passes and so on! (which are actually restricted to people living in the state)

[ed-uk]

And also Disney tailor their offers and prices for different countries, hardly surprising and as you say a non story really.

[tinkswishes]

She is clearly just desperate to get on the TV. I for one think £456 for 4 days for a family of 4 during August is a bargain!

[captain rocket]

But does'nt this just smack of extremely poor research by the BBC? or do you think they realised what a non story it was and left it in anyway?

[CafeFantasia]

You can now watch this spectacularly pointless Watchdog report on the BBC iPlayer. Just fast forward to 44:04

http://www.bbc.co.uk/iplayer/episode/b0 ... 2_03_2012/

[norhel]

You can now watch this spectacularly pointless Watchdog report on the BBC iPlayer. Just fast forward to 44:04

http://www.bbc.co.uk/iplayer/episode/b0 ... 2_03_2012/

To bad I can't watch it in Norway. Apparently it's only available to those in UK.....

[captain rocket]

I've emailed Watchdog and pointed out that they have a duty to check the authenticity of the items they put out as "factual"
This nuclear family of four bought park passes for four days for a visit in August last year, the mother then complained that there were annual passports advertised "all over the park" which were only available for French visitors! I pointed out to Watchdog that the annual passports are available to everyone, but due to the "next two days rule" They could only have bought Fantasy or Dream passports. If they  bought Fantasy it would have cost them 596 Euros, which would convert today at about £500 so they actually got the best deal for them as a family, assuming they don't plan to visit again in the next 12 months! I know a little bit about many things, but a lot about DLRP and I just wonder how many other items are shown on the BBC which are factually incorrect? I've suggested that they owe DLRP an on screen apology, but I won't hold my breath!

[Anthony]

Is Watchdog seriously on for an hour? Is that guy seriously their reporter? The woman looks like one of those hideous types who goes on holiday purely on the look-out for things to get annoyed about.

But mostly what made me want to smack my head through the computer screen was that travel journalist, Simon 'whatsisname, who shows up on every bloody TV programme whenever the word Travel is mentioned, as if he's Earth's Correspondent For Travel, the only person capable of telling us other dimwits how to go anywhere.

I sort of agree with the complaint about Annual Passport advertising (and all their paperwork) only being in French though, Watchdog were just a bit too desperate to wrap it up as con of the century. As a group of English-speaking AP holders on here, I think it is something we should put to DLP ourselves.

As much as this woman was a little confused, she's right to feel that they try to pull the wool over foreign visitors' eyes about annual passes. Considering everything else at the resort is laboriously translated, it's either a case of: a) they think non-French visitors wouldn't be interested, or b) they'd just prefer we didn't know about them and continue to book expensive room + tickets packages. Hmm, now I wonder...

[DLRP Roundup!]

I'd be on it being they just don't think many of us would visit multiple times a year to justify the price. After all unless your going more than twice - its not entirely a good deal.

I registered as a share holder and done some costing on an annual pass, and without me staying on site at least three times a year, it just wasn't worth it. Its worth noting in my hotel room the information was there in English in the welcome pack, along with a little leaflet telling you about it. I don't feel in any way misled.

Also offers varying by country are the nature of the beast, I was pleased to see they will honor any websites over the phone!

[captain rocket]

Passports are great value and it needs everyone who wants to visit to do their homework, I would if I went somewhere that I don't visit regularly.
Anthony, the guy you were referring to is Simon Calder and it just shows what knowledge this "expert" actually has of DLRP. Although I bet he has enjoyed Disney hospitality in the past!!
This whole article just smacks of the usual smug BBC making sure the "facts" fit their story.
I may very well complain to the BBC trust if no apology is forthcoming!
I hope that DLRP will contact the BBC and demand a retraction although I would'nt bet on it! They said on the show that DLRP apologised for not giving this family the right information! The family got the best deal they could get and I don't believe DLRP needed to do any more, for gods sake they got 4 days for the price of 3 after all!

[MissDisneyisMagical]

I was expecting this to be quite ruthless towards disney prices as this show normally is towards other places it takes on, i was explaining to my family who i watched this with that they were being misleading with their facts and my family (who arent as disney orientated as me) thought i was being defensive to disney. Glad to see i wasn't going mad.

[Auroura86]

Even my dad, who is not a big Disney fan, sat there and was going 'they dont have a clue what they're on about' DLRP definitely deserve an on screen apology