Disabled guests help

Started by Witters87, June 01, 2017, 03:34:27 PM

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Witters87

Hi
We're visiting again this August, can anyone advise on what you have to take for the disabled pass?
I've looked online but it says this Residents of other countries: disability card, European disabled parking badge, other official documents issued in your country of residence, war disability card, a medical certificate (original copy) in either French or English, issued less than three months previously and signed and stamped by the doctor, certifying that the person has a permanent disability. I'm in England and I've never heard of a disability card, we don't have a parking badge either as we don't drive.
Can anyone tell me what's best to take with us?
Thanks xx

bp_serene

Sounds like you would be best requesting a certificate from your GP. But no experience with this so I'm sure others are better placed to advise!

dlpowl

You need a letter from a GP or a consultant (a nurse specialist is also okay) stating your disability and, more importantly, HOW your disability affects you, specifically how this affects your time in the park, and ideally what support the park needs to give you in order for you to have a pleasant experience.

E.g., "Mrs Smith has XYZ condition, which affects her bones and joints.  This means she is unable to stand for long periods of time.  Please assist Mrs Smith by providing her with a mobility scooter and ensuring she is able to access the attractions without having to stand for more than a few minutes."

That is a completely made up example but that's the kind of info they like to see.  Just stating the diagnosis tells them nothing.  They need to know what problems it causes you in the park and how they can help.  It does need to be on official notepaper and dated within the last 3 months, yes. 

Based on your needs they will either give you a green pass or an orange pass (I think it's orange?) and they will explain everything to you, don't worry. 

NCC1701Q

The letter has to meet the following standards:
- not older than three months
- in english or french
- signed and stamoed by the doctor/GP/nurse/therapist/.....
- stating your condition and how you are affected by

If your condition is permanent, make sure to mention that in the letter. That is often what makes the difference between an EAC or a DPC.