Turning into a disaster

Started by Milobea, November 12, 2017, 09:25:26 PM

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Milobea

When the 25%  & free half board offer started I screen shot all the prices & made the big mistake of not booking. No rush I stupidly thought until I went to book last week. Anyway ended up booking Disneyland hotel from 20-12 & upgraded to full board for a extra £198, I've just tried booking a few restaurants at the top end of the scale. Booked chez remy so that's good, then inventions & auberge de cendrillion unfortunately inventions only available at 10pm not good for a 4yr old & auberge fully booked.
So has anybody any advice please, I've emailed customer relations but my guess is the premuim full board is useless
I don't think Walts looks suitable for a 4yr old

Many thanks

claire2281

California Grill and Buffalo Bills are both included in the premium menu. They both have children's menus but obviously only you'd be able to decide how suitable they were.
My Trips:
03/2009 DCR -- 07/2009 DLH -- 03/2010 Cheyenne -- 07/2010  DLH -- 12/2010 SL -- 03/2011  Cheyenne -- 08/2011 NBC -- 12/2012 HNY -- 03/2013  Cheyenne - 12/2014 SL -- 03/2016 Cheyenne -- 07/2017  Cheyenne - 12/2017 SL - 08/18 - Cheyenne - 12/2018 NBC - 07/2019 Cheyenne

Milobea

Thanks for the reply. Yes we looked at buffalo bills but didn't think it looked suitable for a 4yr old.

We stayed at Cheyenne last year & now kind of wish we hadn't upgraded.

See what customer relations have to say tomorrow.

polar vixen

You know your childs tastes of course but nust incase you were nt sure...weve taken all of our children from the age of 1. They are now 4, and 6 and 8 and they all love it and have done when they were much younger. The show is typically really good fun.

Milobea

2 days later no response from customer relations is this normal or is a phone call required.

Many thanks

claire2281

I would phone them or try their help twitter account - emailing is very hit and miss as regards response time.
My Trips:
03/2009 DCR -- 07/2009 DLH -- 03/2010 Cheyenne -- 07/2010  DLH -- 12/2010 SL -- 03/2011  Cheyenne -- 08/2011 NBC -- 12/2012 HNY -- 03/2013  Cheyenne - 12/2014 SL -- 03/2016 Cheyenne -- 07/2017  Cheyenne - 12/2017 SL - 08/18 - Cheyenne - 12/2018 NBC - 07/2019 Cheyenne

sunshine1

When i read the title post for a split second I had thought that someone had died or had a bad accident whilst at Disney.

There are some restaurants that I wanted to go but are booked up.

Such is life.

Milobea

Of course you did. For a split second I thought your comment was serious

Milobea

Many thanks for all the other helpful posts.

Milobea

Called guest care this morning, now staying at the Newport bay & the  £850 difference refunded.

Thanks for the helpful replies

polar vixen

Really glad you got sorted. Ive always found it difficult initially to get in touch but once i do staff seem to bend over backwards to help

sunshine1

Quote from: Milobea on November 15, 2017, 12:30:20 AM
Of course you did. For a split second I thought your comment was serious

I was being serious.

Maybe the title of the thread should have been less dramatic then I wouldnt have thought someone had died/serious illness or had an accident at DLP.