Share here your tips for DLRP guests with special access needs! <!-- s:D -->:D<!-- s:D -->
The best tip I can give is basically to get yourself a copy of the "Guide for Guests with Disabilities". You can order a copy here: http://www.disneylandparis.com/cgi-bin/ ... =uk&v=&cp= (http://www.disneylandparis.com/cgi-bin/brochure_request/step2.cgi?c=GB&t=E&l=United%20Kingdom&ls=uk&v=&cp=) or download it here: http://www.disneylandparis.com/uk/good_ ... sitors.htm (http://www.disneylandparis.com/uk/good_to_know/special_requirements/disabled_visitors.htm)
It could also be a good idea to search around various forums for trip reports where a disabled person has been visiting, since they'll give some good advice and tips based on what they experienced during their visit.
hi baloo
thanks
i have requested the disabled guide many times (around 10 or 12) via the website. i have also emailed dlrp direct but no joy, i have never recieved one, it drives me mad!!
does anybody have any experiences of eating in any of the restauarnts on a special diet - my child is gluten and dairy free. thank you.
You can call the reservation line for brochures, so I guess you can request the guide for disabled guests there too. :idea:
thanks raptor, i'll try that. :D
well, it's very strange, after posting on here about contacting dlrp so many times for a disabled guide and they never responded, one dropped through my letter box this morning! how weird is that????
nothing beats info from people who've experienced it though , si if there's anybody who has travelled with disabled guests and has any tips i'd love to hear them, thanks
hi i wondered if anyone knows if you are also able to hire electric wheelchairs from disney? many thanks :D
Quote from: "kate"well, it's very strange, after posting on here about contacting dlrp so many times for a disabled guide and they never responded, one dropped through my letter box this morning! how weird is that????
nothing beats info from people who've experienced it though , si if there's anybody who has travelled with disabled guests and has any tips i'd love to hear them, thanks
What sorts of things do you want to know - experience as a Social Worker taking clients, Make a Wish trips, Visually Impaired and Wheelchair user guests. My mom is disabled too.
My wife and mother have special dietary needs, but for time purposes, if you ask questions, I am happy to answer.
Hi,
I am pretty new on board.
I am a disabled person using a electric wheelchair.
We booked Hotel New York for mid of May.
Has anybody information about the rooms in this hotel?
Thanks
Meike
It's alright we used it 14 years ago but it might have changed since then! For my sister who is in a wheelchair (and severely disabled) it wasn't that good it was hard to manuver her but we need more room than most wheelchair users. I'll ask my mum to see what she said but I think one of the problems was distance, it's ok if you ca quickly walk it but it takes longer in a wheelchair!
Which distance was the problem?
It was the distance from the hotel to the park adn the fact that we had to que to get into the park. People don't often understand that she can't que but if you ca move quckly and can que then it should be fine!
I am sorry.
I don't get that.
What is que?
Stand in a queue?
I have an electrical wheelchair. So the distance is no problem.
Yeh it's queue considering English is my first language it's pretty bad! :oops: If you're in an Electric wheelchair and can queue then it should be fine :) I asked my mum and she said that othe than the problems we had it was nice hotel!
Thanks alisa!
English is my second language - I am a German.
:D
So I hope that New York Hotel is good for me and I can get around there.
hi dave,
we've taken joe to DLRP a few times now, since that other post. joe loves it. i would suggest for disabled people that they visit city hall (with proof of disability) and ask for an assistance card. it will enable you to be able to use the disabled seating at shows and disabled entrances for rides. this is the same for invisible disabilities such as autism, adhd etc.
I requested the Disney guide for disabled persons several times as well and I do not get it :(
Is there a possibility to get it in DLP?
when we used to take my sister to dlrp before she was too poorly to travel we stayed in hotel cheyenne in a 'disabled' room. We had quite a few problems with our room, the bed was very high which required my sister to be lifted out of her wheelchair and lifted into bed which was a back breaking challenge as she was 16 at the time and 5'7. We had no cot sides to put alongside the bed to cushion her and to prevent her from falling out of the bed. To which she did do, she lost her balance and fell head first down the side of the bed between the bed and the window/wall. It was just lucky that i was quick to jump up and pull her to safety.
The bathroom was a let down too, there was tiles on the floor that get slippery when wet and one grab rail to use to steady herself.
My grandparents were staying the next room to us and our rooms were basically the same but we had one double bed, one chair and a grab rail, not very disabled friendly.
on the other hand, when we were in the parks the characters could not do enough for her, posing for pictures, signing autographs and taking their time with her. We managed to get her onto her favourite ride -its a small world which made her trip!
on my last visit in dec 06 my grandmother got an assistance card and it was only valid for her and my grandfather. Where as in the past they were for the whole family so you didnt get split up!
:cheshire_bounce: :stitch_bounce: :cheshire_bounce: :stitch_bounce: :cheshire_bounce:
Hi there,
We're heading to DLRP on Sunday for the first time and wondered if anyone could give me some advice.
Our son (6) is a wheelchair user and uses an electric wheelchair 99% of the time. We were originally going to take his manual chair with us, thinking that it would be easier for folding up on rides etc but on looking a bit closer, the only thing we'd need to do that on would be the railroad (if we didn't want to go all round the park) and the vehicles on Main Street whitch we can live without doing.
We're just not sure which would make life easier. The powered chair would allow him to have freedom, rather than us having to push him around but just not sure which the park is best suited to.
Any advice would be much appreciated.
personnaly for your ease i would say the electric wheelchair. but saying that it does depend on how much battery life there is in the chair, theres a lot of moving around there, i found it rough on my hands pushing matthew around in his chair all the time but like i say it all depends on battery life. when it comes to the train as long as the elevator works in the main station the would be no reason not to use the trains either!!
Right, didn't want to make a new topic for this, but I've had a slight disaster!
Mum and I are going to DLRP next Thursday, we're both so excited! BUT, yesterday, she tripped over the cat and fell down the stairs. A trip to A&E later, luckily nothing's broken but her ankle is very severely sprained and she can barely walk. The doctor said the worst thing for it is standing around on it (i.e. queuing!!), so nightmare for DLRP!... We've come to the conclusion that we may have to rent a wheelchair for her while we're there, just to avoid her standing around on it and making it worse. Anyway I just wanted to know if anyone's been in high season with a wheelchair and how easy it is to get around?? I'm imagining the parks being absolutely packed and trying to negotiate crowds with a wheelchair doesn't sound like fun, but we'll both be heartbroken if we have to cancel :(
Would anyone happen to know if the rules on the issue of disabled access passes have changed?
Previously on our trips I have taken my daughters letter confirming she is in receipt of DLA and this has been perfectly acceptable. Only I noticed on the DLRP website they say you need a letter from your Dr confirming the disability or your Blue Badge. Now I don't agree with my Dr charging me to confirm my daughter has a disablity, but if needs must etc, and our Blue Badge will be in our car in the NCP car park at Ashford (but obviously I can get a photocopy). I just wanted to know if anyone has been issued with a pass without producing the documentation on the website.
well, the last time i went was a year ago but we used a DLA letter then without any problems. it might be worth contacting disney direct by email to find out if they have changed it.
hi
when we went in december, we just had a letter detailing the probs from our dr. ds2 doesnt have a formal diagnosis yet, so it was the only proof we had, but was enough.
hth
nikki
hi
I say no send Guides for Disabled Guests for me
We're taking my nan who's 88 years old and disabled to disneyland for new year. We're all so excited (especially her, as she's never been before!).
I've heard that her pass thingy might only count for her and one other (ie the person who is pushing the wheelchair), but there will be me, OH and our two children aswell as nan, and it will be a bit sad to be split up :(
Does anyone know if this is true? Or can we all go on together?
the new passes have a list on them to let you know how many can be allowed on the ride wiht the pass, it tells u which rides can have more than 3 etc. but i think 3 is what you are allowed now. will be able to tell u more after jul when i go back lol
I have just got back from Disney Paris 22nd May. On arrival we went to cityhall to get a Disabled pass for our daughter, just showed a letter from a specialist to say that it would benifit us is she was given one.
Its true that you are only allowed one person with them in the designated disabled areas during parades but sometimes they let us all in thats 4 of us 2 adults my disabled daughter and her sister,but only if quiet.
The rides are shown on the back of the pass and if I remember most of them were the disabled person plus 3 and some where even plus 7.
Hope you have a great holiday,we did and were very pleased that disney were very helpful at making our holiday as easy as possible with a disabled child.
its the whole of the disabled persons party that are allowed into the areas for shows and parades. or it was in november
It wasnt in may this year. When they give you the pass they inform you that just the disabled person plus 1 is allowed in the areas for the parades.
I like to know, if anybody ever got the brochure for disabled guest from DLP. I tried to order it a couple of times and never received it. :cry:
Disneymom
Quote from: "disneymom"I like to know, if anybody ever got the brochure for disabled guest from DLP. I tried to order it a couple of times and never received it. :cry:
Disneymom
Hi, yes I ordered it and got it a good while ago..probably about 8 months or more.
Perhaps ring and ask for it to be sent out.
Is there anything in particular you need help knowing??
:)
Quote from: "Aveen2008"Quote from: "disneymom"I like to know, if anybody ever got the brochure for disabled guest from DLP. I tried to order it a couple of times and never received it. :cry:
Disneymom
Hi, yes I ordered it and got it a good while ago..probably about 8 months or more.
Perhaps ring and ask for it to be sent out.
Is there anything in particular you need help knowing??
:)
It will be the first time in DLP with my mother, who is in the wheelchair. I never really take attention to entrances and opportunities for wheelchairs in the park. So it would be nice to know, which attractions she could go on without a problem.
Disneymom
hi disneymom,
you can download the diabled guest guide here..... http://visit.disneylandparis.co.uk/disa ... ndex.xhtml (http://visit.disneylandparis.co.uk/disabled-visitors/index.xhtml)
hth?
Thank you very much.
Disneymom
Quote from: "Stitch_Germany"I requested the Disney guide for disabled persons several times as well and I do not get it :(
Is there a possibility to get it in DLP?
you should be able to get one in either City Hall or the Passport Annuel office.
I have a disability pass because I have heart and lung problems and can't stand for prolongued times.
I must say that over time DLP has become a _lot_ stricter.
Some tips for people that need a disability pass:
If you do not have an official handicapped card from your country (trust me, I know what kind of bureaucratic drama it can be, over here in Belgium the procedure takes at least a year and half), make sure to get a note from your family doctor and/or specialist in French or English.
Preferably in French.
If that's not possible and you are an AP holder (in which case you need to sort it at the AP office and not city hall) make sure to go by city hall first, as they have people there that can either speak your language or find someone that can to translate it for confirmation.
That way if you are send to the AP office, you can at least say you already had it translated and ok'ed at city hall (which is what I did back in June 2009 because my GP note was in Dutch).
Don't lie about it though, because they will check.
I never had a disability pass refused because my GP note was in Dutch, but it's best not to take the risk.
If you're not obviously disabled then it can be a lot harder to get one so making it as easy as possible for the CMs is probably the way forward.
Also, if you are there with 4 people don't be afraid to ask for a pass that allows you to ride together with your full group. The CMs full well understand you don't want to get split up and are generally very kind and understanding in matters like these. I always found them friendly and nice at least, the lady who gove me mine last Saturday was even so kind as to laminate it for me ^^
Quote from: "HildeKitten"Also, if you are there with 4 people don't be afraid to ask for a pass that allows you to ride together with your full group. The CMs full well understand you don't want to get split up and are generally very kind and understanding in matters like these. I always found them friendly and nice at least, the lady who gove me mine last Saturday was even so kind as to laminate it for me ^^
You can't use the pass for all the people in your party. If you go to the attraktion, the most CM don't split up a group of 4 or 5 people specialy if they have kids. On the back of the disabled pass for AP-holders from Disney is written how many people are allowed to go together with the disabled person on the ride. We had no problem to get a pass from Disney at the AP-Office because my mother is in the wheelchair and has a official German handicaped pass. We even get one person free of paying into the park, because she has also one guiding person to be needed in her offical pass.
I think I wasn't clear in my first message.
What I was saying was: if you have a group of 4 people, ask for a card that allows you to go on ride with 3 people extra (so your entire group).
They have cards that allow you to only take one person with you, and if there's 4 of you, it's best to ask for the card that allows for more people to avoid the risk of getting split up.
It's good to hear you got a disability pass for your mum so easily.
Quote from: "HildeKitten"I think I wasn't clear in my first message.
What I was saying was: if you have a group of 4 people, ask for a card that allows you to go on ride with 3 people extra (so your entire group).
They have cards that allow you to only take one person with you, and if there's 4 of you, it's best to ask for the card that allows for more people to avoid the risk of getting split up.
It's good to hear you got a disability pass for your mum so easily.
What kind of passes do you get from Disney, where the CM can write on how many people can go with the disabled person on the ride? I know only the green one, on which the amount of people is already printed for each ride. You can't take on all the rides the same amount of people. My friend with a disabled son, he has autism, has the same one as my mother, without the guiding person for entrences.
Disneymom
There's a yellow one too, it has printing on the back as well, just like the green one, but you can not take as many people with you as on the green one.
I've got a green one too, but a friend of mine got a yellow one back in August when she needed one for a day.
great info about the passes, my son has adhd and cannot be in a queue (not even in school) without getting very aggitated.
If i bring the diagnoses letter from my gp will that be enough?
Im in ireland and i dont ahev any disability card for him.
Also what happens if you get teh card? Do you have to re-new it each day your there? We will be in the park 3 days.
On the first day do i go straight to city hall with the doctor letter?
Thanks in advance :)
In our case a couple of weeks ago... just visited city hall with doctors letter, they issued a pass for the duration of the stay. :)
thanks for that paul. Did you queue for teh rides noirmally or were there specific areas you go with the pass?
(sorry first timer to dlp)
The cast member at City Hal will explain it to you. the pass we had also told you where to enter and there will be a CM about to show you if you are unsure. Some of the rides use the fast-pass queue others will use exits or in the case of crush an emergency exit. It is all explained on the pass as well-you don't enter the normal queue for any of the rides that I can remember.
thanks bensmum. I'll make sure to have everything with me. We wouldnt be doing crush etc as my little lad is a small enough 5 yr old :)
Quote from: "bensmum"The cast member at City Hal will explain it to you. the pass we had also told you where to enter and there will be a CM about to show you if you are unsure. Some of the rides use the fast-pass queue others will use exits or in the case of crush an emergency exit. It is all explained on the pass as well-you don't enter the normal queue for any of the rides that I can remember.
Exactly, it depence the kind of disablety you got. They ask you, if you can mangage to claim on steps or not etc. With my mother we had to use always a special entrence, like at Star Tours, one with an elevator. My friend with her son, also a green pass, has to use the fast pass entrence at Star Tours.
Disneymom
Quote from: "pink_danio"great info about the passes, my son has adhd and cannot be in a queue (not even in school) without getting very aggitated.
If i bring the diagnoses letter from my gp will that be enough?
Im in ireland and i dont ahev any disability card for him.
Also what happens if you get teh card? Do you have to re-new it each day your there? We will be in the park 3 days.
On the first day do i go straight to city hall with the doctor letter?
Thanks in advance :)
If your GP explains his entire condition and clearly states that because of it he cannot queu though to the agitation it _should_ be alright. Without a handicapped pass I don't dare to say for certain that it will be, but it is at the very least worth the try and I personally don't think they'll say no.
You should go to guest relations with the GP note when you arrive and they should write you a pass valid for the duration of your stay when they give you one.
Hope that helps!
thank you hildekitten, i'll get all my stuff together in the next week to have it ready :)
(loved your trip report and photos too)
Quote from: "pink_danio"thank you hildekitten, i'll get all my stuff together in the next week to have it ready :)
(loved your trip report and photos too)
You're welcome, I'm glad you found it useful.
And that you enjoyed the photos and the trip report.
If you have any more questions about the disability pass, don't hesitate to ask. Either me or others on here are happy to help out :)
HildeKitten your info is fab
Booked today and the very nice lady said that any proof of disability to take to City Hall must be dated within 90 days (letter from GP or specialist)
Also wanted to thank whoever it was (cant find who it was - apologies) that you request on booking for a quiet room. YS has aspergers and last time we were near the lifts. The noise of people running backwards and forwards made it very hard for him to settle at night. Anyhoo, whoever it was Thanks so much :)
I've found that my standing in the queues is getting harder every visit, unfortunately. So I'm going to try get a disabillity pass for my next visit too, this topic's been very helpfull!
So if I understand correctly, when we're visiting with 3 persons (myself and 2 friends), I can try to make sure we can all ride together? Cause otherwise I'd rather have more pain, but enjoy the company of my friends.
Quote from: "Annet"I've found that my standing in the queues is getting harder every visit, unfortunately. So I'm going to try get a disabillity pass for my next visit too, this topic's been very helpfull!
So if I understand correctly, when we're visiting with 3 persons (myself and 2 friends), I can try to make sure we can all ride together? Cause otherwise I'd rather have more pain, but enjoy the company of my friends.
There's never a guarantee, but if you tell them that you're there with a group totalling 4 people and emphasis you really don't want to be split up for rides they're likely to let you guys stick together and give you the green pass instead of the yellow one. Just be friendly and explain it to them and it should be alright :)
just thought i'd report back on this...
in september we took my 88 year old nan to disneyland in a wheelchair. we went straight to city hall to ask for a pass and they asked for her blue badge which she went to get out of her handbag.... and then realised we'd left it in ashford in the car as we parked in a disabled space :roll: :lol: lol
they were very kind though and, after a small discussion between themselves, asked if nan could walk at all. we showed them how she could walk a few steps but very unbalanced and they straight away gave us a pass and explained about how many people could go on each ride etc.. and that the only ride that wasn't disabled-friendly was the peter pan ride so we had to miss that one out.
i must say that everybody was absolutely fantastic with accomodating nan and the wheelchair and even on the rides where it says only 1 or 2 others, they let all 5 of us on together :D
nan had a fantastic time - she said it was the best time of her life...
sadly she passed away in january :cry: but i will treasure our short trip to disneyland with her, and the way the CM's treated her was above and beyond IMO :)
I got ds his pass very easily.
I had brought a letter with me stating his diagnoses.
We got the pas s the second day (i thought we could get by without it) they hardly looked at the letter as ds was having a bit of a moment while we were getting the pass.
The pass was very helpful.
If buzz or thunder mountain were busy they gave you a time (like a fast pass) to come back at - you then went to a disabled spot at that time and they let you on the ride.
Different attraction allowed differnt number of guests on with you. We had the green pass.
Thanks to everyone who helped me :)
I've been reading the online guide for disabled visitors but can't find the infomation that I need. Some rides require transfer from a wheelchair which we can organise, but what isn't clear is whether or not the person needs to be able to sit independently. At this point we are only planning our visit but would like to work out what is completely impossible for our son, presumably on some things he would be able to sit on our lap or if sufficiently supportive he would manage in the ride seat with restraint....but I don't fancy queuing for rides to get to the front and then find they are completely unsuitable. Advice from other travellers with profoundly physically disabled children would be good :D
Thanks in advance
Quote from: "dom"I've been reading the online guide for disabled visitors but can't find the infomation that I need. Some rides require transfer from a wheelchair which we can organise, but what isn't clear is whether or not the person needs to be able to sit independently. At this point we are only planning our visit but would like to work out what is completely impossible for our son, presumably on some things he would be able to sit on our lap or if sufficiently supportive he would manage in the ride seat with restraint....but I don't fancy queuing for rides to get to the front and then find they are completely unsuitable. Advice from other travellers with profoundly physically disabled children would be good :D
Thanks in advance
On the rides, which require a transfer, the passanger has to sid independently. I only know two rides, where your son could sit in his wheelchair. That is Buzz Lightyear and It's a small world. On the most of the rides in DLP it is not allowed to take kids on the lap. WDW is much more wheelchairfriendly, they got more rides with special "seats" for wheelchair rider.
Disneymom
Hey guys, how specific does the letter need to be to gain the pass? I have just received the latest of many reports from robs psychologist that states he has aspergers-would that be good enough or do I need a letter stating specifically that he cant cope with queueing? Cheers
I think that letter should be enough.
My dad has a simple note like that and that's enough.
Thanks Soap :D
I found out that you have to call to get a hotelroom suitable for a wheelchair user. Will you get the same discounts when you call that you get if you order over the internet?
prices for disney like everywhere else change all of the time so you might find the prices are different slightly to what you first looked at, but yes you get the same discounts etc. over the phone as you do online
Thanks for the help :D
Well we booked anyway - forgot I'd asked this question here... Am very worried now as if its like It's a small world in Florida it will be too dark for him.... so that leaves one ride!?! Buzz also sounds dark so hoping that the light effects make up for it. Begining to think that Euro Disney is not remotely suitable for a blind child that can't sit independently. Florida is not an option for him for a number of reasons.
"On the rides, which require a transfer, the passanger has to sid independently. I only know two rides, where your son could sit in his wheelchair. That is Buzz Lightyear and It's a small world. On the most of the rides in DLP it is not allowed to take kids on the lap. WDW is much more wheelchairfriendly, they got more rides with special "seats" for wheelchair rider."
dont wanna spark a big debate, but what do ppl think bout pregnant ppl getting the disabled easy access pass??
i only ask as for ppl that DO have a disability have to show proof and it isnt 'easy' to get this, and yet a pregnant person can get this for sumthin that they 'caused' iykwim.
i wud give anything to go to disney and my ds to be normal and not need the pass, but hes not, and we need this to help make the trip enjoyable for him, for his brother and for others (so they are not subject to his behaviour), and yet sum1 who is pregnant can get this so easy..
is this right?? and if this post is wrong - please remove & apologies.....
as, whilst am here, disabilities at mnsshp?? does the pass work the same, do we need it then, or is it relatively quiet??? didnt wanna start a new thread for that, unless it needs it??
thanks
As a parent of a disabled child I have to say that I will be quite shocked if you can get an Easy Access Pass just for being pregnant. Whatever next, will pregnant ladies be issued with Blue Badges for parking as well?
The Easy Access Pass is an absolute god send for my family and is one of the reasons we go annually to DLRP. My daughter is autistic and not able to queue for any great length of time. We usually visit out of season, and try and use the pass as little as possible. So if we're able to get on in a couple of rides time we will make her wait. This isn't always an enjoyable experience for us or those queuing around us but I believe it's important she is made to wait on occassions.
We visited the resort once when I was 28 weeks pregnant and I never contemplated asking for an Easy Access Pass for me, I was only pregnant not physically or mentally unable to queue. Please, please tell me people aren't being issued them simply for carrying a child?
Quote from: "Tubbyherman"We visited the resort once when I was 28 weeks pregnant and I never contemplated asking for an Easy Access Pass for me, I was only pregnant not physically or mentally unable to queue. Please, please tell me people aren't being issued them simply for carrying a child?
Yes, they are. However, there are distinctions -- the pass is for one person and is valid
only on attractions which pregnant women are allowed to ride... which pretty much rules out most attractions that actually have long queues.
Quote from: "RiverRogue"Quote from: "Tubbyherman"We visited the resort once when I was 28 weeks pregnant and I never contemplated asking for an Easy Access Pass for me, I was only pregnant not physically or mentally unable to queue. Please, please tell me people aren't being issued them simply for carrying a child?
Yes, they are. However, there are distinctions -- the pass is for one person and is valid only on attractions which pregnant women are allowed to ride... which pretty much rules out most attractions that actually have long queues.
but i also heard that they can be used to fastrak character meets and get into the disabled areas for the parades??
i dont really agree to it, as i feel it is taking 'sumthin' away from those ppl who need the pass..... as pp says, we cudnt do disney without it, as ds when he sees sumthin, he wants it, and cannot understand about queuing and waiting, and gets very distressed, and also the disabled areas at parades are full enuf with disabled ppl without havin pg ppl taking up space - iykwim....
The biggest problem we had was the total lack of co-ordination between the ride cast members on slightly busier days - we would be let in the exit unstrap child from wheelchair, lift him out and struggle over to the ride carrying him only to find that all the cars were taken, or we were shoved out of the way by some exceptionally rude French guests. When the pass worked well it was great, when it didn't however.....
Saw lots of pregnant women but none in the disabled viewing spots or with an easy access pass.
Since I'll be about 5 months pregnant on our next trip to DLP, I've been doing some research into the easy access card. It's my first pregnancy and I don't know how I'll be feeling in a few weeks, but right now I have terrible nausea, I'm exhausted all the time, and to be honest, I couldn't face one day in the park!
I've seen it with some of my friends, they were feeling great. Others, not so much. A good friend of mine had terrible back pains and couldn't stand up for too long. So if there is way for pregnant women to spend less time standing up in line, I think it's a great thing. Of course pregnancy is not a disability, but it can really limit the physical capacities!
Ideally, I wouldn't have chosen to go to Disney being pregnant. But not everyone can choose when they get pregnant. I'd been trying for a few years, and after a year or two of not planning anything ahead just in case, I got tired of putting my life on hold. So we booked a trip to DLP (and we're going with my sister in law and her family, her girls have never been before), and now that I'm pregnant I couldn't be more happy. Maybe if it had been just my husband and I going, I would have considered cancelling the trip (even though pregnancy it's not a valid reason for cancelling your trip, I checked). But we're going with our family, and to be honest, I'm really looking forward to going to Disneyland. Even though I can't go on most of my favourite rides (and in case you didn't know, the pass does not work on most of the rides... for example it cannot be used on ANY of the Fantasyland dark rides, they do not recommend any of them for pregnant women!)
I hope that when we next month to DLP I'll be feeling great and that standing up for hours won't be a problem. But if I'm not, I guarantee you, I'll be asking for that card, and I'll be making all the use I can of it!
In France it is normal to treat pregnant women the same as disabled. In supermarkets they have lines for pregnant and disabled. If sombody like that comes they are allowed to just pass.
Disneymom
Grateful for a little help here.
My friend and I are thinking of going in December only issue is, she's not long had major surgery on her knee and is currently in months of rehab. When we went in the summer pre-op, she managed to get around during the day but had to have her brace on all evening and was popping pain killers like crazy. When she got back her physio was very cross with her!
I don't want to be taking the pee but I do think getting an Easy Access Card would be very beneficial for us. She won't need it if the queue is a shortish one, but on the longer ones it's awful for her to have to stand and slowly walk around for that long. Her consultant has agreed that she shouldn't be queueing, but what would she need from him in order to qualify for a card from Disney? I've read what's on the site but it's a little vague - would a letter from her consultant saying she couldn't queue due to this recent operation be enough?
Honestly, it would be easier if we didn't need this but it was bad enough for her in summer and that was before they started rebuilding bits of her knee with bits from her hamstring!
@ never2old: frankly I think that a pregnant woman should be able to get an easy access/disability pass if her pregnancy causes her issues. If you need it then you need it.
@claire: I have been to Disney with a friend who suffers from a knee problem causing her to be unable to queue for long times without being in terrible pains afterwards. And she has been able to get a pass for the day we were there. Your friend will need a note from her GP, and preferably from a specialist too if at all possible (but the GP should do). All the note needs to say what's wrong with her and that it causes her to be inable to queue for prolongued times.
It really sounds like she needs the pass to enjoy her trip without loads of suffering and pain so please don't feel bad about going to guest relations with a GP note asking for one!
Also, a friend of mine has an issue with one of his ankles, whenever he's at the park and can't stand and walk properly anymore he goes to get a wheelchair. I've not been with him so I don't know whether he has to rent one or how it works exactly, I'm just saying that if needs be, she can get one or a pair of crutches, from what I heard from my friend they're really not difficult at all about things like that.
You can rent a wheelchair in the parks.
hi...just wondering if any of you can help us out...
we are off in 13 days and my mum,her partner and his granchild are coming with us...
my mum has 2 types of arthiritis,whice is under control but still causes her to walk alot slower,and is not very agile..anjina..so canot really atemp slopes when walking...and has just found out she now has deep vein thrombosis :shock: ...it has been a nightmare of a couple of weeks..the doctors say if they can keep her blood under control that she can still come [-o<..was advised on here to get a disabillity pass which sounds great...
anyway my questions are...
1.on phantom manor ,small world, basically rides with incliens can we take the wheelchair up the ramps with us or are there special ways for her to go..
if there are special ways can she wait for the rest of us to get to her before she rides so we can all ride together...
thanks for any advise...claire
Hi, with regard to gaining access with a wheelchair, the dissability pass usually gains you accesss via the exit route, and yes you should all be able to ride together.
Incidently whilst on vacation in Disney a few years ago, I fell down a kerb and badly twisted my ankle. I hobbled round the park for most of the day and during the parade started feeling a bit painful so sent hubby to track down some pain killers. The first aid post would't give them out, I had to go in there. They examined my ankle and then sent me to hospital for x-ray (massive egg on side of ankle) Whilst sitting in the French A&E for most of the day I eventually got x-rayed and nothing broken, Got a prescription for crutches and a splint. The first aid post put the splint onto my foot and said ' You'll have to take it easy and rest!!! I said are you silly i'm in Disney that ain't gonna happen. Anyway to cut a long story short a cast member sent me to city hall as i was hobbling a bit getting onto peter pans (didn't get the crutches, had to buy them???) to get a blue card (easy access pass) I went and they gave me one straight away with out any notes at all. This made such a difference as whilst queing i was scared someone might knock my ankle, and the other 3 in my party also gained easy access. Sometimes felt a bit of a fraud when you couldn't clearly see anything wrong but it was also during a weekend so very busy and greatly appreciated.
Quote from: "jax"Hi, with regard to gaining access with a wheelchair, the dissability pass usually gains you accesss via the exit route, and yes you should all be able to ride together.
Incidently whilst on vacation in Disney a few years ago, I fell down a kerb and badly twisted my ankle. I hobbled round the park for most of the day and during the parade started feeling a bit painful so sent hubby to track down some pain killers. The first aid post would't give them out, I had to go in there. They examined my ankle and then sent me to hospital for x-ray (massive egg on side of ankle) Whilst sitting in the French A&E for most of the day I eventually got x-rayed and nothing broken, Got a prescription for crutches and a splint. The first aid post put the splint onto my foot and said ' You'll have to take it easy and rest!!! I said are you silly i'm in Disney that ain't gonna happen. Anyway to cut a long story short a cast member sent me to city hall as i was hobbling a bit getting onto peter pans (didn't get the crutches, had to buy them???) to get a blue card (easy access pass) I went and they gave me one straight away with out any notes at all. This made such a difference as whilst queing i was scared someone might knock my ankle, and the other 3 in my party also gained easy access. Sometimes felt a bit of a fraud when you couldn't clearly see anything wrong but it was also during a weekend so very busy and greatly appreciated.
thanks for the reply..that will be great to get then as that will really help and we can ride together....and poor you sounded painfull, good on the castmember for letting you know , i bet that really helped you out...x
You're welcome
Yes it did, the kids loved it and now every time we go back (every christmas season) they tell me to fall over and hurt myself to get the access pass. (Not worth the day spent in the hospital and missing fantilusion, on my own as they wouldn't leave the park). so now they just que or fast pass but usually only go whilst quite Mon - Fri not weekends.
I booked with Disney today. The woman on the phone said that I had to have my disabled parking badge AND medical certificate in French or English issued less than 3 months before the trip. Is it really necessary with both?
I've only ever taken a photocopy of my daughter's Blue Badge (the original being in the car at Ashford) and this has always been accepted. I've also taken her DLA award letter but I'm sure I read somewhere that this was no longer accepted. I'm sure on the official website it says either/or for the medical letter/Blue Badge but probably best to check there just for your own pace of mind.
Quote from: "claire2281"Grateful for a little help here.
My friend and I are thinking of going in December only issue is, she's not long had major surgery on her knee and is currently in months of rehab. When we went in the summer pre-op, she managed to get around during the day but had to have her brace on all evening and was popping pain killers like crazy. When she got back her physio was very cross with her!
I don't want to be taking the pee but I do think getting an Easy Access Card would be very beneficial for us. She won't need it if the queue is a shortish one, but on the longer ones it's awful for her to have to stand and slowly walk around for that long. Her consultant has agreed that she shouldn't be queueing, but what would she need from him in order to qualify for a card from Disney? I've read what's on the site but it's a little vague - would a letter from her consultant saying she couldn't queue due to this recent operation be enough?
Honestly, it would be easier if we didn't need this but it was bad enough for her in summer and that was before they started rebuilding bits of her knee with bits from her hamstring!
Hi, dont know if this will help, my bf has a knee problem and had an operation yesterday on it, so i thought it best to email disney, and they said all he would need is a note from his doctor dated within 3 months, so if your friend can get one then they should be alright getting a pass, the note just says what is wrong with him, mentions about various operations and states that he cannot stand for prolonged periods of time xx :belle:
Quote from: "stacey-claire"Hi, dont know if this will help, my bf has a knee problem and had an operation yesterday on it, so i thought it best to email disney, and they said all he would need is a note from his doctor dated within 3 months, so if your friend can get one then they should be alright getting a pass, the note just says what is wrong with him, mentions about various operations and states that he cannot stand for prolonged periods of time xx :belle:
That is extremely useful. Thank you! She already has her doctor's note from being off work for so long and that will still be valid then :)
I was recovering from a broken ankle and leg when I went in March and was using a crutch when a cast member on Buzz Lightyear suggested I contacted City Hall and they gave me a pass without a doctors note! The park was fairly quiet which may have accounted for their generosity! The greatest benefit for me was not having to go up and down stairs on BTM TOT etc so It would definitely help your friend even if the park is quiet
Just had this reply from DLP regarding my son's autism, I'm surprised that there isn't a way of seeing the characters without a long wait/fight with other guests etc :-( Our problem is that Matthew has autism and learning diffficulties, can't speak and doesn't understand much of what we say or the world around him so he doesn't understand queueing at all. He will be in his disabled buggy while we wait and because he doesn't understand why we are just stood still, not doing anything or going anywhere, not knowing what is coming so to speak, he will be really distressed and upset, screaming, crying, kicking and lashing about. Its awful to watch and will disturb everyone around us. It may sound like its just bad parenting and a naughty child, but it really isn't - it is a medical condition and there is no 'fix' as such. I just hope he enjoys this trip and we get through it ok. here's their reply:
Dear Mrs (Coastergirl),
Thank you for your recent e-mail reservation to the Sequoia Lodge from the 06th till the 09th of February 2011.
We recommend you to visit City Hall in Disneyland Park or Studio Services in Walt Disney Studios.
A Disney Cast Member will advise you on access to attractions and will provide you with an Easy Access Card id required.
The Easy Access Card allows you to access certain attractions via entrances that have been specially adapted. However, it does not give you priority access to attractions ( it depends on the persons before with the same Easy Card. This card is only given to our disabled guests ) Do not forget to show a medical certificate issued less than 3 months ago signed and stamped by the doctor, certifying the disability and stating whether or not they need to be accompanied by a third party in order to get around.
Concerning the shows and the parade, we kindly advise you to go also to City Hall as soon as you arrive our staff will be pleased to check with you if it's possible in advance to reserve places.
We completely understand your situation, however an easy access card to see the characters doen't exist.
Best regards,
Thanks,
Rachel
It's a shame they don't do a pass like you suggested. However, it might be worth discussing your idea at City Hall, as they may be able to help you gain access to characters more quickly or perhaps they can arrange to meet a character at another location seperately. It is always worth asking, as the cast members will try and help and also, unlike those manning the emails, are more likely to have been asked a similar question before and already have some ideas.
Coastergirl
I have a daughter with autism, and we go to DLRP regularly as we find they are so understanding about her difficulties. She to has no concept of queuing and gets very distressed when made to wait, she also can lash out, shout and squeek.
With the easy access pass, it's true you don't get priority access to rides, but we've found that more often than not you do get on the next ride. You are able to stand in the disabled area during the parades, it is supposed to be restricted to the disabled person and 1 helper, but again you usually all get in (providing there's not a crowd of you). Also if there is a particular character my daughter would like to see I have shown the card to the CM and they allow my daughter to go up without having to wait or fight with the other families. The CM are very undersatnding and have always helped wherever possible.
I have to say going to DLRP is good therapy for my daughter, she turns into a different child when we're there. Seeing her willing engage with the characters is enough to bring tears to your eyes, and when she throws her arms around them.....well I'm sure you can imagine.
My daughter doesn't have any sensory issues (ie sounds) but they may be something you need to consider.
I already tried to leave a comment but for some reason it didn't post, when I go with my lad he is in a wheelchair and I have the easypass too, and no there isn't a specific card but if I just go to the exits of the photo area, the castmember askes to see my pass and takes us up to the character, and if it is a walk around character I just have a word with the castmember and they have always been kind enough to bring the character over to him! Hope this helps x
Thanks Adam, Tubbyherman and toomarmylass, that's really reassuring...
Tubbyherman - my son is similar, no real sensory issues that will worry me. When we've been to Legoland or Thomasland at Drayton Manor, he's loved it and hasn't been overwhelmed. Even with the wristband at Legoland, he got really anxious waiting to go on, even though he could see that the ride was still running and he knew that he would get on the next one - it is crazy, I wish I could get through to him that it is ok. We couldn't find the exit to one ride, so my hubby took him through the main queue - the ride seated about 26 people I guess, and there were only about 10 in the queue so its not like we were going to miss a ride but Matthew went absolutely ballistic. My hubby struggled to restrain him, he was lashing out and kicking, yelling etc (non-verbal so he couldn't show his frustration any other way). As soon as he got on the ride and it started moving, he was fine.
He loves big furry characters, we saw one at the airport last year and he ran straight up to him and cuddled him. He was so cute, he grabbed the teddy bear and lifted his own legs up as if to say "pick me up" - the bear actually did a little bit it was so adorable!
(//http://i159.photobucket.com/albums/t131/RachandGarry/Tenerife005-2.jpg)
Thanks again for all your reassurances.
Rachel x
Am really hoping the queues aren't long when I'm there next week (same time as Coastergirl by the looks of it).
Daughter has hypermobility syndrome, which has been diagnosed by consultant and she sees a physio. She uses a normal pushchair still as only just turned 3, but has problems standing/walking for long times (it was explained to me that she feels like she's run a marathon after just a normal stroll!) Normally I carry her in the queues etc but I'm now seeing a physio too due to damaging my hip from carrying her so much!!!
I have her latest letter from Physio but not sure it details enough for an Easy Access pass. If we go again I think I'll be a bit more organised and get a letter in advance. Hopefully as she grows it will improve, but my nephew had to spend a some time in a wheelchair with the same issue :-( I did consider taking a little tripod stool for her to sit on in queues, but not sure where we'd put it when we get on rides!
Does anyone know how many people are allowed on rides via the easy access pass? im in a wheelchair and going to disney with my 3 kids and hubby, but ive read somewhere that only the disabled guest plus 3 people are allowed on rides via this way?? obvously if it is only myself and 3 then that leaves one of my kids out :( as we are a family of 5.
Like many others on here ive ordered the disabled guide via email a few times, they just keep telling me to look on their website :o but their website doesnt give all the information thats on the guide (from what i remember the last time we went anyway). The travel agent knows im disabled so I think anyone that books a holiday at Disney thats in a wheelchair/disabled should automatically be sent the disabled guide, we should not have to go through all this hassle to try and get one :evil: Has anyone had any luck getting one? if so how did you get it?
Hi Guys!
New to this site and this is my first post!
Ok so my family are Disney crazy and we have been lucky enough to have two trips to Walt Disney World in Florida however we are thinking about a possible trip to Disneyland in Paris later on this summer!
I have read many posts with regards to disabilities and Disney. While in WDW we had use of the GAC but fortunately we planned very well and only had to use this very few times.
So i'm a mum of 3 boys all of which are on the Autistic Spectrum. My eldest has Asperger's Syndrome and ADHD, my middle son is more "classicly" Autistic and the youngest also has an Autistic Spectrum Disorder.
I understand that I would have to bring along Dr's Letters and confirmation of receipt of DLA as proof of their disabilities, which isn't a problem. What I am wondering is how it works with all three of them having difficulties? I know in WDW we were all covered to enter an attraction together as the card allowed up to 6 guests, however after reading some posts I know this isn't always the case at DLRP.
Would we be able to get seperate cards for each of them so we can all be allowed onto rides together or have the option to seperate if necessary?
Also we are trying to do this on a very tight budget and I understand they allow a "free helper" for disabled guests. Again with three of them being classed as disabled would we be able to buy tickets for the children and therefore myself and my husband would gain entry for free as their "helpers"?
Any advice would be much appreciated!
Thanks
x
Helperswould get in free i just found this out my self after all these years of going with a disabled child lol. i wounder if i would get a free free dreampass when i buy my sons n august lol. i was told on the phone the other day though when i go and buy his pass to get the easy pass stamp on it so that would save a problem !!
Last time I went I took loads of proof just in case, but showed them a photocopy of my blue badge and they gave me my easy access pass before I had the chance to hand over anything else, but I am on crutches, so its pretty easy to see I have problems!
Have always found them extremely helpful and only twice had any attitude from staff after all my visits.
Does anyone know what the seating in Buffalo bills wild west show is like for disabled people?! I have been before but never with my son who is in a wheelchair and I don't know what to do with him. Is it worth taking him will he be able to see?! I know there is an elevator/lift but where are the seats and are they at a reduced rate or full and are the in category one or two?!
Thanks in advance :D
Yes here the plan of the seating area at Buffalo Bill Wild West Show.
(//http://farm7.static.flickr.com/6071/6210670553_180cb57114.jpg) (//http://www.flickr.com/photos/66413949@N02/6210670553/)
BBSeatingPlan-vi (//http://www.flickr.com/photos/66413949@N02/6210670553/) by DisneyLandParisWales (//http://www.flickr.com/people/66413949@N02/), on Flickr
Your son could still sit his wheelchair with your other family member next to him and you.
Thank you for the reply. I'm still not sure whether to take him or not so I will have to go in and ask them whilst we're there.
Just thought I would share our past experience of visiting DLP with my niece and nephew, who when they were young suffered from a condition which meant that daylight and even electric lights at night time burnt/blistered their skin. Their condition meant wearing full body/head protective clothing, and all the restictions that this brings.
Going out in the day time to meet characters and play was not going to be a possibility under normal circumstances - and this indeed was the case at Disney. However this is where dreams come true.
Disney extended what can only be said as the full range of courtesy services available, to ensure the stay was full of disney magic. This included meeting us at the airport (blacked out windows), escorting us around the park at night, behind the scenes tours, and bringing the characters to meet us outside normal hours.
A wonderful holiday, only possible in the world of Disney.
I return with my own family for our first time next year - no-one in my family suffer from the same condition, for which I am truely grateful. We will all line up at the parade, queue for the meals, etc etc and we will be grateful for the wonder which is disney!
Does anyone have any information on how to get from CDG to Disneyland Hotels??
My friend is in a wheelchair and its her first visit! Any help would be appreciated.
Thanks
Nicky
Quote from: "Echobob"Just thought I would share our past experience of visiting DLP with my niece and nephew, who when they were young suffered from a condition which meant that daylight and even electric lights at night time burnt/blistered their skin. Their condition meant wearing full body/head protective clothing, and all the restictions that this brings.
Going out in the day time to meet characters and play was not going to be a possibility under normal circumstances - and this indeed was the case at Disney. However this is where dreams come true.
Disney extended what can only be said as the full range of courtesy services available, to ensure the stay was full of disney magic. This included meeting us at the airport (blacked out windows), escorting us around the park at night, behind the scenes tours, and bringing the characters to meet us outside normal hours.
A wonderful holiday, only possible in the world of Disney.
I return with my own family for our first time next year - no-one in my family suffer from the same condition, for which I am truely grateful. We will all line up at the parade, queue for the meals, etc etc and we will be grateful for the wonder which is disney!
We do moan about Disney Paris sometimes but that just shows what they do best! :)
Hello my 2 daughters both have SN do I need to get an easy access pass for both of them or will one suffice? Or do they need one each with their names on?
Thank you
my advice would be to get one each as there are limitions on the ie. only one carer per disabled card holder in the area for parades etc. and it would always be an advantage if the 2 daughters wanted to go on two different rides at the same time
Thank you
your most very welcome!!!! :thumbs:
Does anyone know anything about the new special access passes people have been talking about do any of you have any info?
Thanks
I've been reading about the differences between Disable Access and Easy Access passes on the website:
Access to Attractions: two differents Access Cards
When you arrive at the Disney Parks, go to the City Hall or Studio Services welcome point at the Park entrance accompanied by your helper(s) (including at least 1 able-bodied adult aged 18 or over).
Our Cast Members (Disney employees) will be glad to answer all your questions, and will advise you as to which attractions are the most easily accessible according to your disability or specific needs. They will also provide you with an Access Card if appropriate.
If you are a group of disabled guests, please say so when booking your stay in order to facilitate the issuing of Access Cards. In order to receive an Access Card, you will be asked to present your disability card or some other suitable document. The aim of these cards is to cater to disabled guests' specific needs in the best possible way.
Disabled Priority Card:
This card gives you and your helpers priority access to certain attractions in both Parks via specially-adapted entrances.
In order to receive a Disabled Priority Card, you will be asked to present your disability card (disabled person's priority card, formerly known as the "difficulty standing" card, war disability card, European disabled parking badge) or a medical certificate.
Warning: For safety reasons, mobility-impaired, visually-impaired (blind), mentally-impaired and hearing-impaired guests who can only understand sign language must be accompanied by an able-bodied adult aged 18 or over who is capable of helping them.
Number of helpers authorised to accompany the cardholder: 1 able-bodied adult with a maximum of 3 children, unless the children are under 12 years of age.
Easy Access Card:
This card allows you and your helper to access certain attractions via specially-adapted entrances. It does not, however, give you priority access to attractions.
Easy Access Cards are issued to those suffering from temporary or debilitating illnesses (illnesses that have not resulted in them being officially registered as disabled) and to expectant mothers. In order to receive an Easy Access Card you will be asked to present a medical certificate*.
Number of helpers authorised to accompany the cardholder: 1 person (unless the cardholder has a "Carte familiale de priorité").
General information:
Medical certificate: guests must present an original medical certificate in French or English issued less than 3 months previously, signed and stamped by the doctor and testifying that they have a disability or debilitating illness, or are pregnant.
The aim of these cards is to cater to disabled guests' specific needs in the best possible way in accordance with current regulations.
These cards are strictly personal, and you may be asked to provide proof of identity. The card remains the property of Disneyland Paris and can be withdrawn if incorrectly used. If you are not riding an attraction, your helpers must join the normal queue. We cannot guarantee that you will be eligible for one of these cards. Renting a wheelchair does not automatically make guests eligible for an Access Card.
Access to attractions may be changed without prior warning. Queuing times via specially-adapted entrances can range from 10 to 20 minutes depending on how busy the Parks are. Please note that if certain attractions are extremely busy (Peter Pan's Flight, Big Thunder Mountain, Buzz Lightyear Laser Blast, etc.), you may be asked to come back at a specific time later in the day.
So they've change the number of helpers? it used to be something stupid like 7 on some rides but we need two because it takes two of us to get my son on and off the rides argh!! The only ride with one helper was Slinky dog and I just helped him on and then waited at the exit. It literally needs two of us to get him on sooooo this could muck up our trip in may. Oh dear. Well we shall see. I will have to email them and ask although I have emailed a few times and was not answered so will have to try a few more times. I am happy in a way because far too many people were abusing the system when they had so many different types of cards but the one helper business buggers up slightly!!
Do you still have to do the reserving and coming back later thing?
Thanks for the info
so is a doctors letter not good enough anymore??? you have to pay 35 pound for a certificate at my doctors
Quote from: "toonarmylass"so is a doctors letter not good enough anymore??? you have to pay 35 pound for a certificate at my doctors
We've NEVER used a certificate we just take his diagnosis letter and as for translating it to French I have never been to city hall and not had an English reading person be present so ignore that bit. The blue badge is the easiest way if you have one. If not just take a letter confirming the diagnosis of the disabled person.
Hi,
We are visitng DLP in June as a family of three adults and two small children (aged 5 and 3). Our 5 yr old has cerebral palsy, no speech and learning difficulties. He can walk very short distances with support but mostly uses a manual wheelchair. Last year he was given an Easy Access Card (green one) which enabled us to stay together for the most part.
From my understanding, the 'new' system allows the disabled person + 1 helper on a ride... now... whilst I don't believe it should be a 'free for all' approach, I don't know how we are going to handle the family being split up. Eg Me + my son one queue, Dad + 3 yr old queuing elsewhere for an age. Doesn't feel very 'inclusive'. I've tried emailing DLP for clarification on the new access card arrangements but haven't had a response, sadly.
Does anyone know whether Disney would split us up? Not for one second do I think all five of us should ride together but would it be too much to ask for 2 x adults, 1 disabled child and 1 x 3yr old to be kept together? Parades etc are a different thing and I don't mind the separation for that. Sorry, I really hope my post doesn't sound selfish, I don't mean it to. I, just like everyone else, wants it to be a family holiday where my son is included and not one where his disability defines him.
Many thanks
There was a whole thread about this recently: viewtopic.php?f=13&t=12889 (https://forum.dlpguide.com/viewtopic.php?f=13&t=12889%22%20onclick=%22window.open(this.href);return%20false;)
It does seem a bit complicated now, but someone said that it was possible to have a carer and 3 other people included on the special access pass, so maybe it would be OK for your family. Good luck and I hope you have a great time!
Thank you for pointing me to the other thread DutchBrit. Can't you tell I'm new!
Just a quick update following my trip last week. We took my daughters hospital letter and our physiotherapy leaflet which mentions avoiding standing for long periods of time, this was sufficient for city hall and we were assigned a Disabled Access Priority card (personally I was expecting Easy Access so was a bit surprised). It was stamped that 2 accompanying adults could use it, but only 1 for parade. This meant for virtually everything we went straight onto the ride. The only time only 1 of us used it was on rides that would only seat 2 i.e Dumbo, Autopia etc.
For the parade, the first time we were all allowed in as it was really quiet (near to the start of parade in Fantasyland), in studios only 1 adult allowed which was ok. We viewed parade again near to the castle and again only 1 adult, but hear the other adult could stand next to us with the rope in between.
We saw quite a lot of people with easy access passes being given slips of paper to come back in 30-60 mins. This seemed to be the main difference between the 2 passes, we weren't asked to return (though I assume we could have been).
The other thing which I have mentioned elsewhere is regarding the Princess Pavillion. We were advised we could return every 2 hrs to see a princess (though we didn't as regularly as that) which makes a very big difference.
Overall I was very impressed with the assistance we got.
My daughter has autism ADHD and anxiety I did email Disney and they referred me to their website. I am still confused which pass I need. I have a yellow disabled card for her do I need her dla paperwork and her psych report too?
Quote from: "haribosmum"The other thing which I have mentioned elsewhere is regarding the Princess Pavillion. We were advised we could return every 2 hrs to see a princess (though we didn't as regularly as that) which makes a very big difference.
Overall I was very impressed with the assistance we got.
thanks for that!! was wondering if there was a limit, as my 2 have prince costumes and want to meet the princesses whilst wearing them - now i can factor the every 2 hrs bit into the plan (altho think ill check at city hall which princesses!! ds2 is desp for rapunzel lol)
also - was there a mention of a special area for dreams in the evening?? that one is my biggest concern really.....
so glad u had a good time :thumbs:
I have a yearly green easy access pass for matthew. will that still be valid or will i need to go and get it changed i wonder?
Not sure if City hall will be able to help with the princesses as they change every 1/2hr. we saw them walk in a couple of times, so knew who was available. the disability entrance is at the exit of small world, cheekily you can see who is in there as can pop head in exit and look at the photo screens as to which princesses are there.
we were waiting and stood next to one entrance and there was a bit of chat between the 2 girls on the door. worked out that it was because my daughter was in a rapunzel dress and we were set to see Cinderella, even though Rapunzel was in the other room. they swapped us over and I am so glad they did....i cried at meeting her!!!!
On the Saturday there was a full queue in the diabled entrance so would expect still to have 20min wait, but any other time we were pretty much straight in. because we did get to go a couple of times, we thought we might see a princess twice, which nearly happened with Tiana. But we mentioned that she hadn't yet seen Arial to the cast member so she put us in that room instead. Hope that helps :-)
Forgot - no special area for Dreams when we were there, advised it hadn't worked in a trial.
thanks for ur fab reply!!!!
like the fact that at least we can see who is there by seein the screens - will help try and sort out who to see.... now wondering if they wud be better usin their costumes on the monday instead of the saturday??? hmmmm more planning is required lol
and surprised at the dreams bit - guess we will have to see where we can stand last minute then, as it is only me with the boys, i cannot leave them for food, nor pick them up to see better!!
bet ur daughter loving seein rapunzel!!!!!!!!!!!!!! and think id cry too - in fact i do alot when my ds reacts well to certain characters!! xx
Hi,
Im probably asking what others have already asked but the size of this thread is immense and its easy to miss things.
Weve been before but never really considered or heard of these disabled access passes.
basically I have a Blue Disabled Badge issued in the UK and I think they cover the EU. Both of my 2 sons receive Disability Living Allowance- one has Cystic Fibrosis and one Chronic Lung Disease. They dont have Blue Disabled Badges as they are too young (3 and 1 years old respectively) but have letters from the DWP stating that they are entitled to DLA. My Mum is one of my sons official 'carer' and I for my other son and again we have letters from the DWP stating this.
Would this be sufficient enough to geain disabled passes? I think our main concerns would be for parades rather than rides. We will also have my 5 year old daughter in our party.
Thanks for any info or advice anyone can provide :-D
hi jonathan
u need a letter from dr stating the condition for ur children.... ur blue badge will b ok for u, but they need sumthin that states their condition dated within 3 months of ur visit :)
I asked the Doctor this morning and he wont provide it. He says the fact they qualify for the highest rate of DLA is proof enough according to him because hed have to charge me £75 per letter . Obviously he aint up to speed on Disneys requirements but he wont budge :-(
If I do manage to persuade him will it cover the whole group travelling anyway? What with my Mum being a paid carer for the children and of course my 5 year old. Theres no point in me badgering my GP if theyd not be covered by any such pass. Thanks for your reply
Quote from: "Day-Dreamer"Thank you for pointing me to the other thread DutchBrit. Can't you tell I'm new!
Hi Day-Dreamer:
The thread that DutchBrit directed you to was one I created in order to find out opinions and experiences with the new system. I thought you (and others) may be interested to read the reply I received from DLP Guest Communication when I wrote to query the new system. This is just an excerpt and I must also say that I don't think anything is ever definite when it comes to DLP's disability service, sometimes it is based on the circumstances as you may have read in my other thread.
"As mentioned in your emails, a new procedure has been put in place for Guests with special needs. Only two different special access cards are now available at the resort. An 'Easy Access Card' for those suffering from temporary disabilities or debilitating illnesses and a 'Disabled Priority Card' for Guests who are registered disabled. These cards have been created in order to better respond to the needs of each Guest in accordance with current regulations.
I can confirm that one able-bodied adult and a maximum of three children, unless they are under 12 years of age, may accompany each Disabled Priority Card holder. Only one person may accompany the holder of the 'Easy Access Card' unless they also have a 'Carte Familiale de Priorité'"Hope that helps you and others! Please feel free to send me a private message if you would like to know more about my experiences or about the emails I sent and received. :)
jonathan....
not sure if a letter stating all the info for all parties wud be ok??? all i know is that they want either a blue badge or letter which must be dated within 3 months.....
obviously i havent tried any other method but do know that dla letter will not be acceptable..... sum drs really arent helpful are they??? :(
the only other thing i can suggest is to contact disney directly and ask them - but cannot guarantee ull get a cm who knows what ur asking (ive sumtimes had probs gettin my point about disabilities across)....
BUT, once u get the pass - it will be a lifesaver xx
Thanks for your reply scampybunny. I certainly appeciate what you mean by getting a cast member who understands your points.
Because the DLA letter says things on it like ' you are entitiled to this because you need help with so and so and you are unable to blah blah because youve got so and so' etc my doctors seem to think its sufficient.
To be fair though it wouldnt be worth giving my Doctor £75 a pop to write some letters anyway I dont think.
Thanks
Sorry, do you think maybe the travel agent may be able to find out for me? At least its their phone bill ringing France and not mine lol
so are children not allowed with the 'easy access card'? My husband has disability and cant stand/walk for too long but we dont have a blue badge (just lost it, in appeal atm) I can obviously be the other adult but cant leave my two kids. lol.
On a related note anyone know how much it is to rent wheelchairs please?
http://www.dlrpmagic.com/planning/pract ... air_rental (http://www.dlrpmagic.com/planning/practicalities/pushchair-wheelchair-rental/#Wheelchair_rental%22%20onclick=%22window.open(this.href);return%20false;)
E8.85 per day according to this
Quote from: "jonathan"I asked the Doctor this morning and he wont provide it. He says the fact they qualify for the highest rate of DLA is proof enough according to him because hed have to charge me £75 per letter . Obviously he aint up to speed on Disneys requirements but he wont budge :-(
If I do manage to persuade him will it cover the whole group travelling anyway? What with my Mum being a paid carer for the children and of course my 5 year old. Theres no point in me badgering my GP if theyd not be covered by any such pass. Thanks for your reply
In the Doctors this morning and he sayd hell happily write me whatever is needed and sign and stamp it etc. Guessing he was in a bad mood when I asked before ? :shock:
Glad it got sorted :) Good thing you asked again!
Quote from: "gemmasteele84"Glad it got sorted :) Good thing you asked again!
Thank you :D I think when one of the secretaries asked before it wsnt my actual GP (Hes been usually very helpful to me before) but this time it was and said he would only charge me a tenner for admin costs if anything.
Hopefully hell do it as promised and hopefully it will help us out! :D
oh that is good news jonathan!!!! :thumbs:
Quote from: "scampbunny"oh that is good news jonathan!!!! :thumbs:
It is...thanks! :D
hi all, when getting a doctors letter how detailed does it need to be? My daughter is believed to have a genetic syndrome that presents with autistic features, she is considered autistic by her psych report. We are going in 18 days and i am so anxious about getting a pass because i know what a difference it could make to us avoiding a "meltdown". Know body wants to see Alice kick off believe me! The doctors told me this morning they can't do a long detailed letter and Alices peadiatrician has gone off sick so i can't ask them. How do you define Autism and all the things she would find difficult in a paragraph?! I rang the helpline this morning and was told i'm overthinking it and that if i have a letter i'll be fine but i'm just worried that on the day they'll see her and think she doesnt need the help. I have her dla award letter to take too but no blue badge. We have never applied for one although i do know of parents of autistic children who have recieved one because of the saftey aspect of being out and about with them.
Also on our trip there will be two adults, my eldest daughter alice, her 6 year old sister scarlett and 2 year old brother. If we do manage to get a pass it looks by the info that we'll probably be split up which will be so, so sad and will cause a whole different bundle of stress being split up half the time. Fingers crossed it all goes ok!
Hi, my letter hardly detailed anything. He pretty much looked that it had the NHS logo on it, I briefly said what the problem was (mobility in my daughters case) and he checked date of letter. We got a diabled priority pass which i know was different to some people about as we were never asked to go back. I know there was a family with autistic son who in front of us on Buzz Lightyear who were given a time to come back in 1/2 hr. They may not split you up, don't stress too much! If you don't get what you think you should, keep asking. I think the policy on paper is a lot stricter than in reality when the child/family is actually at the desk x
thanks :) i had an appointment with the doctor this afternoon and talked through all my concerns and gave him my 5 page letter lol he seemed to understand my worries even though i'm overthinking it.He can take from it what he will and Fingers crossed he writes what we need in the letter, at the very least it will state her autism diagnosis etc.
I seriously never knew i was such a control freak until planning this trip to Disneyland - and that includes planning my wedding in 8 weeks last year! I think when life with an autistic child can be so unpredictable you feel like you need to organize, plan and control everything you can to try and minimize anxiety to them and the chances of a "melt down".
thats what i'm telling myself anyway! :)
Is there still a 10% discount on AP's for those with disabilities? and do carers still go free?
carers do go free as i was offered that type of pass for my son when i bought our dream passes, but i opted for the dream pass so i could emh as well!
When you say carers go free, is that possible to book in advance or do you have to buy these tickets on the day when you arrive? We are thinking of investing in an annual pass for our family which includes my younger sister who has autism and uses a wheelchair. Does anyone know how this would work with the free carer and annual pass?
they wouldnt give me an annual pass they just said i would go free.sorry i cant help more
Quote from: "toonarmylass"carers do go free as i was offered that type of pass for my son when i bought our dream passes, but i opted for the dream pass so i could emh as well!
Thank you, does the carer need to get a one day ticket each day the person with disabled AP goes in or do you tell them you're there for however many days (say 3) and you're given a pass for that amount of days?
im not sure i would assume if u wanted a 4 day pass they would give the carer a 4 day pass also! but also dont forget ypur doctors letter or other type of evidence for the easypass!!
Thanks! Does anyone else know anything more about carers going free in conjunction with annual passes? :)
no hun u dont get a free dream pass at all. thats why i bought one!!
can you only rent the normal wheelchairs or are the electric ones over there?
Hi. When we were in disney (august) they said that if you buy a disabled park ticket (ie 1,2,3 day) then they will give you an equivalent carers ticket for the same length of time. If you get an annual passport (with 10% discount if disabled) then each day you visit go to guest services and they will give you a carers ticket for that day, have to do it each day though.
Hope that helps.
My son has autism, and will have problems queuing due to anxiety etc. does anyone have experience of what type of pass if any we will be entitled to?
What will I need to take with me?
Also we are a family of 4, will we all be able to accompany him?
Thanks for any help!
Quote from: "isobeljackmummy"My son has autism, and will have problems queuing due to anxiety etc. does anyone have experience of what type of pass if any we will be entitled to?
What will I need to take with me?
Also we are a family of 4, will we all be able to accompany him?
Thanks for any help!
You need a Doctors letter, medical certificate or blue badge. Dated within 3 months of your trip.
I'm sure you will all be able to accompany him. Just ask at City Hall when you go in for your pass.
Quote from: "littlemermaid83"Quote from: "isobeljackmummy"My son has autism, and will have problems queuing due to anxiety etc. does anyone have experience of what type of pass if any we will be entitled to?
What will I need to take with me?
Also we are a family of 4, will we all be able to accompany him?
Thanks for any help!
You need a Doctors letter, medical certificate or blue badge. Dated within 3 months of your trip.
I'm sure you will all be able to accompany him. Just ask at City Hall when you go in for your pass.
Thank you
Hi, not sure if it was just in our case, but our diagnosis letter was older than 3 months, and it didn't make a difference ( with autism not being something that goes away I can't see why there'd be a time expiration on it?) They let all of my family on my sons disabled pass ( 2 adults with 3 children), but I've been told this can vary depending on who you deal with at city hall. You can still use the pass if you need to do parent swop, so when the ride was only suitable for 4, he'd go round with 1 parent and 1 sibling, then when he came back go round again with the other 2.
last time we were there, (sep 2011) queue jump was fantastic, however for crushs coaster they inserted you into the queue and you had to stand in a fairly squashed queue in the dark for a good 10 mins. When I asked if we could wait the 10 mins at the exit instead I was rather nastily told we had to stand in the queue if we wanted to ride. My son has autism, and doesn't like people pressing him from every side, or having to look around in the dark (moving in the dark is a whole other issue which is why the coaster was ok, but by then he was already stressed and on the verge of having a meltdown. Does anyone know if the situation's changed?
Does anyone know the process for disabled queueing for crush's coaster please? do you still have to spend 10 mins standing in the queue?
For parent swap on Crush's coaster, you go through a service corridor and come up the other side (the side people get onto the ride). I've never had to queue here, just wait to be called.
I'd have thought that if ok with mobility you'd be able to go this way with the disabled pass. My daughter was too little to ride this last visit, am considering it for our next visit when I'm hoping we will get our pass again as it's half term!
That sounds great, thanks for the reply!
My partner is registered disabled and would find it almost impossible to stand in a queue for around 30 minutes maximum. From how I read it, there will be 3 adults in our party, only 2 of us can ride together with a disabled priority pass. If i'm right then we will only be able to all 'go on rides' with a very short or non existant queue.
Can anyone enlighten me further?
Me, my mom and my sis (who would be the sidabled person) have never had any problems getting on rides together. If an attraction is very crowded, CM might just give you a fixed time where you can come back and ride, but that hardly happens nowadays
There's a new way of doing this at BTM though.
We got through the exit last week, as a friend who was with us has a pass, and the CM said it was a 40 minute wait if we wanted to get on the ride, while the regular waiting line was about 60 minutes.
Curiosity has me asking this more than anything else, i am going to DLP in April and since i have never been in April am i correct in assuming that i will experience queues of a least 45-50 mins (or heaven forbid... Longer)? My knees are really bad when im left standing around for more than 10-15 mins at a time and with no kind of diagnosis as to what causes the pain though i hope to have one by the time our trip comes around (and sometimes swelling) i worry that i could end up missing out on going out or even in a worst case scenario miss an entire day in the parks (when my knees are really bad i cant actually walk properly, and can only get relief when sat in bed with a pillow shoved under my knees to keep them 'bent') so if i was to get a pass what would i need to take with me? For disney to give me one? Would i be allowed one?
Quote from: "SwipatronSparks"Curiosity has me asking this more than anything else, i am going to DLP in April and since i have never been in April am i correct in assuming that i will experience queues of a least 45-50 mins (or heaven forbid... Longer)? My knees are really bad when im left standing around for more than 10-15 mins at a time and with no kind of diagnosis as to what causes the pain though i hope to have one by the time our trip comes around (and sometimes swelling) i worry that i could end up missing out on going out or even in a worst case scenario miss an entire day in the parks (when my knees are really bad i cant actually walk properly, and can only get relief when sat in bed with a pillow shoved under my knees to keep them 'bent') so if i was to get a pass what would i need to take with me? For disney to give me one? Would i be allowed one?
In order to attempt to get a pass you'll either need a blue Disabled Parking Badge or a letter from your GP/Consultant stating that you have a problem/condition and that some form of disability pass would be of benefit to you.
thanks for the help jonathan,
i knew that some people get them via a blue badge but for obvious reasons i dont have one of those, so as i said i hope to at least be on the way to getting a diagnosis as to the problem by the time my trip comes around (im not holding out hope for the symptoms being gone i have had this trouble for the last year and a half how and its getting worse) so i will get a letter off my gp and hopefully get a pass.... got until April so plenty of time yet just planning is helping hold my excitement for now =]
Oh and the letter needs to be dated within 3 months of your trip so DLP say. I've never actually got the passes before even though As a Blue Badge holder we'd have been entitle because I wasnt aware of it.
But we arrive on Sunday at DLP and this time around Id looked into it more and my children also qualify. My GP has written me two letters and I have consultants report from Great Ormond Street Hospital as well as my Blue Badge to show them so Im hoping that we have all bases covered!
Good Luck
will be at dlp in 5 weeks :-) so excited but a little worried as it's half term! have got a letter for my daughter (based on the same one we had last year) and I kept the pass we got last year. my daughter now has a mclaren major buggy (more of a mobility one than a normal pushchair so more obvious she's not just being a lazy 5 yrold) so we're hoping that all will be ok for a pass again this year. Really hoping we get sorted for 2 adults and 1 child again. Has anyone been recently with a pass and know if can still use for the princess pavillion?
Quote from: "haribosmum"will be at dlp in 5 weeks :-) so excited but a little worried as it's half term! have got a letter for my daughter (based on the same one we had last year) and I kept the pass we got last year. my daughter now has a mclaren major buggy (more of a mobility one than a normal pushchair so more obvious she's not just being a lazy 5 yrold) so we're hoping that all will be ok for a pass again this year. Really hoping we get sorted for 2 adults and 1 child again. Has anyone been recently with a pass and know if can still use for the princess pavillion?
Yes we used it at princess pavillion last month twice-one lovely experience and one horrible experience.
First visit to the pavillion was wonderful. Went up to the disabled entrance and rang the bell. A man came out and said to my daughter than Cinderella and Ariel were in and she could choose one. As she'd already seen Cinders at the Aunberge she chose Ariel. So we followed the man and he told us to wait and we'd be next. Unfortunately he left us by Cinders door instead of Ariel's by mistake. But the staff were very understanding so after seeing Cinders again the man agreed to lead her round to see Ariel as it was his mistake. So a very nice experience and pleasnt staff.
second visit a few days later was awful. My daughter asked the lady who she could see and was told quite sternly 'you have to wait it's a surprise'. When I explained about the other chap giving her options she quite sternly said 'he shouldnt have done'. When we were walking in we deduced by the photos coming up on the wall that it was Rapunzel and Cinderella and my dughter got excited to see Rapunzel but the staff lady tried to force her to see Cinders instaed and started shouting at my Mum for trying to explain thr situation. Eventually a photographer let us go to see Rapunzel while my 3 kids were tearful and asking why the ladies were shouting at us.
Hopefully when you visit you will have the nice staff on and not the horrid staff lol. Good luck!
We were very lucky last time and had lovely staff, although we didn't get to choose. But we were stood outside one of the doors and daughter was in Rapunzel outfit, the staff on doors were talking between themselves and we caught on what they were saying and she asked did we want to stand by the other door instead - and we got to see Rapunzel. I think I was just as excited as my daughter. The oter times (I think we went 4 times over 4 days) we could tell who it was from the photos but happy to go with whoever but I think we did mention one time that we'd seen Tiana earlier that day (and it was actually a different Tiana by then) and they put us with Ariel.
They said there was no return in 2 hrs before which is fair enough as i know the queue is often that. we're not doing Auberge this year as wasn't very happy with our 2nd visit on our last trip so this will be our only chance to meet princesses. My daughter told me the other day that it's just people dressed up as Mickey mouse etc as they're cartoons, but she's very adamant that the Princesses are the real ones as they are real people.
Thanks for your help.
Has anyone who's been recently just used their blue badge as proof of disability? I have done previously but since the changes I wasn't sure if they were wanting additional proof.
Hi Tubbyherman,
I was there during the last week of January and used my Blue Badge as proof. I did have other documents in my bag but as soon as they saw the BB that was enough.
One change that may apply is I used to ride Tower of Terror / Parachute Jump solo as my partner doesn't like drops. Now you have to be accompanied on all rides so that may cause a minor issue.
A second thing I dislike about the new system is nearly all rides now have the chair entrance via the exit as part of the new system so you don't get to see the que lines on ToT / Buzz and the others that were designed with everyone in mind.
Quote from: "haribosmum"We were very lucky last time and had lovely staff, although we didn't get to choose. But we were stood outside one of the doors and daughter was in Rapunzel outfit, the staff on doors were talking between themselves and we caught on what they were saying and she asked did we want to stand by the other door instead - and we got to see Rapunzel. I think I was just as excited as my daughter. The oter times (I think we went 4 times over 4 days) we could tell who it was from the photos but happy to go with whoever but I think we did mention one time that we'd seen Tiana earlier that day (and it was actually a different Tiana by then) and they put us with Ariel.
They said there was no return in 2 hrs before which is fair enough as i know the queue is often that. we're not doing Auberge this year as wasn't very happy with our 2nd visit on our last trip so this will be our only chance to meet princesses. My daughter told me the other day that it's just people dressed up as Mickey mouse etc as they're cartoons, but she's very adamant that the Princesses are the real ones as they are real people.
Thanks for your help.
Can I ask, how long on average did you wait with the easy access card? Thanks
We were in a disabled queue of about 6 families, while we were waiting 2 of those families gave up and left, and we waited for over 40 minutes, I really wasn't impressed, if you go and there's no queue, you should be in fairly quickly, but if there's more than a couple waiting, I'd come back later, they were only letting 1 disabled family in every 10-15 minutes, :(
we got our pass again for our trip last week. we saw 3 princesses. We got there first thing one day and queued for 10 mins then later that day queued for about 20mins. The 3rd time queued for about 20mins again.
Similar experience as last year with everything else, except for Big Thunder Mountain. That seemed to be the worst as they gave out tickets with a group name and seemed to take very few groups down. People ahead of us said they'd been waiting 40mins and would have been quicker to go through the normal queue (which wouldn't work for us as my daughter couldn't stand that long).
I was disapointed with some people who had passes. We had followed them onto one ride and know that the pass was for the young boy. Then they heard them say that grannie could look after him and they'd use the pass to get onto Space mountain. I don't know if they succeeded but I think that's very unfair to misuse it like that :-(
Yeah, unfortunetly some do use that pass not for the right reasons.
With BTM, they usually also tell you how long the wait is.
Last year we went through the exit, and they told us 40 minutes, so we just left and went back another time.
It is nicer to wait there though, you can "sit" down on the edge of fences (can't remember if there's a bench?) and it's much less crowded then standing all jammed up in the actual waiting line.
Can I ask what does the pass actually let you do? This is our first time having one though we should have had one the other times we didn't know they exsisted lol.
The pass lets you go directly to the exit (in most cases) of each ride, and get on the next one, although they'll only let one family group on at a time, so if there's another family infront of you you have to wait for them to come off. This is in most cases, apparently in depends what your reason is for having the pass. Last time there, my son who is autistic and uses a wheelchair had to wait as another disabled family had a priority pass which let them on ahead of him. Would have loved to know what it was as they all looked incredibly fit and healthy and able bodied and minded. wouldn't have minded if they were already in queue, but didn#'t like that they got moved ahead of us. oh well. It's also handy in that if there is a crowd gathered for meet and greet with the characters, (again just go to the cast member accompanying) or if they're walking around the park and have people crowded around for autographs, we stand to the back, hold our pass in the air, wait for the character to look up, they'll give a nod, talk to a couple more kids, and then leave the crowd, and come to see your child so they don't get crowded and shoved, and will ignore other children that try to push in. I've been really grateful for this as my son can't deal with crowds and pushing at all, he just wouldn't stand a chance. Although i felt very sorry for the parents of a child who peter pan went to see after my little boy. Their son was in a wheelchair with tubes up his nose, tanks on the chair etc, obviously REALLY ill, and they got screamed at by a woman who'd been trying to push her kid into the crowd for an autograph. Peter Pan whistled, and all of a sudden this HUGE 6'6 chunky security guard came over, and the 'shouty' lady was dealt with, (think she gt escorted out for ruining it for everyone else. )
That made me smile polar vixen...So glad that at least one shouty person has been dealt with! There are a few too many in DLP in my opinion!
Ugh how rude :( always discusts me how little respect some people have for those who need extra help. In our case it's my husband, he has a number of phyisical disabilities which people can see as he uses mobility aids, but he also has brain damage which has causes alzhimers like symptoms which obviously people CAN'T see and don't expect in a 34 year old bloke. Often people think he's a drunk or just an idiot which drives me mad.
Quote from: "davidjw"Hi Tubbyherman,
I was there during the last week of January and used my Blue Badge as proof. I did have other documents in my bag but as soon as they saw the BB that was enough.
One change that may apply is I used to ride Tower of Terror / Parachute Jump solo as my partner doesn't like drops. Now you have to be accompanied on all rides so that may cause a minor issue.
A second thing I dislike about the new system is nearly all rides now have the chair entrance via the exit as part of the new system so you don't get to see the que lines on ToT / Buzz and the others that were designed with everyone in mind.
Thanks davidjw, I just strongly object to having to pay for my Dr to write a letter outlining what my daughters problems are, especially when I tell him what to write. We've ended up using a photocopy of the blue badge as the original is usually in the car at Ashford. Not sure if you know but you used to be able to get a % off parking fees there if you have a blue badge, only helpful to know if you go that way of course :oops:
OK I agree that it isn't right for adult to lose their temper and start shouting but it can be really frustrating when your family have been waiting in a queue or crowd to see a character or go on a ride and a "disabled" person and their family queue jump. I realise that for some disabilities a crowd or extended wait can be difficult but that also can be said of standing with 3yr old twins. I recently experienced standing waiting for Daisy with my son and daughters for a long time to have a "disabled" family be taken in front of us, they had only just turned up and walked straight to the front of the queue to have photos and autographs done. My gripe is that only the child was disabled as the parents pointed out to the cm but their group included other relatives..over 10 of them! After this group had monopolised Daisy's time the cm motioned it was time for her to go and everyone else was left unhappy. We saw this group on many other rides etc during our visit and they continued with this selfish behaviour. At one character the almost put a wall of adults around the character so they could take photos. My son has a mental health disability and I could probably get a pass for him but I feel that if we can stand and wait we should and leave these priority passes for those who really need them rather than using a child/adult disability as freebie to all who dont want to wait. There should be a limit to how many people can "tag on" to the pass because it is getting out of hand and breeds resentment to those who clearly see people using the system badly. What do you think?
I get your point slimy, but not sure I like the use of " round the word disabled. Please don't think i'm having a dig at you, but often people believe you have to be in a wheelchair to be disabled, they forget about hidden disabiliities such as autism, ADHD where queuing can cause major meltdowns for some individuals.
I do accept that some families need to be more responsible when using the pass and I consider my family to be one of those. My daughter is autistic, and we know how long she is able to wait in line before becoming agitated, and as we tend to visit during low season, if she only has to wait for a couple of turns we will makes her wait. Don't get me wrong, it doesn't always work, but my view is there are times when she will have to wait like others so it is something she has to experience.
I have to admit we have used the pass when wanting to get a photo with certain characters, but I hasten to add, we have never got in the photo as well. In fact I don't even think we've let her younger brother get in them either. For a child who rarely interacts with others but comes alive with Disney characters this can be quite a magical moment. So I understand how difficult it can be for non-disabled children waiting in line and missing the opportunity to meet their favourite character, but I can't feel bad as seeing my daughter's face come to life and interact with these characters is a moment that rarely happens and one which I always cherish.
As I say, this is not a dig at you or anyone else that agrees with what you've said, but please be assured there are some very considerate easy access pass users, although possibly not enough .
Hi, Just to confirm that I used " around the word disabled deliberately to make a point that some people tagging on to a pass are not in fact disabled but are using a family member to their own advantage. My own son has aspergers, adhd, ocd and mild tourettes so I am well aware of the difficulties experience having a hidden non physical mental health disability. We feel that if we can physically queue we do and if we can't we come back later or do emh. We also book low season to increase our chances of having less bun fights around characters and book dining that can also offer a quieter option to interact. We will however ask cm to take a couple of photos and would never expect a family to prevent that happening after all it is a family holiday and that shouldnt mean excluding anyone. My point is that some groups with, and yes im going to use " again "disabilities" take far more time than is reasonable or fair and create negative feelings to those around them. This in itself causes feelings of resentment that should not exist towards disabled people and their families who have every right to an enjoyable holiday...just not at the expense of others.
I think like all systems, its never going to be perfect or keep everyone happy. Disneyland is a family place, so i can understand why if someone goes in a group, they want to experience everything in that group. To say to a disabled individual that they can go on the ride with one carer for example, but then wait for an hour or so while everyone else goes on isnt fair. But on the other side of the coin I can see why people would be upset if 10 or so people are put to the front of the queue for the sake of one person with disabilities.
Personally I wouldn't feel comfortable doing it in a large group, this will be our first time with the pass but we did go a couple of years ago and though we didn't have one (didnt know there was one) on a couple of the shows we were waved to disabled seating as hubby obviously has mobility issues. At these times my Mum sat with hubby to make sure he was ok (he needs 24 hour care) while i sat in the normal seating with the kids. They system will never keep everyone happy, but then again no system does.
That's the reason I'm not going to ask for a pass when visiting WDW next year. There'll be about 10 of us, and even though I can go and get a pass, I don't just wanna pick 1 person out of the group each time to come with me ('cause you know, what if I don't pick "you" that person might get mad at me or something, lol), and I certainly do not want to take the whole group with me, as I don't think it's fair myself towards everyone else.
I did get a pass at my last visit to DLRP, but it was just me and my boyfriend (and then he was the one who didn't felt it was right to use it).
At Halloween last year I saw a family, with (what looked to me) their grandfather.
The man was in a wheelchair, we were at the back of the castle, were loads of villains were, so I did have a chance to watch them closely.
The mother kept waving the card around to every CM, because the grandfather is in a wheelchair.
You could see, the grandfather had no idea where he was, he didn't seem able to speak, I'm going to be very rude right now, but he didn't look "alive" that whole time we were out there, which was for about an hour, untill we had pictures with everyone we wanted.
Every family member took pictures with the characters, I noticed the character would touch the hands of the grandfather, but no pictures were taking with him.
It felt / looked like to me, the family was just "using" him, so they could get what they want.
Off course, this is only from what I have seen at that moment.
I'm obviously in no way to judge other people like this, but you do come across certain things, and your mind then just starts to think, and you see how the other members of the group are acting.
To be honest I don't ever think there will be a system which suits all parties, I think Disney do a lot of good things to help make a trip for a disabled family more enjoyable. I'm sure there'll be lots of families like mine who wouldn't make so many return trips without those systems in place, and I appreciate how when people abuse the system that can antagonise people. Maybe Disney should go down the same route as Legoland, where all queues can now accommodate wheelchair users, and only those with social disorders which affect their ability to queue are given an access pass. Just a thought.
It's a shame people can't be trusted to usethier passes fairly. Like I said, I've held up our pass from the back of a crowd and waited for the character to come to us, purely because i'm not putting my son into a situation where he's going to get trampled, (not that that's ok for anyone else either), and I don't mind hanging back and waiting for a few minutes. Same as some one else, when you have child that can rarely accept other touching them, but can stand beside a disney character and smile, it's a real gift. we've always been happy to wait a few minutes, and wait our turn in the disabled queue, not particuarly because of the time involved, but because there's no crowding or worry about someone accidentally touching him. For my son, dealing with crowds pressing on him results in nightmares, complete shut down and self harm, so without the pass, we wouldn't be able to do anything, other than sit in a corner and watch. My second son also has his own pass because of similardifficulties, but my other 2 children never got pics taken with characters, and we take turns going on the rides. we did object last year, when a non-disabled family and I know that cos they didn't have a pass anyway, ran throught the exit when the cm wasn't looking, and took the space that was kept for disabled users. grrrr. It seems anyone can take advantage whether disabled or not, just have to do what's right ourselves :?
I think its hard when you have high morals and see others getting away with things you wouldn't think of doing. Its the same with pushing, I teach both my children to wait their turn and don't push but I admit last time we went after countless other children and adults pushed in front of us to meet Chip and Dale I lost my patience and pushed him forward.
My son has an eye condition that means he cannot see distance very well at all (cannot be corrected with glasses) he doesn't have a disabled badge or anything like that, he is only 2.
I wondered if we had a letter from the consultant we would be able to get seats in front row for shows? this would be the only way he would get any enjoyment out of it....
https://my-disneyland.disneylandparis.c ... ct-us.html (https://my-disneyland.disneylandparis.co.uk/contact-us.html%22%20target=%22_blank%22%20rel=%22nofollow)
Hi little tinker fairy-Have you tried emailing the special needs dept? (Scroll down to the bottom)
I did about getting a quieter room away from the lifts as my son couldnt sleep when we stayed in Sequoia (We were near the lifts and he panicked as he could hear people running up and down) They responded in two days saying they will make a note on our records but cant promise anything -Really appreciated it.
They may be able to answer your question.
I've just been reading about the pros and cons of the pass from a few weeks ago. Dont know if any of you had seen this?
viewtopic.php?f=19&t=15552 (https://forum.dlpguide.com/viewtopic.php?f=19&t=15552%22%20target=%22_blank%22%20rel=%22nofollow)
Bites tongue!
Unfortunately, Disney have solved your problem! There are no sit down shows in DLRP this summer so there are no front row seats to allocate! The only show is Dreams at park closing time and there is no reserved seating or standing area at the front, the only way to get to the front for this fantastic show is to get there early! They may, however be prepared to allocate a spot in the disabled areas for Disney Magic on parade. Have a great visit!
Hi, just a bit concerned, when you say no shows other than dreams, are you including all those on in disney studios - stitch live, animagique, etc?
No not at all, the shows in the studio continue. I was referring to the main park, no scheduled entertainment on the Castle stage, no scheduled entertainment in Videopolis, No scheduled entertainment in the Chaperral theatre.
I wrote on another subject heading that on the actual day of the 20th anniversary we had proper entertainment in all the different lands, this is what we should expect from Disney, but given the financial position we are unlikely to get it! After the end of September we loose Dreams as a daily show, there is little chance of Fantilusion returning so the main park will, effectively be without ANY daily entertainment. This is just not what we should get from Disney!
little tinker fairy - if you get a letter form your dr you should be able to get an easy access pass. this will let you go to special seating which is at the front in stitch live, playhouse disney and the stunt show in studios. Animagic the disabled seating is halfway back as there would be steps to go down to get to the front but im sure if you get there a little earlier than starting you will be ok. The parades have a area right next to the parade path so that won't be an issue either. Those were the only shows we saw so can't comment on any others but Disney couldnt do enough for us regarding my husbands disability so Im sure if you ask hey will be happy to help you.
We are going to see his consultant in June - if he did a letter would they accept it? we don't go to Disney till Oct - I had read something about the letter being within 3 months??
This is a life long condition that will not improve.
Yes, the letter must not be older then 3 months prior to your visit.
So if you go in June, the letter probably won't be good for going in October.
I need some advice, I have adhd, Aspergers and Fibromyalgia and thought that it was about time I got a disabilities pass on my next trip instead of just finding a bench and waiting for my freinds couse the line is to long and I cant be bothered on my next trip. But in norway they don't give out a blue badge to people with theese diseases (not that I drive anyway) and we don't have any form of disability card so my only choice was a dotctors note sort of speak, but my doctor didn't really understand and basicly gave me a useless note that says " I hereby atest that this person has several diseases and have difficulties standing in ques" and nothing more.
Now I'm not sure what to do. Will this be enough? I'm thinking to just ignore the card as usual but it would be a big help in june. I really don't want to go back to my doctor and ask for a new note.
Does anybody have any ideas?
I don`t know anything about the rules about disabilities at Disney. But reading your post, I thought the doctor should be more understanding, to put it nice words! Is it possible you`ll get him to at least write out your disabilities? Maybe that would be enough? Or do you have a hospital near by, where you`ve already been? If they can help?
I hope you`ll find a solution, tha dosn`t make you stay in queues on your next visit!
Good luck!
Aurora1
You'r right, he should have been more understanding and after talking to my parents I have decided to switch doctors cause this one has been wery unfreindly on many acounts now. So I plan to have my new doctor write me a new note. Does anybody have any idea what I should specificly ask her to put in the letter? Other than diagnoses that is. What does your letters usually say for instance. Any advice is apreciated.
Just trying to avoid another useless letter situation.
It should say in the letter what condition the person has.
I have a panic disorder, I will go absolutely nuts if I have to wait in line for more then 20 minutes (depending on what ride, but BTM is a big no-no in my condition, because I find you are more jammed together in that line).
So both my psycologist and doctor wrote in the note, that I suffer from a severe panic disorder, which makes waiting in long lines very difficult.
Hello, we're booked to go back to Disney next Feb. The last 2 visits we have had our Pass due my my daughters mobility. I expect I'll have a new letter by then as she'll be seen before we go again.
My question this time is that in the past it's just been me, husband and daughter. Next visit in our room will also be my sister-in-law and niece (who's 2). Are we likely to have them added onto the pass? We'll be a group of 5, but to be honest I'm happy for 1 adult to not go on a ride but would want both the kids to go on if that makes sense. Never travelled in a bigger party so don't know how it works.
With a physical disability we were allowed two adults and two children on each ride, but only 2 people to go to the disabled area for parades. Hope that helps :)
I think it depends a little on who is serving you when you go for your pass - my son's pass had 5 family members on it, but only 1 for parades. They did say though, that if we wanted or needed to we could still do child swop - and use the pass twice, -sometimes they only have 1 disabled car which seats 4, on snow white for example, so three of us rode with him, waited for the car to get back, and then the other 2 rode with my son again (who then got to do the ride twice, not that he minded). Hope that makes sense.
Thanks for help. Daughter transfers to the normal ride cars so that should be ok. Hadn't thought that we would probably be able to baby swap if needed, that would work for us. Especially on something like Big Thunder Mountain where the 2 year old wouldn't be able to ride, 2 adults and daughter use pass, then wait for baby swap for other adult (plus one of us again I expect).
Hopefully it doesn't all change too much by the time February comes round.
It also appears to be different from what color card you get.
If you get a green card, I believe you can take 2-3 children + 1 adult.
If you get an orange card (which I get), you can only take 1 person with you.
Some CM's are very strict with this, and will not allow more people then noted on the card.
Hello everyone would just like to say about the coloured cards that Nathalie mentioned I think the orange card is temporary disability? And green is lifelong disability/condition. I researched this one year when we went because every other year it has been green and they didn't mind other family members helping me and my son on and riding.
But one time they gave the orange card... Why I do not know it made that particular trip VERY hard work!! As only I was aloud to go on with my son who's 4 with cerebal palsy autism and other problems. We have a blue badge but the cast member was having none of it. Hes not a small boy and lifting him on/off rides alone wasn't easy by any means.
In saying this it has never happend again we always are given the green card thank god!
Quote from: "gemmasteele84"Ugh how rude :( always discusts me how little respect some people have for those who need extra help. In our case it's my husband, he has a number of phyisical disabilities which people can see as he uses mobility aids, but he also has brain damage which has causes alzhimers like symptoms which obviously people CAN'T see and don't expect in a 34 year old bloke. Often people think he's a drunk or just an idiot which drives me mad.
I feel for you as we have experienced alot of rudeness from people. My fiance has mobility issues and it's easy for all to see, but he still gets jostled and stared at etc... Unfortunately some people do not know how lucky they are and seem to lose the plot where manners are concerned. I had to bite my tongue loads during a recent trip :roll:
Quote from: "gemmasteele84"I think its hard when you have high morals and see others getting away with things you wouldn't think of doing. Its the same with pushing, I teach both my children to wait their turn and don't push but I admit last time we went after countless other children and adults pushed in front of us to meet Chip and Dale I lost my patience and pushed him forward.
I totally agree. We wasted so much time waiting patiently for our 'turn', but I think by the end of the second day I was encouraging my son to 'do what everyone else was doing', basically butting in.
hey all,
I was wondering:
what kind of disabilty card (if at all) and which advantages/restrictions would someone get who is diagnosed with Asperger's Syndrome? Since that is not a physical handicap and not a psychic disability either, but being referred to officially as a handicap of the soul. really curios what that would mean inside DLP
If you can still get a doctors letter explaining that person has problems in queues and crowds they can still help!
I believe aspergers falls under the category of ASD, which is classed as a mental disability. A doctor's/hospital diagnosis letter presented at city hall, will get the person with aspergers, and immediate family members access to the disabled entrance to rides, so that they don't have to struggle with crowds. this means a shorter, and less crowded wait time. We've also found it useful when queueing to meet characters. We'll still wait a few minutes, but will hang to the back of the crowd, and hold the pass up, the character will acknowledge us, and then we'll hang back for them to come to us, or we'll get the attention of the cast member accompanying them, who will get their attention for us after we've waited a couple of minutes. This pass is a real gift for us - it means we can actually enjoy Disney without our sons having complete stress meltdowns or hurting themselves.
Quote from: "polar vixen"I believe aspergers falls under the category of ASD, which is classed as a mental disability. A doctor's/hospital diagnosis letter presented at city hall, will get the person with aspergers, and immediate family members access to the disabled entrance to rides, so that they don't have to struggle with crowds. this means a shorter, and less crowded wait time. We've also found it useful when queueing to meet characters. We'll still wait a few minutes, but will hang to the back of the crowd, and hold the pass up, the character will acknowledge us, and then we'll hang back for them to come to us, or we'll get the attention of the cast member accompanying them, who will get their attention for us after we've waited a couple of minutes. This pass is a real gift for us - it means we can actually enjoy Disney without our sons having complete stress meltdowns or hurting themselves.
that is very interesting to read, since I have actually been diagnosed with aspergers recently, I just haven't recieved the formal diagnose yet. But I will most likely get it soon and then get my diasabled card as well, I think up to 50 % is possible, we will see how much I actually get. Now we just need a card for my mum's bad back ^.^
I made a complaint about this after my last visit (december)
My son has a disability we scanned and took a neurologist report but even though it clearly stated he had seizures because the neuro was saying he wanted tests what tests and why they questioned the letter. Saying that because I had scanned it it could be a fake. I obviously took offense in the end I told them to ring the neurologist I'm sure he'd be happy to discuss it all. I got the green card but I didn't see it from there point of view I had always taken a scan and its never been argued.
But speaking with someone from customer services people are abusing the system which is awful people apparently are taking in scanned fake documents in order to get a pass so they said they are not only accepting original copies dated within 3 months. I am going manned with dla letters and Dr letters :-)
apologies if this has been asked before.
Today there was an article (http://www.demorgen.be/dm/nl/2907/Magazine/article/detail/1710635/2013/09/24/Disneyland-schrapt-snelle-rijen-voor-gehandicapten.dhtml) on the website of Belgian newspaper De Morgen about how from October 9th onwards disability cards allowing guest fast access to attractions will be scratched in the US parks due to people abusing them.
Leaving aside the fact that it's horrible that a lot of people that need these cards to be able to fully enjoy the parks are now being punished because some are taking abuse, I'm wondering what this means for DLP.
Is the Paris Resort going to follow suit?
Has anyone heard anything about what DLP is going to do by any chance?
They'll probably follow suit shortly after seeing how it works. Paris doesn't seem to have the same problem though.
Out of curiosity I have a doctors sick note, will that be classed as proof?
No, if it's like a sick-note that we get over here, it only sais a date till when you are sick, and if or not you can leave the house due to illness / surgery.
It must be a letter that states what is wrong, and what you can't do.
Mine does say that I can stand or walk for long periods of time, I'm struggling at the minute but normally I'm fine which doesn't help
Quote from: orangarnold on September 25, 2013, 11:28:22 AM
Out of curiosity I have a doctors sick note, will that be classed as proof?
Yes that is enough we have used just a "sick note" on 4 trips.
Quote from: tinkswishes on September 26, 2013, 11:50:15 PM
Quote from: orangarnold on September 25, 2013, 11:28:22 AM
Out of curiosity I have a doctors sick note, will that be classed as proof?
Yes that is enough we have used just a "sick note" on 4 trips.
Thanks, just with it being so damp my arthritis makes my knee just lock or give way sometimes. I really hope its dry when I go
Hi everyone just wondering if anyone has any experience with disabled parking.
Quick insight to my query
We are driving and stopping at dcr.
My mother has trouble standing and walking for more than a couple of minutes so she has bought herself an electric scooter.
We took it with us on our last trip and had to push her from Disney to main car park most evenings as the battery had gone at the end of a long day.
On our last day on our last trip we noticed the disabled parking right next to the Disney hotel.
So my question is she hasn't got a blue badge over here so would a doctors letter stating she has diabetes plus other complications and has great trouble walking even short distances
She is not some one who goes on rides but parking closer would save her battery and my back:)
Any advice would be gratefully recieved.
Does anyone know, if you can get the passes for Mentally Ill people and if you can, how do you go about this, I.E what do I have to get from the doctors and what do I have to do when I get to Disney.
Thankyou in advance :)
Quote from: lauralouisemidwinter on September 29, 2013, 05:45:19 PM
Does anyone know, if you can get the passes for Mentally Ill people and if you can, how do you go about this, I.E what do I have to get from the doctors and what do I have to do when I get to Disney.
Thankyou in advance :)
Yes you can. You need a letter off a medical professional stating your have a mental illness .
Hi everyone!
We are on the resort this month on the 17th-18th and we can sponsor up to 6 people, so if anyone is around those days and want a 10% discount in their AP please let me know ;)
Cheers
I was given a green pass when I went this weekend and the staff were brilliant with me and really helpful. Couldn't fault the system in anyway.
Hi All, hope you can help.
My family and I are booked to go to DLP on the 24th November for 7 days. Unfortunately my partner has over the last month started to suffer from sciatica and back pain. He is currently undergoing physiotherapy and has been told by the doctor he is at present unable to work. He is adamant that he is still going on holiday as he can walk quite far and can sit comfortably for short spells of time. The problem he finds is if he stands still for too long or without support his back locks and he gets worse pain.
Would he be able to get a pass to save him having to wait in the queues or queuing areas? If so what information do you think the doctor would need to supply to prove his problem? We're both hoping that he is able to make a full recovery before we go as we still have 40 sleeps but if this doesn't happen what if any sort of pass would he be able to ask for?
We've never had a problem like this before and so don't know any information about this! Also we are not able to cancel or change the holiday as the doctor said that he would have no problem flying given that he can easily and comfortably sit down! Any advice is appreciated.
Thanks x
Quote from: gemma2806 on October 15, 2013, 11:31:20 PM
Hi All, hope you can help.
My family and I are booked to go to DLP on the 24th November for 7 days. Unfortunately my partner has over the last month started to suffer from sciatica and back pain. He is currently undergoing physiotherapy and has been told by the doctor he is at present unable to work. He is adamant that he is still going on holiday as he can walk quite far and can sit comfortably for short spells of time. The problem he finds is if he stands still for too long or without support his back locks and he gets worse pain.
Would he be able to get a pass to save him having to wait in the queues or queuing areas? If so what information do you think the doctor would need to supply to prove his problem? We're both hoping that he is able to make a full recovery before we go as we still have 40 sleeps but if this doesn't happen what if any sort of pass would he be able to ask for?
We've never had a problem like this before and so don't know any information about this! Also we are not able to cancel or change the holiday as the doctor said that he would have no problem flying given that he can easily and comfortably sit down! Any advice is appreciated.
Thanks x
I have arthritis in my knees, and beginning to get it in my hips, and I am very much a similar boat to your husband and sympathise so much. On bad days I use a stick to walk with, and my latest trip was a bad day.
I had a doctors note (just the normal one like for being signed off sick from work) saying that I can't stand or walk for long without being in discomfort. I took that to city hall and I was given the green pass, and a stamp to cover the amount of people I was with to come on rides with me. I don't know the colour system but I think the green pass is the one that allows your full party on rides with you at the disabled entrance. All the staff were brilliant and took a lot of care and attention with me. I am sure they will be happy to help.
Good luck!
Quote from: gemma2806 on October 15, 2013, 11:31:20 PM
Hi All, hope you can help.
My family and I are booked to go to DLP on the 24th November for 7 days. Unfortunately my partner has over the last month started to suffer from sciatica and back pain. He is currently undergoing physiotherapy and has been told by the doctor he is at present unable to work. He is adamant that he is still going on holiday as he can walk quite far and can sit comfortably for short spells of time. The problem he finds is if he stands still for too long or without support his back locks and he gets worse pain.
Would he be able to get a pass to save him having to wait in the queues or queuing areas? If so what information do you think the doctor would need to supply to prove his problem? We're both hoping that he is able to make a full recovery before we go as we still have 40 sleeps but if this doesn't happen what if any sort of pass would he be able to ask for?
We've never had a problem like this before and so don't know any information about this! Also we are not able to cancel or change the holiday as the doctor said that he would have no problem flying given that he can easily and comfortably sit down! Any advice is appreciated.
Thanks x
I have exactly the same problem, and twice now my doctor has written a letter for me saying that I have a back problem that causes me pain if I have to stand for any length of time and that I am receiving treatment for this in the uk. I always only get the orange easy access pass. It only covers me plus 1. But saves me queuing so is a big help.
Thanks both for your replies it's really appreciated as I was worrying how he'd cope if it hasn't ease by the time we go away.
Our party consists only of myself, partner and our 4 year old so I'm hoping that they would cover all of us on any pass if it was needed.
I'll let you know what happens when I write up my trip report once we get back.
Thanks again for your help x
If you get the orange card, be prepared that only 1 person can join the person with the card, regardless of little kids being involved.
(some tend to bend the rules, some do not)
Am I nright in thinking the orange is for temporary disability whereas green is for permanent?
Quote from: polar vixen on October 16, 2013, 12:35:49 PM
Am I nright in thinking the orange is for temporary disability whereas green is for permanent?
I'd guess so, and I guess its at the cast members discretion at City Hall as to how bad they think you are
Quote from: nathalie on October 16, 2013, 10:58:22 AM
If you get the orange card, be prepared that only 1 person can join the person with the card, regardless of little kids being involved.
(some tend to bend the rules, some do not)
We got on everything fine with our 2 year old. Even for dreams they let the 3 of us in the disabled seating area. Mind you they probably felt sorry for me as by that point I was doubled over in agony, but was damn sure I wasn't missing it. Lol
Just having a look on the new website and they refer to the passes as Priority and Facility now (I'm sure I've read on here somewhere that they aren't actually green or orange anymore either).
It also says that a Priority card can have a max of 4 additional people (so 5 including the pass holder) and Facility is just 1 (so 2 in total).
Sounds like they're trying to reduce the very big groups I've seen before. We're going in a group of 8 but we are there 5 days so plenty of time to go on things more than once and will just swap round which of us go on at which time with my daughter.
That has always been like that or at least for a while now.
Green card +4 (lifelong illness), orange card +1 (temporary illness)
Maybe someone here knows ...
My latest doctor's note for an EAC is from September 3rd.
Will this letter only be valid untill December 3rd, or is it valid for the entire month of December?
Doctor was a bit irritated to wrote that letter for the 3rd time this year *blush* And I'm a bit scared now to ask for one again, lol.
Quote from: nathalie on November 07, 2013, 07:59:12 PM
Maybe someone here knows ...
My latest doctor's note for an EAC is from September 3rd.
Will this letter only be valid untill December 3rd, or is it valid for the entire month of December?
Doctor was a bit irritated to wrote that letter for the 3rd time this year *blush* And I'm a bit scared now to ask for one again, lol.
As long as it's dated within the past 3 months
But I'm thinking, because it is in early september, you would count the entire month, so it would have only last till the entire month of November, and not December anymore?
Quote from: nathalie on November 08, 2013, 08:00:39 AM
But I'm thinking, because it is in early september, you would count the entire month, so it would have only last till the entire month of November, and not December anymore?
Hmm, if its easy for you to get a new Doctors letter I would suggest it. If you're UK based a normal Sick Note works fine
My doctor was a bit irritated last time I asked him for the note, so that's actually the only thing that's stopping me from getting another one, just to be sure, lol.
*needs to toughen up* haha
But thanks for the help though!
Quote from: nathalie on November 08, 2013, 02:04:08 PM
My doctor was a bit irritated last time I asked him for the note, so that's actually the only thing that's stopping me from getting another one, just to be sure, lol.
*needs to toughen up* haha
But thanks for the help though!
Just ask, the benefits of not struggling in a normal queue are worth it. I just wish when I last went I did it sooner with getting a pass, it would have saved me a lot of pain.
We are going in feb and I am pregnant with spd so hard to stand for long period, anyone been when pregnant?
I'll be 30 weeks pregnant when we go in Feb. There's really not an awful lot we can go on so I figure i'll take my big camera and take lots of photos and drink lots of hot chocolate to warm up.
My understanding is that if you take a copy of MATB1 form (if you're UK based) or some other proof you should be given a pass, but it's the one that only allows one other person with you,
Have a look on the website and you'll see the rides that can be done, Frome memory, small world, dumbo, buzz are included, not many more but will still have a lovely time!
Can anyone help? Make a wish are sending us to dlrp ( no dates yet). We have a choice of compassionate program during term time or extra time in the park during the holidays. Because of exams etc we cant go in may or june. July and august will be too hot for out daughter so leaves march easter or whitsun.
Anyway my question is..... does anyone have any knowledge of these trips and which way is best.
If we go in school hols we dont get the fast track passes but are they necessary for the times we would go. Feeling a tad confused and bewildered.
Quote from: haribosmum on December 30, 2013, 01:57:22 PM
I'll be 30 weeks pregnant when we go in Feb. There's really not an awful lot we can go on so I figure i'll take my big camera and take lots of photos and drink lots of hot chocolate to warm up.
My understanding is that if you take a copy of MATB1 form (if you're UK based) or some other proof you should be given a pass, but it's the one that only allows one other person with you,
Have a look on the website and you'll see the rides that can be done, Frome memory, small world, dumbo, buzz are included, not many more but will still have a lovely time!
I got my consultant to write me a letter as won't have my matb1 form. I could spend all day on its a small world. I'm just looking forward to spending a week in the magic :)
When in feb are you going? We are going half term
We are there half term too. I have copied my matb1 form, am sure there wont be a problem proving pregnancy with my bump lol
hi !
I can't seem to find or understand the price of a disabilitie access pass. My daughter has JIA and is in need of a wheelchair. ( among other things )
Is it the price as the anuel pasports ?
thanks !
Our daughter has epilepsy, which is being controlled by medication. She hasn't had a seizure for almost 9 months, including a 2 day visit to DLRP. We didn't take advantage of the disabilities facilities last year as our daughter was worried that she wouldn't be able to go on some of the rides if they knew she had epilepsy.
We are going back this year for 5 days and am thinking of using the disabilities facilities, but the same issue still stands.
So, my question is; Would they stop my daughter going on some of the rides if she has epilepsy?
Thank you for your advice.
I guess it's a big risk if something does happen, doesn't flashy lights (some parts in Buzz aswell) and such can trigger an attack?
SHe doesn't have any sensitivity to bright lights.
You know your child best, obviously ;) but it does say with some attractions, that people with certain conditions better not enter.
For everything out there, it's your own decision you have to make out of commen sense and at your own risk, which is something I guess only you can decide :)
We went last week, I tok a letter from my consultant about my pregnancy and we got an easy access pass with exception so I had 3 guests added. We had a great time. I got my pass at the studios in the afternoon and found the lady there really helpful, my dh didn't come in with me and took my 2 daughters with me and she said because they were young 3 and 5 she would add all of us on the ticket.
we got an easy pass for me (7mth pregnant) with 1 companion. Then my daughter had the green pass for her with 4 companions. Which gave us 7 in total although there was 8 in the party. But as one of them was 2 the majority of rides that we could go on just let us all on (so we had 3 cars in buzz and took up 2 rows in small world). apart from one time on small world when they said we could only have 7 even though the 8th wouldn't of taken up any more room.
I have to say I was very impressed, we walked into the park on our first afternoon. It was quite warm so I wasn't wearing a coat. I picked up the park map and timetable and a minute later a Cast Member had rushed over to make sure I knew I could go to city hall for a pass due to my 'bump' :-) Quite a few places in the studios (the indoor shows) the staff opened the gate rather than me walking through the turnstiles. I guess being so obviously pregnant wasn't a bad thing at times!
Does anyone know if bringing my scan picture will be sufficient to get a pregnancy pass?
Quote from: Blue Eyed Angel on April 14, 2014, 06:46:47 PM
Does anyone know if bringing my scan picture will be sufficient to get a pregnancy pass?
I doubt it very much they are quite strict. will you not have your maternity notes? Or if not then you would need a letter from your doctor.
I am taking my family during May half term (23rd May) for 4 days.
My wife is 4 1/2 months pregnant so will get a letter from her Doctor as proof of pregnancy as I understand there is a pass she can get at the parks.
My 12 year old is Autistic with ADHD. This has recently been diagnosed and we are still learning how best to deal with his specific needs. It is a daily challenge but one we are embracing and hope to give him the same opportunities as his siblings.
My question is, what passes are available for my son and is there anything I should be aware of when going to the parks.
I am gearing up for a trip to USA next Summer and was looking to get an Annual pass for DLP so that he can get used to the crowds etc so do not want to put him off by getting it wrong this time!
Elliot
I wouldn't worry about getting a pass for your wife, as the pass you have for your son should cover the rest of your family. Just make sure you take a letter detailing his disabilities dated within the last 3 months. This will grant you exit entrance to the rides, (just go straight to the exit, you may still have to wait a few minutes, but no crowds!), and a separate area for the parades, (although this only allows one carer, so a card for your wife would be a good idea after all! Also when it comes to character meet and greets, usualy if you show the attending cast member your pass, they'll direct you to stand at the side for a minute, let a couple more go, and then direct the character to you, so you can avoid any pushing or crowding. We found ear defenders very useful. We also downloaded laods of pictures from dlrp magic to make Disney pecs, with Velcro backs so we could do now and next for any main activities, restaurants etc, so that my sons could see where we were going before we got there. we started looking at these a few days before we arrived. Even pictures of the hotel room. I'm not sure how long you've had the diagnosis for or what you already have in place. But we found it helped allot to reserve tables before we went, and ask for a note to be put on asking for a table in a corner or against a wall, it helped our younger son particularly because he could angle himself away from everyone and block out some of the sensory input from a busy restaurant if necessary.
hope you have a fab time!
Polar Vixen,
thank you so much for the reply.
We only got diagnosed 6 weeks ago. It has been a constant battle (with my Ex wife) to get him assessed and has taken me Years to get to this stage. TBH I am relieved as now I know what we can do to help, just need to learn how to!
I think its worth getting passes for both of them as we will be there for one so may as well do both.
Pictures are a great idea. I did not even think about getting tables in a corner or by a wall. Thanks for that tip...it may be exactly what is needed...(obvious when someone else tells you!).
I am looking forward to it and hope it will all be okay there.
Hi everyone,
We are off to Disney in December and I was wondering if the easy access pass allows you to go into a special area when parades or dreams are on, my mum is now partially sighted and has had brain surgery so I'm worried about her getting pushed or shoved, she is more than happy to queue for the rides she can go on.
Thanks everyone
The pass gives you access to separate areas for the parade, but there wasn't anywhere for Dreams when we went in Feb.
Could anyone please advise, we have been to DLRP many times, but on our next visit we are taking my Dad who has a knee injury. We are going to hire a Wheelchair which i have just read is free to Dreampass holders which is great. I believe we have to pay a refundable deposit of 150 euros but I am wondering if we leave the wheelchair outside a ride and it is taken, would the gate staff allow it to be taken out of the park?
Im just worrying that we would lose our deposit if its stolen! I know its a very small risk but stranger things have happened ::) Thanks for any help
Hi
My partner and I are planning on going next February. He has a back condition which means he experiences numbness in his leg and now has a wheelchair for whenever he leaves the house as its easier and less painful than walking with a stick.
I kind of have 2 questions - the first is would they bar him from certain rides because he has a back condition? He gets some pain in his back but its more the fact that he uses a wheelchair because of the numbness which is why we want the access pass.
2nd question - I know Peter Pan has no wheelchair friendly queuing. Its my partner's fave Disney movie though and he really wants to do the ride - seeing as he loves it so much we're thinking of getting fastpasses for the ride so he would stand for a couple of mins. Am I being paranoid in thinking that people would then start asking qs about whether he needed the chair and invalidate our easy access card if they see him walking with a stick onto one ride?!
Thanks for any help!
Quote from: ajkirby1990 on June 01, 2014, 10:59:55 AM
Hi
My partner and I are planning on going next February. He has a back condition which means he experiences numbness in his leg and now has a wheelchair for whenever he leaves the house as its easier and less painful than walking with a stick.
I kind of have 2 questions - the first is would they bar him from certain rides because he has a back condition? He gets some pain in his back but its more the fact that he uses a wheelchair because of the numbness which is why we want the access pass.
2nd question - I know Peter Pan has no wheelchair friendly queuing. Its my partner's fave Disney movie though and he really wants to do the ride - seeing as he loves it so much we're thinking of getting fastpasses for the ride so he would stand for a couple of mins. Am I being paranoid in thinking that people would then start asking qs about whether he needed the chair and invalidate our easy access card if they see him walking with a stick onto one ride?!
Thanks for any help!
Not much of the rides have a wheelchair friendly entrance. An easy access pass allows you to enter via the exit of the ride so at Peter Pan you do the same as you would at any other ride go to the exit and go to the cm and show your pass. We got on the next ship in nov. And as for the wheelchair issue you don't need a wheelchair to get an easy access pass, I have bad sciatica and cannot stand to queue for any length of time or I will be in agony for weeks after, I don't need to use a stick in disney as we have my sons pushchair for me to lean on and no one ever has any issues with us using the pass. It's nobody else's business why you need a pass, they don't issue them willy nilly and you need the correct documents from dr or a blue badge to enable you to get them. People with sensory issue are entitled to them as queing is distressing but their issues cannot be seen.
Look here http://www.dlrpmagic.com/planning/advice/ride-restrictions/ (http://www.dlrpmagic.com/planning/advice/ride-restrictions/) for advice on rides that aren't good for people with back problems
Havent been to DLP this year, just booked for December. I use a wheelchair due to heart condition, chronic pain and other problems I have a blue badge which was renewed this year, is that enough "proof" for the access card or do I still need drs letter?
Quote from: once.upon.a.dream on June 24, 2014, 02:50:02 PM
Havent been to DLP this year, just booked for December. I use a wheelchair due to heart condition, chronic pain and other problems I have a blue badge which was renewed this year, is that enough "proof" for the access card or do I still need drs letter?
I'd get a doctors letter, they're getting strict on it all again
okay thank you! :)
I'm going in November this year with my friend and parents. My friend has a blue badge due to a couple of medical conditions, so we are going to apply for a pass as she struggles to stand for long periods of time.
My question is, although my parents are disabled, my dad has had hip replacements and has bone problems so he struggles to stand, and my mum has arthritis caused by her crohns which can flare up every now and then, and when it does, she also struggles to stand....will we be able to add the 3 of us onto my friends pass as we're accompanying her?
I'd rather not leave my parents standing for ages in a queue if only 1 person can go on my friends pass.
Thanks :)
Hi, when we went in feb, my autistic nephew got a pass and that allowed him and a maximum of 4 others to access the rides with him. Im sure your friend and you, your mum and dad should all be ok to use hers with her. Although, if you split and you and friend do some rides and your mum and dad do others, they would need a pass to access the rides too without queuing for ages, so it may be worth getting either your mum or dad, and your friend to get one. You need proof of a medical condition too, so take a doctors note or something official with you. Michelle
The CM that will help you get the card, will decided if you only get 1 or more people to go with you on the card.
You do need a medical note from a doctor, which cannot be older then 3 months before your visit.
proof of disability can also be in the form of a blue badge, or a dla letter, and although the pass will allow up to 4 additional riders at attractions, it will only allow 1 carer in the special parade areas, in which case, you'd definitely be better off getting 2 passes.
A heads up for those going with more than 1 autistic child: 2 of my children have autism, so we had 2 passes, one of the days during our holiday my hubby was feeling ill, so had stopped to rest on a bench while I carried on with the kids. When we got to peter pan, they told us to wait a few mins, no probs, and then said as they both had autism they had to ride separately, again , no problem, so my older teenage daughter waited with one of my boys, while I rode with the other, with the plan that she would ride when we got back. However we got back, and got told she couldn't rider with her brother as she wasn't over 18, now she and I know what she is capable of dealing with, and I wouldn't have let her take her brother one the ride if there was going to be any problem, but it wasn't my choice. By this point my son who hadn't yet ridden is crying because he can't go on the ride. I simply go with ok, never mind, she'll wait with the one who's already ridden on a bench, and i'll ride with him. But NO, I can't because she isn't allowed to sit on a bench with her younger brother. Now fair enough, they won't let her on the ride as a responsible person, but now she's not allowed to sit on a bench with him either. SO I ask well, what can I do, I can't take my boys on rides together, and I can't leave one of them with their sister, do I just go back to the hotel? The cast members response? He shrugged and walked off.
We went and got hubby, and went for tea, in some respects the CM have rules to follow, I understand that, but I do think it's something you need to be aware of, if you have more than one child with ASD, you need to have 1 adult present per child.
And yet she was allowed to wait with her brother before, while you were on the ride with your other son? That doesn't make any scense at all ???
Yup, not to me either, what's so silly is that by dlp standards she doesn't qualify as an adult because she isn't 18, yet she has to pay adult price for entry, hotel etc. Also, she works an evening a week with severe physically and mentally disabled people, but again, there was no leeway. The day before this, she'd ridden the same ride 3 times in a row with her younger brother, just depends which CM is doing the check in, the same as for character meet and greets, some CM will let you use your card to stand at the side and wait, whereas others insist that you queue, just depends who you get.
Are there rentl wheelchairs available at the park that are fit for people above 100 kilos?
We're planning on going to the studios for our first day, is there anywhere I can get a pass for my two boys with add in the studios or will we have to go into the parks?
I believe that if you don't have an AP, you must get the card at City Hall.
Can anyone shed any more light on this, I'm thinking if there's a day visitor who only has a tiket for the studios there should still be able to get a disability pass from somewhere in the studios? We can go into the parks first, but it'll just seem weird going into the parks for the pass, but not looking anywhere, then going into the studios ....then back into the parks....
Can I just check something please :) My mum has chronic arthritis in her knees and ankles and uses a motorised scooter to get around on. She has got a letter from the Consultant at the Hospital which outlines her condition. Will this be enough to get my mum a priority pass? and also if she is able to get a pass does this enable her to use it to for the character meets and greets? Many thanks
Just go to the studio services.
If I am correct you can get the card there.
It is the same thing as city hall in Disneyland Park so it should also be able to give you that card.
If you want to be sure just call the reservation line.
Thank you!!!!
Hi all, we have never used the EAC for Dreams before and was wondering where the area is? We normally arrive for Dreams just before it starts as the little one can't handle waiting in a crowd for any length of time really. So we were going to try the Disabled area see if that is any better for him so he might actually get a good view! :D
The disabled area is in the central plaza, where the grassy parts are just in front of the castle, with the disabled area being on the left if you were looking at the castle. Although this doesn't fill up, people still pushforwards in it, however if you hang to the back of it there should be enough of a gap between you and the people in front for your little one to see.
Thanks so much polar vixen, that sounds brilliant we will definitely give it a go this year. Only 17 sleeps to go!!! ;D
There's also only 1 extra person allowed in these special areas.
Thanks Nathalie, that's totally fine. There is just the 3 of us going so I am happy to watch from anywhere else as long as the boy gets a good spot!
Ok although I'm up to speed on help if you have a blue badge (my son has cerebl palsy)
My friend is bringing her aunt in her 30s first time ever but she has learning difficulties and various special needs and my friend is a little concerned obviously I know Disney will be accommodating but she can get a little over excited ect and although I don't think people will pay much attention she's a little worried people won't understand ect.
Now without a blue badge can she acquire any assistance? She is in receipt of DLA but obviously doesn't not drive so doesn't have able badge. What proof would she need? Thanks in advance!!
Hi pixiedust, Happy New Year :)
If she can get a letter from her doctor outlining her condition that will be completely fine! That's all we've ever had and never had a pick of bother.
Quote from: twentythingamabobs on January 05, 2015, 10:58:12 AM
Hi pixiedust, Happy New Year :)
If she can get a letter from her doctor outlining her condition that will be completely fine! That's all we've ever had and never had a pick of bother.
That's fab! Thanks I'll be ther to make an appointment at the gps prior to our trip then Thankyou for that :) and happy new year to you too
We are getting annual passes to go this summer. Both myself and my daughter had long term heart conditions - last time we went a few years ago I took a drs letter and got a pass. The question really is that this time we are staying for two weeks nearby and want to do shorter days at disney to make it easier for us. Can you get an annual access pass or what length of time can be given?
Thank you!
Hi jodlebug! Are you getting your annual pass at the park from the annual pass office? If so, they will give you your access pass there (you will need yours and your daughter's doctor letters) and they will last the duration of your annual pass :)
Hello everyone, got yet another question. I hope we are not alone in our issue and someone can offer a suggestion!
We travel as a group of 4 (3 adults and a 14yr old lad who is disabled). 2 adults and the child have Dreams Annual Passes, the lad has an annual EAC as well. With the Dreams pass, the lad gets a free carer ticket. Each day we have to queue up at the disability office to get the carer ticket. As the window does not open until 0930, this makes us miss most, if not all, of EMH. Last summer, the CM at the disability window printed us a 3 day carer ticket which meant we could use EMH. However, that is the one and only time we have been allowed to do this as we do not stay at a Disneyland Hotel. I don't think its fair that we have to miss EMH every day - especially on our last day when we have to leave for the airport at 1130 so only get an hour and a half in the park whereas we could have been there a couple of hours earlier.
Any help or info for people at DLP to get in touch with would be greatly appreciated x
Quote from: twentythingamabobs on January 13, 2015, 10:02:53 AM
Hi jodlebug! Are you getting your annual pass at the park from the annual pass office? If so, they will give you your access pass there (you will need yours and your daughter's doctor letters) and they will last the duration of your annual pass :)
I have had to go back for a new pass every visit they never give me one for the duration of my annual pass.
Quote from: tinkswishes on January 28, 2015, 08:17:24 PM
Quote from: twentythingamabobs on January 13, 2015, 10:02:53 AM
Hi jodlebug! Are you getting your annual pass at the park from the annual pass office? If so, they will give you your access pass there (you will need yours and your daughter's doctor letters) and they will last the duration of your annual pass :)
I have had to go back for a new pass every visit they never give me one for the duration of my annual pass.
That's strange! We've got Dreams APs for the past 2 years and both times we got a year long green laminated EAC
Hi,
I'm going in October and was initially going to just buy 2 day - 2 park ticket on the gate due to being disabled and being able to have my carer get in free, from what I gather the on the gate price is current 139euros, however I've just noticed the Fantasy AP is not much more at 169 and was thinking by the time we factor in food and buying things I'd probably make back the extra 30euros with the discounts on those plus it would be we could also spend our 3rd day in the parks if we wanted. However I just wanted to confirm are AP holders entitled to get a free carer ticket? also I've read the regular tickets have 10% off for disabled people, is this also for annual passes?
TIA
A Dream AP is 209 € (or where are you going to buy it from?). You can also get someone with an AP to sponsor you and get a 10 % discount.
*edit* sorry, mis-read Fantasy AP :-[
We're going in the Easter hols, and it'll be the first time I've traveled since being ill (heart and lung disease). I'm in a wheelchair, so my husband is my carer. I've got a blue badge I can show and will get a Drs letter as well. My question is, I'm aware that Priority Pass holders can access the rides from the exits, the official guide says that I can be accompanied by a max of 4 helpers, so could that be my husband and the children (12 and 10) ?
Yes, they will put on your pass how many it can include, which is usually all members of your party, but only 1 for the parade areas, unless you get an especially nice cast member, having said that, it may be different with you being an adult, it's not as if you can leave your two kids outside the special area to stand by themselves - anyone else know about this?
Quote from: nathalie on February 07, 2015, 10:28:37 AM
A Dream AP is 209 € (or where are you going to buy it from?). You can also get someone with an AP to sponsor you and get a 10 % discount.
*edit* sorry, mis-read Fantasy AP :-[
I noticed after your post i accidentally put Dream but meant Fantasy. Are the AP's discounted though for disabled guests do you know?
Quote from: Bear84 on February 10, 2015, 12:27:50 AM
Quote from: nathalie on February 07, 2015, 10:28:37 AM
A Dream AP is 209 € (or where are you going to buy it from?). You can also get someone with an AP to sponsor you and get a 10 % discount.
*edit* sorry, mis-read Fantasy AP :-[
I noticed after your post i accidentally put Dream but meant Fantasy. Are the AP's discounted though for disabled guests do you know?
No it's only day tickets that you get the discount on, not AP
Hello Everyone!
I'm going to Disneyland in a little less than 3 weeks :D. I'm going in a wheelchair and I was wondering how I will see for every attraction where I need to go to enter. Are there any signs? Or is it always through the exit?
Thanks in advance!
It's always the exit.
With Phantom Manor, you will miss out the part in the elevator, the exit takes you straight to chariots.
Thanks for the fast response Nathalie! Glad to hear it's always the exit, makes it easier :)
Phantom manor will sadly be closed when we go.
Another question: I mostly read about city hall for getting the disability card. Does anyone have experience with Studio services? We're thinking about going into Studio's first and than do Disneyland.
We always go to studios first as we arrive on a Sunday and it's a little quieter than the main parc, studio services is the same as city hall. Never had a problem and do find it less busy than city hall ;)
Quote from: nathalie on February 22, 2015, 06:23:43 PM
It's always the exit.
With Phantom Manor, you will miss out the part in the elevator, the exit takes you straight to chariots.
Most of them are, not always.
Le Pays de Contes de Feés is special gate.
Space Mountain is special gate.
Buzz Lightyear's Laser Blast is special gate.
Blanche-Neige et les Sept Nains is special queue.
Les Voyages de Pinocchio is special queue.
RC Racer is special queue.
Ratatouille is Fastpass queue.
Quote from: littlebitofpixiedust on February 23, 2015, 08:26:43 AM
We always go to studios first as we arrive on a Sunday and it's a little quieter than the main parc, studio services is the same as city hall. Never had a problem and do find it less busy than city hall ;)
Thanks! A little quieter sounds great :)
Quote from: DLRPWonders on February 23, 2015, 08:38:37 AM
Most of them are, not always.
Le Pays de Contes de Feés is special gate.
Space Mountain is special gate.
Buzz Lightyear's Laser Blast is special gate.
Blanche-Neige et les Sept Nains is special queue.
Les Voyages de Pinocchio is special queue.
RC Racer is special queue.
Ratatouille is Fastpass queue.
Thanks for the info! Is it easy to see where those special queques are? Is there a wheelchair sign or something?
Sorry I have another question:
For Disney Dreams, where is the Disability area? And if you're only allowed to bring 1 person, is it possible for the third person to stand really near by? I'm going with 2 friends and it would be very sad if one of us must watch the show alone.
Pays de fees is basically the exit (or next to it).
Piniocchio and Peter Pan are next the exit. Snow White I don't know, I don't do that one.
With buzz, it actually is the exit, but you are not allowed to go through yourself, you have to wait for a CM to be standing there, which can take up a lot of time at some occasions. Last time waited for 15 minutes, and just left.
Ratatouille indeed FP, I forgot, only done this one once, but you must show the CM the green/orange card.
there's usually a wheelchair sign nearby with an arrow
For the special area's, they are roped off, so if you are in an area you can be next to the rope and the 3rd person can be next to you really, on the other side of the rope.
Thanks! This helps a lot! :)
Quote from: nathalie on February 23, 2015, 06:03:29 PM
For the special area's, they are roped off, so if you are in an area you can be next to the rope and the 3rd person can be next to you really, on the other side of the rope.
How much time in advance should we go to that area if we want to have place for the 3rd person next to the area?
We're going on a friday in march, when there's no vacation in France.
I can only talk out of my own experience, but when using it for Dreams, even then, an hour advance is no luxury if you wanna use the benches, or be in the "front row" (like, right in front of the castle).
But that's just my experience so far.
You can stand next to a rope, which is next to the street really, and the other person from your party can stand on the street on the other side of the rope.
Wow, that's really far in advance. I was thinking 30 to 45 minutes.
Is it also an hour in advance for the parade? Or is that different?
I'm usually not in the EAC spots for the parades, we usually sit down on the curb very early to have a nice spot, where I can film or take pictures very well. But yeah, an hour in advance during high peak seasons sometimes, just depends.
Last year during the Swing into Spring festival, the first show we saw, it was completely crowded in front of the stage.
The entire spot where people could stand was completely filled up.
The next day when we saw the show again, in front of the stage, there was like, 3-4 lines of people, the spot looked completely empty.
For the parades we have always found the eac bit benches gone early and I need a seat so we usually grab a bench up by Bella notre and small world as that's where it starts and so far have been maybe about 30mins before grab a pizza and a coffee and finish just in time for parade starting. Much less hassle.
I think we're going to grab an Ice cream or something and than go to the spot in the beginning of the parade :).
I'm going in a wheelchair, so I don't need a bench. Just a spot were people aren't standing up in front of me so I can see something :)
Hello, I hope someone can help me? I am off to DLRP on 23rd March this year for 7 days and will be travelling with my son who has aspergers. My question is whether the information I have is enough to get the easy access card. I have asked the Pead for a letter detailing my LBs difficulties, and although he said he would be happy to do this, he hasnt, and his PA has told me there is no way this will happen in time now.
I understand that letter have to be within the last 3 months, so within these dates I have:
1) a letter from the consultant stating that he has Aspergers and what medication he is on. It doesnt say anything at all about his difficulties nor how he will struggle in the crowds or queues!
2) A letter from DLA stating that LB recieves high rate care, low rate mobility.
Will this be enugh to secure and easy access pass? I dont want to waste time queuing at city hall and have to deal with the embarrasssment of being turned away, and even worse suffering the tantrums in the queus!!!
Thank you for any help you are able to give me!
As long as one of them is dated within the last 3 months this is fine, They will mark on the card that he has mental disabilities or the like, - all cards on this basis give the same access. if neither of your letters is dated within the last 3 months (as ours haven't been) I still took them and asked the doctor for a print out of his medical records which included his diagnosis (rather than paying £30+ for a doctors letter)
Thank you Polar Vixen, I was worried that I dont have anything that specifically states what his problems are, since he would appear to be completely fine to most people. I was thinking I would need something specifically stating that he has sensory problems making it difficult for him to be queuing for a long time in a loud or busy area, that kind of thing.
Going in a couple of weeks with a learning disabled young adult (it will be her 26th birthday whilst we are there) and wondering if anyone can give me advice about character intervention in the parks. She's not the greatest queuer and so certainly wouldn't manage queuing for hours for the princesses - even though she would love to meet them.
All advice welcome.
Friday's girl, from what I understand, you just need to go with her to the City Hall (I think that's right), take her DLA or PIP or what ever letter, or diagnosis letter and they will give her a card. With that you can enter rides through the exit and you can do the same at the Princess Pavillion! Apparently if you get the Cast members attention at character meet and greets and show your card, they will let a few people through and then let the character come to you. That is the gist of what I have read on this thread but everyone else Im sure will pitch in if Im wrong!
Hi there,
maybe I can give some additional information, having used an EAC or DPC for some years now.
If you do not have an annual pass you get the EAC/DPC at City Hall. Annual passholders need to get their card at the Bureau Passeport Annuel.
What happens at character intervention is dependent on the location and how busy it is. For instance, we had a meet with Rapunzel and Minnie where indeed we showed the card, and then only had to wait for a couple of minutes before it was our turn.
The "meet Mickey"-pavillion even has a special entrance (at the right side - you have to ring the bell) where a cast members comes and opens the door for you. Inside you wait for a couple of minutes and then it's your turn.
When it's busier there are several options. Last Christmas we got a card like a fastpass for the Mickey and Minnie-greet to come back three hours later. There were only a limited number of these cards and when they were all given out, people with EAC/DPC had to come back the next day or just wait their turn in the "regular" line. The same method was used for the Anna and Elsa-greet in the Princess Pavillion.
Lastly for Stars 'n' Cars: last summer there was a special section like the sections for the parade - you had to show your EAC/DPC to get into that section. In november and during Christmas and last february the section was gone: everyone just had to find a spot around the circle.
Soooooo, our paed has written us a letter stating that LB suffers with ASD SPD and anxieties and requesting any accomodations available as he is unable to wait in line or be around noisy crowds too much (wish us luck)! So I know he will get some kind of pass. We are going as a family of four with myself, hubby and LB and LG. Are we all covered by the pass, eg will we all get to queue at the rides together?
Thank you!
Hi Moonloo,
with a "permanent disability" you should get a Priority Disability Card (PDC), which is valid for up to four people for attractions. For the parade and Disney Dreams there might be fewer people allowed (there are two stamps on the card, one for attractions and one for parade/Dreams).
The CM might decide that for parade and Dreams your husband and one child (LG) could wait in the regular areas. I have been using/asking/getting EAC/DPC's for some years now and if there is one thing that I know for sure, it is that nothing is for sure with regards as to how CM's interpret letters regarding medical conditions.
I hope all goes well and you get a card that gives you the best Disney experience possible!
NCC1701Q that is really helpful thank you! Previously we have waited an hour for Dreams and it was manageable for us as long as we allowed LB to count in seconds until it started... Every time the announcement comes on that Dreams will begin in 1 hour and so on, he would start again "1 hour is 3600 seconds, 3600, 3599" etc etc quite loudly!!! Now I can tune that out frankly since it is constant at home, but there were more than a few huffs and puffs about it from the people around us!!! Im more than happy to do it again if it means we could be together and if the people around us dont like it they can move I guess!!!
We will have an amazing time regardless, it really is just about us spending a whole week away from school and work and all of that stuff... just to let the children feel what it's like to let everything go for a week and just have fun!!
Thank you for your help! (and if anyone hears the counting... come say hi!!!) :P
Thank you for the replies to my query - sorry about the delay in replying. When you spend all day on a computer it is sometimes hard to fire up the laptop when you get home in the evenings.
Only 9 days to departure, 7 days to the reveal - I can't wait.
I went to Disneyland this Friday in a wheelchair. I got the Disability Priority Card without any problem (I had a letter from my doctor and a disability certificate). All CM's were very kind and helpful! I had the most magical day!! I'm so thankful Disneyland makes these efforts for persons with disabilities.
Good to hear farailde, glad you had a magical day!
I've rad through all of this and haven't seen anyone mention deafness as a disability. My daughter has mild to moderate hearing loss and wears hearing aids in both ears. She doesn't need to queue jump as she's quite capable of waiting in line with everyone else. My worry is her being able to hear the parades/shows etc if standing in the middle of a crowd rather than being at the front where she can see. Hearing aids amplify every sound not just the sound she wants to hear, so if she's in the middle of a noisy chatty crowd, that noise will be very loud for her and drown out the music/sound of the parades and shows, unless they have hearing loop systems in place - doubtful,for the parades and dreams as its outside.
She's not registered disabled as she's not 'deaf enough' (what does that even mean?), and we're going in two weeks time so I doubt I'll get a Drs appointment in time now. I do have a letter from the school hearing team which details her hearing loss but not really the issues it causes. Would this suffice?
Like I say, she doesn't require an easy access pass for the rides, its really for the shows and parades.
Any help/advice/tips appreciated.
Hi essexmum,
Cast members have become increasingly strict as it comes to EAC/DPC. There are, according to all leaflets and the official website, two ways to get one:
- show a disabled parking pass or card (like the ones you put behind your windscreen when you park in a handicapped parking spot);
- a french or english letter, written and signed by your doctor in the last three months, stating the disability/handicap.
The CM then decides if and if so what kind of card you get. On the back of the PDC there are a number of icons stating the kind of disability. I just checked my copy and there is an icon for "déficience auditive", so they do issue them for deafness. Maybe you can write the letter and have the doctor just sign and stamp it?
I had the same problem last month when renewing my annual pass: since I did not roll into the Bureau Passeport Annuel in a wheelchair (with a bit of morfine and not having to stand for a couple of minutes at a time I can still manage without one) I had to sit there for over an hour while the CM discussed my letter. She literally told me "I just don't understand why you are not in a wheelchair - then I would have given you the card right away".
I hope you can get the letter and then get a card so your daughter can enjoy DLP as much as possible!
Not to be rude, but most CM's there are a bit blunt. They (like many people) don't understand even half of the dissabilities a person can have, so it's hard leaving "your life" in their hands while they know nothing about it.
I've gotten the orange card about 9 times now in the past 2 years without any problems, 3 days ago they suddenly made a huge deal out of it, that next time I wasn't going to get it anymore (so then why did they gave it to me now? If the policy had changed, don't stretch the rules then, and just don't give it to me in the first place).
I explained that on my last 2 trips I ended up in the first aid with panic attacks, and if it weren't for the card, I couldn't proove something was actually wrong with me.
The CM then suddenly changed his story to "oh, you might get the green card then next time you visit".
I told him, I don't need a green one, I know those are for people in wheelchairs and severe illness-issues.
But, what is it then? First you tell me it's the last time I'm going to get one, and then suddenly I get a green one next time I visit?
Oh Nathalie that isn't very nice for you! I hope that next time you are lucky and get somnebody a little more understanding! I am quite nervous about it, we will be there next week and I just hope they dont go asking too much, it's all written in the letter from the paediatrician and I'dd hate to have to stand next to My LB and list all of the problems he has, we would rather focus on all of the brilliant things he CAN do!
Quote from: twentythingamabobs on January 21, 2015, 11:16:56 AM
Hello everyone, got yet another question. I hope we are not alone in our issue and someone can offer a suggestion!
We travel as a group of 4 (3 adults and a 14yr old lad who is disabled). 2 adults and the child have Dreams Annual Passes, the lad has an annual EAC as well. With the Dreams pass, the lad gets a free carer ticket. Each day we have to queue up at the disability office to get the carer ticket. As the window does not open until 0930, this makes us miss most, if not all, of EMH. Last summer, the CM at the disability window printed us a 3 day carer ticket which meant we could use EMH. However, that is the one and only time we have been allowed to do this as we do not stay at a Disneyland Hotel. I don't think its fair that we have to miss EMH every day - especially on our last day when we have to leave for the airport at 1130 so only get an hour and a half in the park whereas we could have been there a couple of hours earlier.
Any help or info for people at DLP to get in touch with would be greatly appreciated x
Just re-submitting this in the hope someone can help or give me an email address/phone number to query this. Thanks lovlies :) xx
Quote from: twentythingamabobs on March 18, 2015, 10:54:54 AM
Quote from: twentythingamabobs on January 21, 2015, 11:16:56 AM
Hello everyone, got yet another question. I hope we are not alone in our issue and someone can offer a suggestion!
We travel as a group of 4 (3 adults and a 14yr old lad who is disabled). 2 adults and the child have Dreams Annual Passes, the lad has an annual EAC as well. With the Dreams pass, the lad gets a free carer ticket. Each day we have to queue up at the disability office to get the carer ticket. As the window does not open until 0930, this makes us miss most, if not all, of EMH. Last summer, the CM at the disability window printed us a 3 day carer ticket which meant we could use EMH. However, that is the one and only time we have been allowed to do this as we do not stay at a Disneyland Hotel. I don't think its fair that we have to miss EMH every day - especially on our last day when we have to leave for the airport at 1130 so only get an hour and a half in the park whereas we could have been there a couple of hours earlier.
Any help or info for people at DLP to get in touch with would be greatly appreciated x
Just re-submitting this in the hope someone can help or give me an email address/phone number to query this. Thanks lovlies :) xx
Try to contact them here:
https://my-disneyland.disneylandparis.co.uk/contact-us.html
Thank you norhel, I have sent the form off now! Hope we can get this sorted as I dont think we should be penalised just because we choose not to stay at a DL hotel.
Can I ask my sister is registered blind although she can see a bit obviously queuing isn't a problem although she needs to have access to toilet due to a medical condition. Anyway is there anywhere special she can see shows/parades does she need a pass for this?
Hello Cathryn,
if your sister has a medical statement (in french or english, signed and stamped by her doctor in the last three months) or an official card (I'm not sure if those exist at all so apologies if not) stating she is officially blind she can get a Disability Priority Card. This gives access to specially appointed areas for watching the parades and Disney Dreams.
You get them from City Hall (if you have regular tickets) or Bureau Passeport Annuel (if you have a yearpass).
There are toilets for people with disabilities at (almost) every toiletlocation. No special card or key is required for those.
Quote from: norhel on March 18, 2015, 12:56:39 PM
Quote from: twentythingamabobs on March 18, 2015, 10:54:54 AM
Quote from: twentythingamabobs on January 21, 2015, 11:16:56 AM
Hello everyone, got yet another question. I hope we are not alone in our issue and someone can offer a suggestion!
We travel as a group of 4 (3 adults and a 14yr old lad who is disabled). 2 adults and the child have Dreams Annual Passes, the lad has an annual EAC as well. With the Dreams pass, the lad gets a free carer ticket. Each day we have to queue up at the disability office to get the carer ticket. As the window does not open until 0930, this makes us miss most, if not all, of EMH. Last summer, the CM at the disability window printed us a 3 day carer ticket which meant we could use EMH. However, that is the one and only time we have been allowed to do this as we do not stay at a Disneyland Hotel. I don't think its fair that we have to miss EMH every day - especially on our last day when we have to leave for the airport at 1130 so only get an hour and a half in the park whereas we could have been there a couple of hours earlier.
Any help or info for people at DLP to get in touch with would be greatly appreciated x
Just re-submitting this in the hope someone can help or give me an email address/phone number to query this. Thanks lovlies :) xx
Try to contact them here:
https://my-disneyland.disneylandparis.co.uk/contact-us.html
I've had a response from the above contact form - they said they cannot help me and I just have to go the Disability Guest Window at DLP. Oh joy!!
Just back from a most wonderful trip with my learning disabled young friend who had her 26th birthday whilst there. She was made to feel very, very special all week (of course this may have help by the fact she told everyone she saw that it was her birthday!)
Anyway, just a few hints if you are going shortly that might help.
1. Make sure your letter from GP, if taking one, clearly states full diagnosis. It seems to depend on cast member in City Hall, but they can be a bit picky if not enough details. I had to stand my ground to get a full green pass instead of orange one. If only her disability was a temporary one...
2. They are currently giving reservation tickets for the Princess Pavilion and form what I can see there are only approximately 25-30 tickets for disabled visitors. You have to queue pretty early for tickets that are distributed at 10.30am in a separate queue from the general reservation line. Trying to make sure that no one pushed in front of me whilst keeping an eye on friend, who has a tendency to wander off when something catches her eye, was a bit of a nuisance but we got that last reservation for a princess (Snow White) on her birthday so all was well.
3. At some of the rides, and Meet & Greets, return passes are being handed out. I didn't have any problems asking for a later time for the Thumper and Miss Bunny M&G when the one I was offered clashed with our Minnie one.
4. There was no disabled area for Stars and Cars on Wednesday or Friday (although I understand there was definitely one on Tuesday). On Friday this led to a rather pushy Spanish mother shove a very tiny tot onto the ground next to me just to get her own daughter to the front. In the process she knocked my walking stick so I lost my balance but luckily the chap next to me stopped me from falling. Even with the tot crying and people making sure I was OK she tried to pretend it had nothing to do with her. Luckily there were a group of several British/Irish families who had all been waiting & chatting together at the rope line for a while, so she was 'politely' made to move.
4. Although officially only one 'helper' is allowed into the Dreams and Parade reserved areas, if other family members wait just outside they will be brought into the reserved area if it isn't full just before the parade/Dreams.
Hope this has been useful and I'll pop back with anything else I remember.
About the Stars and Cars thing, when I was there 2 weeks ago, there actually was an area, but no dissabled person using it (my friend was standing front row, so I just joined behind her as there was still room enough, so I didn't need the special area), by the time the characters came, still no one was there, and they removed the roped that ropes of the special area. So could be they do it sometimes for that reason?
It's hard to let them decide what is wrong with you, even though you have doctor's papers, because, are they doctors? I don't think so.
I'm denied a green card every single time, because my dissability is only temporary, but it hasn't changed in the past 3 years.
I'm not even getting the orange one for the period of my Dream, because of that reason.
I spoke to a cast member about no disabled area for Stars and Cars and was told they had insufficient cast members to man the area. Because we had been disappointed on the Wednesday we made sure we were there well before 12 noon on Friday. The same cast member came and apologised for the lack of dedicated area on the Friday - just one of those things.
With regard to the green card, her chromosomal syndrome (similar to Down's) was noted but because it is fairly rare I think the cast member didn't understand it's significance. I actually google in French on my phone for her to understand! I'm not complaining, just wanted others to be aware that of they don't have a more common disability that more than a generic letter is needed.
I am grateful for all the preferential treatment she got the rest of the time we were there and know that others don't get access cards they deserve - as one who has a 'temporary' condition of over five years standing (hence my walking stick) I know how long those queues are.
Hi getting a bit confused reading all of this. My lg has no formal diagnosis she is classed as having globel developmental delay pead say she is on average the age of. 3-4 year old she is 8 but she also has problems with her mobility we are bringing her maclaren major buggy officially a wheel chair but looks like a buggy. Anyway just wondering what exactly I need to bring with me as her doc can't obviously put a diagnosis as she does not have one. We have a blue parking badge.
Sorry if I have waffled on
Apologies if my hasty post confused things, Siobhan. If your special one has a disabled car badge this should be sufficient for you to get a green access card without a problem. It's only a doctor's letter that may need to be more specific.
I actually emailed Disney to ask advice about what the letter should contain if we were to return in the future and the reply stated that if the diagnosis is not common terminology, it would help if the doctor's letter stated the condition was permanent and what limitations it may present on the person, by which I assume if the person can't stand for long periods, has sight problems, have a problem with comprehending the need to queue, etc.
Hi all!
2 questions...
After all our many, many visits and my son becoming heavier ect I often wonder if Disney will be all it means to us now in the future (if that makes sense lol!) I worry my son won't access some attractions in the future? I transfer him from wheelchair to ride now he's 6 but is totally reliant in wheelchair, he can't walk or stand. I'm aware some rides are wheelchair accessible, small world/buzz lazer blast and magic carpets surprisingly! But not sure if there are others for now, normally lift him on but being a single mum I'm doing all the lifting and is not easy. It would break my heart if later on he'd miss his favourite attractions because of his disability! Chessington they have stopped him going on the bubble network ride :(
In two weeks we are of yay! HNY 4nights very excited. Of course will have my sons access pass for smaller rides ect, but my friend is bringing her aunt who has global delay and learning problems. Physically fine but needs support for example she lives in assisted livings accommodation ect. She asked doc for letter outling her disability but it just says a learning disability and they can contact the surgery for any more info oh and she must be with companions/carers at all times. She does recieve DLA and is taking along other paperwork with more detail about her disabilities but seriously her doctor was paid to do this letter and I don't even know if its enough? She doesn't have blue badge she can't drive. She has never been DLP and is so excited bless her! She loves theme parks we took her to chessington last year she loved the rides and she's got her heart set in going on tower of terror!
After some advice - we're going to DLP for the first time on a family break next week. My wife has had a knee replacement and has arthritis and struggles to walk far or stand for long periods. She does have a blue badge, a letter (not in the last 3 months) stating her condition, which won't get any better. Would these be accepted? What do the access passes allow you to do? We went to Alton towers earlier this year and they pretty much let our group on the rides with a maximum of 5 minutes of queuing, is it similar to this, or do the rest of the group have to queue?
Any help appreciated!
The letter must not be older then 3 months (from what I understand from your post, it is?)
Depends on what color card you get.
If it's the green one, they mostly hand out time slots I've noticed.
If it's the orange one, you are allowed almost immidiatly on the ride through the exit. (and only 1 extra person can accompany her)
I don't know if it's because ours is an AP disability pass but ours is green and we enter via the exits for each ride. There are 4 of us and we are always allowed on together. Only 1 other person is allowed in the disabled area for Dreams/Parades but if you get a nice CM they let you stay together :)
we always get a green pass for our son which allows our whole family to ride together. It always seems strange to me that a letter has to be dated within three months if it's a long term or life long disability, but that's what the guidelines say. All we've done is ask our doctor for a print off of our sons medical records which is then dated and includes any long standing issues. (it says us having to pay for an official letter. Unless you have anyone involved in your daughters care - speech therapist/paediatrician etc who would be willing to write you a letter?
As far as I know it's like this:
- the red cards are Easy Access Cards and are meant for temporary illnesses or pregnancies. They allow only one "helper" and are not valid for the specially designated spaces at parades but are valid for the designated area at Disney Dreams!
- the green cards are Disability Priority Cards and are meant for permanent disabilities. They allow up to a maximum of 4 "helpers" for attractions and one "helper" at parades or Disney Dreams! (sometimes CMs let the other members of the group wait at the entrance of the special area and if it's not busy, they can also get in just a few minutes before the parade or show starts.
At attractions they all work the same: you enter via the exit and when the CM tells you to get in the attraction, you get in. The only attractions where you have to wait before even entering are Buzz Lightyear and Star Tours. At Buzz a CM comes around every 5 or 10 minutes and "picks up" a couple or EAC/DPC-holders and at Star Tours you have to wait for a CM to walk with you. Sometimes you have to wait five minutes, sometimes (e.g. at Studio Tram Tours) there are limited seats for people with EAC/DPC.
At meet-and-greets/photo-ops you usually get a little piece of paper with a return time. There are limited time-slots available (like with Thumper and Miss Bunny there were only five of these slots available in the afternoon session). But when it's not that busy or there are no time-slots taken, you sometimes get a slot that's only three minutes later (like our family did in May - we asked for a time-slot for a photo-op with Woody at 10:57am and got the 11:00am-slot. That was a pleasant surprise!)
A lot of the EAC/DPC-"experience" depends on the CM. Some are more willing to accomodate you than others. But mostly they are very friendly and helpful. At Phanton Manor for instance the CM always asks whether he/she has to slow down or even stop the Doom Buggies.
Quote from: NCC1701Q on May 20, 2015, 12:14:11 PM
- the red cards are Easy Access Cards and are meant for temporary illnesses or pregnancies. They allow only one "helper" and are not valid for the specially designated spaces at parades but are valid for the designated area at Disney Dreams!
When we were there in April, my friend got a pregnancy pass and was not allowed in the designated area for Dreams :( We had got the pass specifically so we would ensure we could all go in the area together in case we got a CM who would not allow the 4 of us in on my brother's green pass. Turned out to be a waste of time.We had an almost militant CM - he sat on his knees with his torch on the entire time scanning the people around the rope watching for people coming anywhere near it.
Hi twentythingamabobs,
there seems to be a lot of confusement about the EAC/DPC with regards to parades and Disney Dreams! Also GETTING an EAC/DPC can be quite an ordeal as the CM's at the BPA often interpret rules and GP's letters differently. With the exact same letter from my GP I have received EAC's without any questions, EAC's with a lot of questions and "yes, but......" and DPC's without any question.
Too bad you were not allowed into the area for Disney Dreams! We have been told the EAC's are not valid for parades since the 1st of February this year but are valid for Disney Dreams! Whether the CM telling us this, or the CM-military you met is/was right - I'm not sure.
Yeah I think a lot of it just comes down to the CM who you talk to. We haven't had bother in the past getting in the Dreams area with 4 of us but for parades there was only 1 allowed in, and even though the area only had about 12 people in it I still was not allowed in when the parade began. This was just for 1 extra person so I had to watch the parade on my own :(
I would still try to get into Dreams with the EAC, you might get a lovely CM especially if the area is quite empty.
It's been longer then February this year that an orange card is not allowed in the special area's.
I've been June 2014 and it was still fine. Halloween 2014 I got denied acces to the area for the parade (the one across from city hall, same one I was in June 2014). Later that evening on Halloween I was allowed in the Dreams area. Good thing I was, as I got a severe panic attack, and the CM noticed me having trouble and saw me panicking and helped me out of there.
Pretty sure if I was just in the crowd everyone would be minding their own business.
Hello everyone, I'm going to disneyland paris in august with my 6 year old son and my mum, my mum is 60 and had rheumatoid arthritis and has had a hip replacement she finds it hard to stand for long periods and walking distances etc, if she gets a letter would she be able to get a disability pass?? Thanks
Hi, yes that shouldn't be a problem. Aslong as its dated within 2 months I think it is it should be fine just take the letter to city hall/studio services upon arrival to the parks. Blue badge is also sufficient (my son has one) but a friend that has global delay and learning disabilities took a letter for her GP and it was fine.
Just bare in mind some disabilities and conditions limit certain attractions my friend wasn't allowed on the parachute ride with hers but she wasn't to upset about it. But with arthritis I can't see much your mum wouldn't be allowed on. Have fun! :)
thanks for all the advice from my question a couple of weeks ago. we had a great 5 days at DLP. we took a letter from my wifes dr and her blue mobility badge and the CM said he didn't need the letter just the blue badge. we were give a green access card which was great and allowed us to go through the exits on most attractions and the longest we had to queue was probably 15 mins!
thanks again.
Glad you had a wonderful trip :)
Hello!
I am coming to DLP in a few weeks from California. At the parks here I just need to explain my concerns to the Cast members and they will give me the DAS card. This is where I get a time to return to the ride versus waiting in the normal line - which depending on the day it can be impossible for me to do.
Can you explain to me what I would need from my doctor in order to get a similar type card? I am not sure I understand the difference between the two cards.
In the US we don't have disability cards.
Thank you for your assistance.
Rules are different in Europe from the US when it comes to that.
There's a law in the US that prevents people from asking this, but that's not the case over here.
You need a doctor's note saying what is wrong, if it can cause anything and if there is something you can't do.
The note cannot be older then 3 months, prior to your visit.
Depending on what your dissability is you get a green card or an orange card.
I think the green one can be compared with the DAS card.
From what I've read from people, I hear that with the green card you get a return time easier then when you get the orange card which 9 out of 10 leads you straight into the ride (depending on how busy it is).
Hi Nathalie and Girl Scout Mom,
I have (unfortunately) been using both cards for the last four years.
The Easy Access Card (EAC, orange) is for temporary illnesses (like a broken leg, or a pregnancy (not quite an illness though :) ). The Disability Priority Card (DPC, green) is for permanent disorders like blindness, deafness, autism, missing limbs etc.
I have always used both the EAC and now the DPC in the same manner: enter through the exit, show the card, wait, do the attraction. The wait time is dependent on how busy it is and what attraction it is. There is only one attraction where I ever have been asked to come back later: Studio Tram Tours. Each Tram has room for a maximum of eight EAC/DPC-holders, that is why there is sometimes a "wait".
Return times are also given at some meet-and-greet/photo-ops, but not at any other attractions, as far as I have experienced (which was also mid-summer, and in the week of Christmas - so busy periods!).
Hi,
I'm taking my friend who is wheelchair bound to DLRP but we are not sure where to stay. Has anyone wheelchair bound stayed in one of the partner hotels before? If so, was it easy to navigate the shuttle bus etc.. with the wheelchair.
Thanks for the help :)
Quote from: NCC1701Q on June 02, 2015, 01:07:43 PM
Hi Nathalie and Girl Scout Mom,
I have (unfortunately) been using both cards for the last four years.
The Easy Access Card (EAC, orange) is for temporary illnesses (like a broken leg, or a pregnancy (not quite an illness though :) ). The Disability Priority Card (DPC, green) is for permanent disorders like blindness, deafness, autism, missing limbs etc.
I have always used both the EAC and now the DPC in the same manner: enter through the exit, show the card, wait, do the attraction. The wait time is dependent on how busy it is and what attraction it is. There is only one attraction where I ever have been asked to come back later: Studio Tram Tours. Each Tram has room for a maximum of eight EAC/DPC-holders, that is why there is sometimes a "wait".
Return times are also given at some meet-and-greet/photo-ops, but not at any other attractions, as far as I have experienced (which was also mid-summer, and in the week of Christmas - so busy periods!).
Thank you for the information.
Quote from: chicks99 on June 03, 2015, 12:21:40 PM
Hi,
I'm taking my friend who is wheelchair bound to DLRP but we are not sure where to stay. Has anyone wheelchair bound stayed in one of the partner hotels before? If so, was it easy to navigate the shuttle bus etc.. with the wheelchair.
Thanks for the help :)
Hi, my son is in a wheelchair and with regards to the shuttle buses and being in a wheelchair it is not easy. We used the shuttle bus twice in all once the driver lowerd the bus they do have a ramp but the other did not and we had to lift my son on.
If budget allows you I would consider one of the Disney in-site hotels? You can walk to all of them and it takes the hassle of trying to board a shuttle bus out from your trip. Which in my opinion is worth the extra, the Santa fe were excellent with regards to the accessible room we booked it was close to reception and had a wet room with a connecting door with a bath. So my son used wet room I used the bath :) you have to mention you want this when booking though as there are a limited number.
Enjoy your trip!
Quote from: littlebitofpixiedust on June 03, 2015, 11:15:49 PM
Quote from: chicks99 on June 03, 2015, 12:21:40 PM
Hi,
I'm taking my friend who is wheelchair bound to DLRP but we are not sure where to stay. Has anyone wheelchair bound stayed in one of the partner hotels before? If so, was it easy to navigate the shuttle bus etc.. with the wheelchair.
Thanks for the help :)
Hi, my son is in a wheelchair and with regards to the shuttle buses and being in a wheelchair it is not easy. We used the shuttle bus twice in all once the driver lowerd the bus they do have a ramp but the other did not and we had to lift my son on.
If budget allows you I would consider one of the Disney in-site hotels? You can walk to all of them and it takes the hassle of trying to board a shuttle bus out from your trip. Which in my opinion is worth the extra, the Santa fe were excellent with regards to the accessible room we booked it was close to reception and had a wet room with a connecting door with a bath. So my son used wet room I used the bath :) you have to mention you want this when booking though as there are a limited number.
Enjoy your trip!
Thank you ever so much for your reply. I think we will stay on site rather than off, it seems a lot easier.
:)
It is sooo easy with a wheelchair if you stay onsite
We like the sequoia because if you are in a group of four or more and need the adapted bathroom you get an interconnecting room which is fantastic! also if you are on level 1 (which we always have been) if you go out the same level exit, you can go back in at the same level as the restaurant without needing to use the lifts, which is actually pretty cool. And they give you an easy access card for breakfast which means you don't have to pick breakfast times beforehand
Newport bay is not good with wheelchairs because of the stupid single lift down to the park exit and restaurant level. There is no work around like the sequoia and when it is busy the lift is chocca
How have people found character meets and restaurant dining with a wheelchair? My friend has opted to hire an electric chair for the trip which we feel will be easier than a manual.
Thanks!
how is the Princess Pavillion ticketing worked with access passes? We last came in 2014 and had the green card for daughter's mobility. We queued at the exit and went it - is it different now there are tickets for the main queue?
Quote from: chicks99 on August 02, 2015, 10:47:27 AM
How have people found character meets and restaurant dining with a wheelchair? My friend has opted to hire an electric chair for the trip which we feel will be easier than a manual.
Thanks!
My sons a wheelchair user and we've ever had an issue I'd just recommend you Pre-book your character meal and when you do tell them you require ground floor for dining (inventions has a stepped dining area) and you have a wheelchair user accompanying you. We've never had an issue either at cafe mickey or inventions. The characters interact as they normally do ;D
Most places will not be a problem the only reastaurant that was was lucky nugget as they wouldn't allow my son and his friend together as they're both wheelchair users! Thought it was silly but it's the layout so we opted to eat elsewhere.
We've ate at bistro chez remy,plaza gardens, cafe mickey, inventions, Walts, planet Hollywood, rainforest cafe and king Ludwigs (last but not least it sour fav!) enjoy :)
How does the access card work? My wife is in a wheelchair and will need me to assist her from her chair and onto attractions. I assume they'll allow our toddlers on with us and won't make them queue alone. ;D
Just got back from Disney! My friend is disabled and there were a few problems but nothing major!
There are two types of disabled card I believe. We had the green option. It was very simple to get, we popped along to the city hall, they asked a few questions and requested proof and then it was done.
They ask you about your requirements so they can decide what rides are good for you and which rides are bad. My friend wasn't allowed on Peter pans flight as she didn't meet certain requirements.
Mrleebob - our cars allowed us 4 people.
They allow the disabled visitor plus 4 as maximum so no your little ones will always be with you, take blue badge or doctors letter recent though with details of the disability. As far as I'm aware green card is a permant disability orange is temporary and allows less companions.
Yes the orange pass only allows one companion. Having said that I was allowed my husband and my son (6) on both occasions I had one, but both times was told it was an exception. They wrote it on the pass.
Quote from: littlebitofpixiedust on September 03, 2015, 11:36:20 PM
They allow the disabled visitor plus 4 as maximum so no your little ones will always be with you, take blue badge or doctors letter recent though with details of the disability. As far as I'm aware green card is a permant disability orange is temporary and allows less companions.
Thanks Pixiedust!
We'll have my wife's blue badge so that shouldn't be an issue. I wonder if you have the move the car from a blue badge space if you have the blue badge with you instead of in the car...
Can you put the bagde back after you are given the card?
'Cause if you are parked there, and they don't see the blue badge, that might be an issue.
That's what I was thinking. It may be a case of moving the car to a regular space outside the hotel, getting the pass and then moving the car back when we return.
Quote from: mrleebob on September 06, 2015, 09:15:39 AM
Quote from: littlebitofpixiedust on September 03, 2015, 11:36:20 PM
They allow the disabled visitor plus 4 as maximum so no your little ones will always be with you, take blue badge or doctors letter recent though with details of the disability. As far as I'm aware green card is a permant disability orange is temporary and allows less companions.
Thanks Pixiedust!
We'll have my wife's blue badge so that shouldn't be an issue. I wonder if you have the move the car from a blue badge space if you have the blue badge with you instead of in the car...
We never have drove so that I'm unsure I would take the badge first and go back or you can call disneyland Paris themselves and ask? I know at chessington in the UK they ask me to photograph both sides of the badge on my phone and I leave it in the car but I don't know if that'd be the case at DLP!?
But as I said previously a recent doctors letter with details of disability is proof enough. We use the blue badge as we don't drive there we Eurostar but a friend of mine doesn't own a badge as she don't drive and she took a letter dated within 2months with her disabilities and they were fine :) you've always got the badge aswell in your case so I wouldn't worry.
Can anyone confirm that I'm entitled to a carer ticket for free with any annual pass and it doesn't have to be a disabled AP? (i wasn't aware they even existed) if I do need disabled one, can I change/upgrade mine when I get there?
I am going to Disney in October. I wondered if anybody had any advice on the practicalities of mobility scooters in the park and also if anybody knew where i could hire one. thanks
Quote from: Bear84 on September 07, 2015, 12:08:07 AM
Can anyone confirm that I'm entitled to a carer ticket for free with any annual pass and it doesn't have to be a disabled AP? (i wasn't aware they even existed) if I do need disabled one, can I change/upgrade mine when I get there?
Needs to be a disabled one. You can get it amended at the Bureau Passeport Annuel, although your carer will need to pay for a ticket if you need him/her to come with you to the BPA and that won't be able to be refunded.
Quote from: froxy369 on September 07, 2015, 01:13:13 AM
I am going to Disney in October. I wondered if anybody had any advice on the practicalities of mobility scooters in the park and also if anybody knew where i could hire one. thanks
They are no more or less practical than manual wheelchairs, I suppose, though more at risk of getting stolen.
The park does not hire them out, though – only manual wheelchairs and buggies/strollers.
Quote from: froxy369 on September 07, 2015, 01:13:13 AM
I am going to Disney in October. I wondered if anybody had any advice on the practicalities of mobility scooters in the park and also if anybody knew where i could hire one. thanks
My friend hired an electric scooter from a French company and the whilst it worked, it was great! I had to push her around the park in her manual scooter and I found it very very hard. Both wheelchairs were easy to manoeuvre but it was the strain of pushing it for so long/mixed with the heat that caused the problems x
Quote from: stifle on September 07, 2015, 09:21:44 AM
Quote from: Bear84 on September 07, 2015, 12:08:07 AM
Can anyone confirm that I'm entitled to a carer ticket for free with any annual pass and it doesn't have to be a disabled AP? (i wasn't aware they even existed) if I do need disabled one, can I change/upgrade mine when I get there?
Needs to be a disabled one. You can get it amended at the Bureau Passeport Annuel, although your carer will need to pay for a ticket if you need him/her to come with you to the BPA and that won't be able to be refunded.
Hello! This was not the case for me, not sure if it was an exception? They gave me a free
Career ticket and was allowed in whilst my friend exchanged her ticket for a DAP. I think it l depends on the person who serves you at the desk :)
Fair enough – only commenting on my friend's experience so it probably does come down to cast member's discretion.
Quote from: stifle on September 07, 2015, 09:21:44 AM
Quote from: Bear84 on September 07, 2015, 12:08:07 AM
Can anyone confirm that I'm entitled to a carer ticket for free with any annual pass and it doesn't have to be a disabled AP? (i wasn't aware they even existed) if I do need disabled one, can I change/upgrade mine when I get there?
Needs to be a disabled one. You can get it amended at the Bureau Passeport Annuel, although your carer will need to pay for a ticket if you need him/her to come with you to the BPA and that won't be able to be refunded.
Thank you, will be no problem me popping in alone to do that and then going back out for her, glad to know I can get it amended though
Hi everyone!
Last time I went, Phantom Manor was closed, so I'm really curious to go on this ride this time. I'm in a wheelchair, but I can stand up if necessary.
Can I access this attraction? How does it work? Do I miss a lot?
Quote from: Farailde on September 27, 2015, 02:06:57 PM
Hi everyone!
Last time I went, Phantom Manor was closed, so I'm really curious to go on this ride this time. I'm in a wheelchair, but I can stand up if necessary.
Can I access this attraction? How does it work? Do I miss a lot?
Most likely, you'll enter the attraction through the exit, this way you miss the entire queue.
Which for Phantom Manor is quite a cool little experience.
Hi Farailde, you do enter via the exit which is to the right of the main entrance and unfortunately you do miss out the entire queue. There is an alternative access door which lets you enter directly into the stretching room but unfortunately this is up quite a few stairs.
Thanks for your fast responses!
I can do stairs if it is really necessary, but it's gonna be an exhausting day without stairs, so I rather don't do stairs (except if we would have to evacuate :P)
Do you find the attraction still worth a try if you go in through the exit?
Quote from: Farailde on September 27, 2015, 02:46:27 PM
Thanks for your fast responses!
I can do stairs if it is really necessary, but it's gonna be an exhausting day without stairs, so I rather don't do stairs (except if we would have to evacuate :P)
Do you find the attraction still worth a try if you go in through the exit?
The majority of the experience is the ride itself, the initial experience of the queue helps set the mood, but I wouldn't call it essential. :) You should still have a fun time, even if you missed that.
Quote from: DisneyRon on September 27, 2015, 03:37:12 PM
Quote from: Farailde on September 27, 2015, 02:46:27 PM
Thanks for your fast responses!
I can do stairs if it is really necessary, but it's gonna be an exhausting day without stairs, so I rather don't do stairs (except if we would have to evacuate :P)
Do you find the attraction still worth a try if you go in through the exit?
The majority of the experience is the ride itself, the initial experience of the queue helps set the mood, but I wouldn't call it essential. :) You should still have a fun time, even if you missed that.
Okay thanks! :D
Oh yeah, definitely still do the ride! DisneyRon is right, it's more of a mood setter but attraction is still fab without it.
Quote from: twentythingamabobs on September 27, 2015, 04:09:02 PM
Oh yeah, definitely still do the ride! DisneyRon is right, it's more of a mood setter but attraction is still fab without it.
;D
Depends, if you are able to walk/stand for a short period of time you are able to take the first disabled entrance, and you get to go straight into the "elevator".
If you can't, like people have said, go to the exit, and you can go into a chariot straight away, so you do miss the elevator sequence.
Hi, thinking of applying for easy access pass as my son recentlynhad a severe broken leg and still going through physio and all the walking and standing will be difficult.over the 4 days.
Question is hoe would this work fir rest of group as be 6 of us, parents and 4 children all his brother and sisters are under 9. Would me or my wife be able to go on within and rest of group queue in normal line? Read somewhere they will allow hos brother and sisters to join him? So then it would just be me or my wife that misses out? Thanks in advance
I believe they'll let you setup over: is for can go with him but he can use his pass a second time and the other family member can go with him.... I think
Quote from: Askew80 on October 18, 2015, 08:37:07 AM
Hi, thinking of applying for easy access pass as my son recentlynhad a severe broken leg and still going through physio and all the walking and standing will be difficult.over the 4 days.
Question is hoe would this work fir rest of group as be 6 of us, parents and 4 children all his brother and sisters are under 9. Would me or my wife be able to go on within and rest of group queue in normal line? Read somewhere they will allow hos brother and sisters to join him? So then it would just be me or my wife that misses out? Thanks in advance
With a lifelong disability you get a green card allowing that person plus 4 companions as a maximum, my son has cerebal palsy we visit in large groups too but we take turns as they don't allow mre than 4 companions. Some temporary disability still get a card used to be orange years ago allowing that person plus 1/2 companions, take a GP letter as they always ask for proof even If obvious what is wrong. But it will help your son out a lot hope all goes well :D
The temporary dissability card is still orange to this day.
And allows you 1 carer and 99 % also *not* useable for special parade/dreams spots (depends on the CM garding the spot though).
I have to say that the Disabled pass rules are a complete joke - we decided we wouldn't bother after speaking to an English family that had the most horrendous time getting a pass (it took them 2 hours - despite the fact the lady was paralysed waist down!) we then saw a group of 8 french teenagers using a pass when only one had a broken leg. DLP need to seriously get there act together.
I only get an orange pass "temporary", yet, I have already about 15 orange passes from the past 3 years lying around, as they refuse to give me one for the entire period of my Dreams AP.
If my dissability is temporary, then why 3 years later I still request one? :/
So yeah ... all depends on who helps you also I think.
we've always found the pass to be fantastic, and never a problem getting one but always gp woth a doctors letter, a diagnosis letter and a dla letter. They are careful about checking throught all documents, but never a problem. They did restrict us from having more than 1 per disabled in parade spots, so my hubby had to stay outside and while it obviously would have been nice for us to stay together, I could happily respect this as the CM was being strict and keeping non-disabled out who kept trying to sneak in.
Quote from: rebecca20 on October 18, 2015, 01:36:22 PM
I have to say that the Disabled pass rules are a complete joke - we decided we wouldn't bother after speaking to an English family that had the most horrendous time getting a pass (it took them 2 hours - despite the fact the lady was paralysed waist down!) we then saw a group of 8 french teenagers using a pass when only one had a broken leg. DLP need to seriously get there act together.
Hmmm? That's not very Disney, Disney? I must admit they do seem to let "French" have more companions or socit would seem. When we waited for ratatouille for 30mins (longer than what the normal que was) when there was a group of 10 yes 10 Infront I questioned this. I mean not one of them required the use of the disabled car, in the end they got them to go in a regular car like the elderly couple that were Infront of us aswell. I couldn't understand it at all I asked to take my son on a regular car but told no because they need wheelchair user on that certain one for health and safety Incase of evacuation. Which I understand, people can still use the fast pass line with a disabled pass but why they were adamant to wait longer and go on the disabled one is beyond me? ::) we only rode ratatouille twice because of this, this was my sons 2nd turrn. It's a shame it's his favourite ride! But they seriously need to sort this. Situation, my son has autism aswell and half an hour is way too long especially when the que was saying 10min this particular morning.
Quote from: nathalie on October 18, 2015, 01:29:19 PM
The temporary dissability card is still orange to this day.
And allows you 1 carer and 99 % also *not* useable for special parade/dreams spots (depends on the CM garding the spot though).
Some guests try and use it for parades still, I saw a lady very angry about the fact she couldn't on a trip last year. We've only ever used it once for dreams in that section because we like to stay as a family or with friends rather than watch it alone. Plus if my son has a meltdown it's not easy to get out that middle section ::)
I got mad the first time I wasn't able to use the area, because no one had ever told me you couldn't with the orange.
Because before they had always let me in
So if we don't know?
Turns out, the person who gives you the card must stamp it on the back 'parade'.
So I can understand people getting upset not being let in the area, as I had about 10 passes already, and none of those times it had be explained to me.
I do think it's a bit daft that if there are 3 of you in a party then 1 of you has to stay outside the rope when watching Dreams. Especially when the area is practically empty! Some CMs do use common sense and allow the extra person in, but some of them are really really vigilant. The last CM at Dreams had his torch out the whole time looking for people, if they came close to the rope he was straight over and making them move. But there were people standing smoking and he didnt challenge them? I know which is the most bothersome behaviour! That is my only teeny tiny gripe about the disability passes, after visiting WDW I would never truly complain about the French system ever again.
The dissabled areas for Dreams and parades aren't all that big, so a few places simply can't hold 5 people per card, it would be full too fast like that, giving the people who need that area no chance at all anymore.
You can understand why there are restrictions to it because it at peak times gets far too busy, in saying that like posted above I'm sure when it's quiet cms use common sense and possibly let the extra one in here and there. I will never use the disabled space for dreams again it's all too much and when my son looses it all hell breaks loose. The view wasn't perfect from over near discovery land but when he started I could slip out of the park without a fuss so works much better for us 😊
Hi,
Is it worth getting the disability pass for a person with an autistic spectrum disorder. My son is 25 and gets very anxious in crowds but really wants to be able to see both the parades and fireworks really well, so I was wondering if the areas set aside for disabled visitors to watch is purely for those in wheelchairs or would he be able to watch things from the area?
We are going just before Christmas again this year and as he really enjoyed it so much last time so was wondering if there was anyway I could enhance his enjoyment.
thanks
Guineapig
I never even ask if extras can go in if there is more than 1 of us, just when I'm on my own outside. And even then I wait until Dreams is beginning before I ask. Once there was 7 people in the area and the cm still said no. But you're right, I'd much rather people with needs get access than 4 extra able bodied people!
If you've got a green disability card you are allowed in the area, no matter what your disability, not just for those with motorbility issues ;)
Passes are great for people with asd you can use it for a much wider space for dreams and parades and we have found that characters always give a little extra attention there to, and to skip ride queues which makes a massive difference!
Quote from: Guineapig56 on October 19, 2015, 05:16:21 PMHi,
Is it worth getting the disability pass for a person with an autistic spectrum disorder. My son is 25 and gets very anxious in crowds but really wants to be able to see both the parades and fireworks really well, so I was wondering if the areas set aside for disabled visitors to watch is purely for those in wheelchairs or would he be able to watch things from the area?
We are going just before Christmas again this year and as he really enjoyed it so much last time so was wondering if there was anyway I could enhance his enjoyment.
thanks
Guineapig
The post below answer well enough ;D but yes take proof of disability it will be a godsend believe me, enjoy!
Quote from: twentythingamabobs on October 19, 2015, 06:45:43 PM
I never even ask if extras can go in if there is more than 1 of us, just when I'm on my own outside. And even then I wait until Dreams is beginning before I ask. Once there was 7 people in the area and the cm still said no. But you're right, I'd much rather people with needs get access than 4 extra able bodied people!
If you've got a green disability card you are allowed in the area, no matter what your disability, not just for those with motorbility issues ;)
I guess some CMs are more stern on the rules than others. We always go in groups of 7-10 usually and I remember last feb I did ask if my mum could come in with me and my son, I wouldn't usually but he is getting extremely difficult to handle by myself he said no but if it wasn't too full it's fine so he let her in, as it started which was nice. However even with two of us around half way through he lost it everyone was staring and that just made it worse for him I think we really had a struggle getting his wheelchair through the crowd with him self harming and hitting out. We decided that time we'd never take him in the centre again it was too busy for him.
But you do learn these things and on our last trip it was much more enjoyable he enjoyed the first few scenes and when I see him begin to get a tad angry we said come on lets go and we slipped out of the park, without it escalating like last time. He could see perfectly fine I even kneeled down to his level :) and because we stood such a distance back he could still see/hear everything. So now we know for upcoming trips! Little blessings
Thanks so much for the info.
Next course of action is to get some current written evidence of his disabilities.
Last year when we went just before Christmas my son hadn't been on any sort of holiday since 2008, unless you count day trips to France! The experience he had of watching the Christmas Tree being lit was so overwhelming for him that despite being a very large 24 year old he just burst into tears. It was probably one of the most memorable moments I have had so wanted to make this years trip even better for him.
Can't wait until 16th December when we will be off again. :D :D
Guineapig
Quote from: Guineapig56 on October 20, 2015, 02:22:25 PM
Thanks so much for the info.
Next course of action is to get some current written evidence of his disabilities.
Last year when we went just before Christmas my son hadn't been on any sort of holiday since 2008, unless you count day trips to France! The experience he had of watching the Christmas Tree being lit was so overwhelming for him that despite being a very large 24 year old he just burst into tears. It was probably one of the most memorable moments I have had so wanted to make this years trip even better for him.
Can't wait until 16th December when we will be off again. :D :D
Guineapig
Sounds incredible :)
I totally understand those "moments" and you'll really treasure that one! If he's a blue badge holder that is sufficient evidence also if bot your GP should be more than happy to do a letter that way hell be able to be in the disabked spot for dreams and get a good view. Hope you let us know how your trip goes!
Thanks everyone for sharing so much information here. It's been very helpful planning my last trip, even though it wasn't my first trip to DLP. And convinced me to gather up the courage to ask my doctor for a letter, just in case. Even though I've been on disability for almost 3 years now, that was a tough one.
I decided to get a disability card on the 2nd day of my trip (last Thursday). Had the letter (in French) from the doctor with me and getting a green card was not a problem at all. Went to City Hall at around 9 AM if I remember correctly and was back outside in less then 10 minutes.
Because the queue times were pretty short I didn't think I'd need one at first. But by the time I got to the park on Thursday I was already pretty wrecked and figured Dreams wasn't an option if I couldn't wait sitting down.
Important tip when getting a card: make sure the CM at City Hall ticks off all the necessary boxes. My letter mentioned autism and CFS/ME, with a preference to be able to sit down in a quieter area if possible while waiting. I vaguely remember the CM saying something about the sitting down part, but because my body was under the impression that it had run a marathon walking from SL to the park, it didn't really register. I later discovered the "difficulty standing" box wasn't ticked off.
While sitting on one of the benches waiting for Dreams this could've been a problem; one of the CMs walked up with a man who according to his card needed to sit down. Other people immediately stood up, so I got lucky. But this is definitely something I'll pay attention to next time.
Can anyone advise if there is a separate queue for Jedi Training for a child with a green pass? She should be able to physically take place and I'm quite happy to go stand in the normal queue for her while she goes off with the rest of the family (I understand she needs to be back at the official time the queue opens). I know the Princess Pavillion tickets has a disable queue and wondered if there was the same for this.
I was in the park today to renew my AP and DPC. The CM told me that as of June of this year the rules for getting EAC/DPC will change. However, he was not informed yet of the new requirements.
Has anyone got more information about this change?
I am curious about this too.
Quote from: NCC1701Q on February 21, 2016, 07:19:34 AM
I was in the park today to renew my AP and DPC. The CM told me that as of June of this year the rules for getting EAC/DPC will change. However, he was not informed yet of the new requirements.
Has anyone got more information about this change?
If they start operating the DAS like at WDW our trips to DLP will end. Absolutely awful system for people with ASD. We are booked to go to DLP in October for Halloween so hopefully people will have had plenty of experience of this new system by then and can report back to us.
I'm terrified. hoping it will be for the better. ....although I not sure how
Quote from: twentythingamabobs on February 22, 2016, 03:56:16 PM
Quote from: NCC1701Q on February 21, 2016, 07:19:34 AM
I was in the park today to renew my AP and DPC. The CM told me that as of June of this year the rules for getting EAC/DPC will change. However, he was not informed yet of the new requirements.
Has anyone got more information about this change?
If they start operating the DAS like at WDW our trips to DLP will end. Absolutely awful system for people with ASD. We are booked to go to DLP in October for Halloween so hopefully people will have had plenty of experience of this new system by then and can report back to us.
I think the change at WDW was made to reflect the fact that there was wholesale abuse of the system with guests hiring a disabled person to get admitted through the exit to rides. I don't think that's become an issue at DLP.
Whatever they do with the scheme, it's worth remembering that it's about giving disabled guests equality, not placing them at an advantage. Disney needs to be considerate also of non-disabled guests.
I see the value in what you're saying bit I'm not looking for an www. I'm just really grateful that tge holiday is possible for us because disney provide access so that my boys can cope with being away from home, and are able to stand beat a character without being mobbed or stressed from a crowd to tge point of incontinence or self harm. I'm not looking to queue jump because my kids are going to throw a tantrum if they have to wait fifteen minutes. I'll happily stand and wait for a character or a ride- just not in a crowded area. I wouldn't even attempt the holiday in such a situation.
WDW did not give us equality. Without the EAC at DLP, my little brother couldnt experience Disney at all. We don't ask to be put an advantage, just for him to be able to have a magical trip just like any typical child. Instead of melting down, self harming, violently lashing out and trying to run away. All of those things happened frequently at WDW.
Quote from: NCC1701Q on February 21, 2016, 07:19:34 AM
I was in the park today to renew my AP and DPC. The CM told me that as of June of this year the rules for getting EAC/DPC will change. However, he was not informed yet of the new requirements.
Has anyone got more information about this change?
Does anyone have any more info on this?
We are going 1st June, so don't want to be totally taken by suprise by a sudden change in requirements etc.... :/
This is a one-time visit for us, and I've spent ages researching everything to help it go smoothly...
I went February (this year) and took my sons blue badge to city hall as normal and we're given his green card, no questions were asked other than if he could walk unaided which he can not, he's a wheelchair user.
As far as I know a doctors letter stating disabilities was also sufficient, however that may of changed? I would email DLP or telephone prior to your visit and enquire as they will be able to give you more definitive information on your disability and how they can help. Disney in general are pretty understanding and do try and give helpful advice, I hope your trip is magical!
Thank you.
We will be getting a letter from our Paediatrician when we next visit (she has already agreed to it and totally agrees that DD2 needs an Access Pass...).
I am also applying for the Disabled ID badge, just as an extra back up (we don't have a Blue Badge, as she disability is a severe language disorder - she essentially has the comprehension of a 10-12 month old - so don't qualify for one). I'm hoping we'll get letters from DLA in April, too (with the new financial year) so can take those too.
It's just worrying to hear rumours that the system is changing the exact time we go... I'm basing everything on the information currently available so it's going to be hugely stressful if the goalposts suddenly change!
We are really looking forward to the trip - DD1 (who is 5) is desperately excited!!! DD2 obviously doesn't comprehend that we are going, but is enjoying watching lots of YouTube videos to prepare her!
It's great you have the support from the doctor, so that's a good start! But I'd defiantly email them they don't reply straight away, up to two weeks sometimes (I've emailed them many times) but they will respond with the most reliable up to date information regarding the EAC.
I understand the need to re-evaluate who they give a access pass to from time to time because like everywhere there will be people who abuse it, however I feel very strongly for those like yourself who are doing so for the right reasons ect. I know some think it's like que-jumping but what many don't realise is a lot of the time on certain attractions you have to make a reservation and for those like my son the wait for small world is usually 20-30 min even though it's walk on! This is because of health and safety of only allowing one non-ambulant guest on per ride and rides like small world/pirates are long. I don't mind because I'm so grateful my son is able to access these attractions.
At Chessington he's hardly allowed on any rides (former annual pass holders) even if I transfer him, it makes me so upset he's just like any other 7 year old but he cannot walk he doesn't understand why he cannot go on the rides anymore. I'd hate DLP to ever end up so health and safety crazy that a person that cannot walk/had a different disability was refused to ride.
Disabled children and adults daily face "can't do this or that" so I will be forever grateful that Disney my son will be able to enjoy with me and my family for the rest of his life! So I really hope they don't change things to drastically many parents simply wouldn't cope without the easy access.
Thank you - I have emailed. I would just hate to turn up and not get the pass now, as we would not be able to do half of the things we are hoping to without it...
Quote from: Karmaviolet on March 22, 2016, 09:55:56 PM
Thank you - I have emailed. I would just hate to turn up and not get the pass now, as we would not be able to do half of the things we are hoping to without it...
Well hopefully DLP will inform you of any rules and you can still access the rides let me know when you had back from them :)
The priority card sounds utterly pointless. How's it supposed to help people like myself with autism if it doesn't at least give you access to a shorter queue? Part of the problem for me can sometimes be getting agitated more than an average person in queues and it can cause rapid mood swings which can potentially endanger others. I am sure this is the case for others with autism too.
I'm not saying we should have special treatment but I think for certain cases they should allow disabled visitors to wait in a separate quicker queue (especially for cases where the queue is, say, 60 minutes long and the parade is in an hour because if somebody with autism or any other behavioural disability is excited to see the parade, it can have a drastic effect on said person's mood which can spoil it for those in the queue and lead to conflict - not enough awareness of disabilities out there unfortunately).
I'm sorry have I missed something? don't worry mickeyatemycap there's Boehm no official word in how the eac it's changing yet so no need to assume the worst.
I don't think the system of EAC and DPC will change, but the requirements to get said cards will. And those changes need to be communicated rather sooner than later.
If the changes will be effectuated in June, people who are now getting signed and stamped letters from their doctors might face changed requirements when they eventually get to City Hall or the BPA (because of the 3-month-rule you might get a letter now for a visit in June).
I hope DLP will be clear about the changes very shortly - this is causing unnecessary anxiety and frustration (this is no complaint, but a tip from a visitor who (unfortunately) has come to depend on the DPC).
Or they may bring in a rule that you can only use if for one ride of popular rides per day or something (which is what happens at the theme park close to us) - something which would be totally reasonable tbh (or at least some quota, depending on the normal queuing time...).
I don't mind if it changes, but as someone going in June, with a 4yr old who is not going to be able to queue unless I carry her in a sling (which I can do for short periods when needbe, but would cripple me to do for the majority of the day), I really need to know what the system will be. We see her Paediatrician in 2 weeks, and so will be getting her letter then... Hope I get a reply to my email before then. :-\
Well, I've just received a reply.
Not sure if it helps or not, but will copy it here -
Hello Mrs Karmaviolet,
We thank you for your email and for your interest in Disneyland® Paris.
As far as I know, the process for the Access cards has not changed.
I advise you to check our website : http://brochure.disneylandparis.com/handicap/uk/catalogue/appli.htm
Any change will appear online.
Yours sincerely,
Thao
Disneyland® Paris
Special Needs
I'm hoping this means there are no plans to change at the minute... but will be keeping an eye on the accessibility guide just in case...
Interesting that the department "Special Needs" says no changes are imminent (well acutally, they say it has not changed, not that it will not change). This could mean two things:
- the changes that were announced by the CM to me when I got a new DPC have been cancelled;
- the Special Needs-department has not been informed of the upcoming changes.
Both, to be honest, seem unlikely. I guess we will have to wait and see - how frustrating that might be.
Indeed... it's not really a reassuring answer.
But all I can do is gather as much evidence as I can and keep an eye on the accessibility guide for any changes.
Will obviously update here if I find anything new out.
Quote from: MickeyAteMyCap on March 29, 2016, 01:09:57 PM
The priority card sounds utterly pointless. How's it supposed to help people like myself with autism if it doesn't at least give you access to a shorter queue? Part of the problem for me can sometimes be getting agitated more than an average person in queues and it can cause rapid mood swings which can potentially endanger others. I am sure this is the case for others with autism too.
I'm not saying we should have special treatment but I think for certain cases they should allow disabled visitors to wait in a separate quicker queue (especially for cases where the queue is, say, 60 minutes long and the parade is in an hour because if somebody with autism or any other behavioural disability is excited to see the parade, it can have a drastic effect on said person's mood which can spoil it for those in the queue and lead to conflict - not enough awareness of disabilities out there unfortunately).
Do you even know how it works at DLRP? Reading your comment, I would say you don't.
Usually with a green card, they'll give you a return time (depending on if you're in a wheelchair or not, some rides do have carts you can go on with wheelchair I believe?)
Since I don't get the green card, I can't say for sure, that for most rides you can also just use the exit, with little to no wait.
With an orange card, you usually go through the exit, no wait, maybe 5 minutes?
Quote from: nathalie on March 30, 2016, 06:15:57 PM
Quote from: MickeyAteMyCap on March 29, 2016, 01:09:57 PM
The priority card sounds utterly pointless. How's it supposed to help people like myself with autism if it doesn't at least give you access to a shorter queue? Part of the problem for me can sometimes be getting agitated more than an average person in queues and it can cause rapid mood swings which can potentially endanger others. I am sure this is the case for others with autism too.
I'm not saying we should have special treatment but I think for certain cases they should allow disabled visitors to wait in a separate quicker queue (especially for cases where the queue is, say, 60 minutes long and the parade is in an hour because if somebody with autism or any other behavioural disability is excited to see the parade, it can have a drastic effect on said person's mood which can spoil it for those in the queue and lead to conflict - not enough awareness of disabilities out there unfortunately).
Do you even know how it works at DLRP? Reading your comment, I would say you don't.
Usually with a green card, they'll give you a return time (depending on if you're in a wheelchair or not, some rides do have carts you can go on with wheelchair I believe?)
Since I don't get the green card, I can't say for sure, that for most rides you can also just use the exit, with little to no wait.
With an orange card, you usually go through the exit, no wait, maybe 5 minutes?
The site doesn't explain it very well, it just goes on about specially designed entrances.
Quote from: nathalie on March 30, 2016, 06:15:57 PM
Quote from: MickeyAteMyCap on March 29, 2016, 01:09:57 PM
The priority card sounds utterly pointless. How's it supposed to help people like myself with autism if it doesn't at least give you access to a shorter queue? Part of the problem for me can sometimes be getting agitated more than an average person in queues and it can cause rapid mood swings which can potentially endanger others. I am sure this is the case for others with autism too.
I'm not saying we should have special treatment but I think for certain cases they should allow disabled visitors to wait in a separate quicker queue (especially for cases where the queue is, say, 60 minutes long and the parade is in an hour because if somebody with autism or any other behavioural disability is excited to see the parade, it can have a drastic effect on said person's mood which can spoil it for those in the queue and lead to conflict - not enough awareness of disabilities out there unfortunately).
Do you even know how it works at DLRP? Reading your comment, I would say you don't.
Usually with a green card, they'll give you a return time (depending on if you're in a wheelchair or not, some rides do have carts you can go on with wheelchair I believe?)
Since I don't get the green card, I can't say for sure, that for most rides you can also just use the exit, with little to no wait.
With an orange card, you usually go through the exit, no wait, maybe 5 minutes?
Yes, your right with a wheelchair you can board some attractions on special carts for example; buzz lightyear lazer blast, small world and the magic carpet ride. Can't think of any others? My son is 7 so myself and another carer are able to help transfer him. A lot of the time it is quicker and via the ride exits normally, however for some rides we get given a return time slot especially when busy. Sometimes it's longer to wait with having a wheelchair user because of the health and safety issue of having one wheelchair user on per ride.. Small world takes a long time to board. I understand the rules and CMs have explained this to me in the past, it doesn't help that my son has autism also on top of his physical disability so if the wait is too long for him we simply ride that attraction later or another day.
Autism is very tricky for any theme park as it affects so many people and I do think from what I've seen DLP do their best to help
Quote from: littlebitofpixiedust on March 30, 2016, 09:36:25 PM
Quote from: nathalie on March 30, 2016, 06:15:57 PM
Quote from: MickeyAteMyCap on March 29, 2016, 01:09:57 PM
The priority card sounds utterly pointless. How's it supposed to help people like myself with autism if it doesn't at least give you access to a shorter queue? Part of the problem for me can sometimes be getting agitated more than an average person in queues and it can cause rapid mood swings which can potentially endanger others. I am sure this is the case for others with autism too.
I'm not saying we should have special treatment but I think for certain cases they should allow disabled visitors to wait in a separate quicker queue (especially for cases where the queue is, say, 60 minutes long and the parade is in an hour because if somebody with autism or any other behavioural disability is excited to see the parade, it can have a drastic effect on said person's mood which can spoil it for those in the queue and lead to conflict - not enough awareness of disabilities out there unfortunately).
Do you even know how it works at DLRP? Reading your comment, I would say you don't.
Usually with a green card, they'll give you a return time (depending on if you're in a wheelchair or not, some rides do have carts you can go on with wheelchair I believe?)
Since I don't get the green card, I can't say for sure, that for most rides you can also just use the exit, with little to no wait.
With an orange card, you usually go through the exit, no wait, maybe 5 minutes?
Yes, your right with a wheelchair you can board some attractions on special carts for example; buzz lightyear lazer blast, small world and the magic carpet ride. Can't think of any others? My son is 7 so myself and another carer are able to help transfer him. A lot of the time it is quicker and via the ride exits normally, however for some rides we get given a return time slot especially when busy. Sometimes it's longer to wait with having a wheelchair user because of the health and safety issue of having one wheelchair user on per ride.. Small world takes a long time to board. I understand the rules and CMs have explained this to me in the past, it doesn't help that my son has autism also on top of his physical disability so if the wait is too long for him we simply ride that attraction later or another day.
Autism is very tricky for any theme park as it affects so many people and I do think from what I've seen DLP do their best to help
That's good. Maybe it would be worth enquiring about then for my next visit.
Someone on a dutch forum posted the following:
"I noticed the Donald desk room was open so went in there - you can get the disability passes here before going into the park. Far less busy than city hall. (If going to the studios first get the pass from studio services). It was empty so had a chat with the CM there named Maarten. He explained the changes to the orange temporary disability pass starting in may. It will be the same as in the American Disney parks. The CM at the ride will write a time on the pass to return. This will be the same as the current main queue wait time. So if you go to the ride at 1pm and the queue time is 60 mins, your return time to ride using the orange pass will be 2pm. The good thing is that more than one person can accompany, the same as the green disability pass. So it's not a pass to ride immediately - it just means you don't have to walk along in the main queue. The green pass remains the same, no changes, but if you don't have a blue badge they will need to see proof of disability like DLA and a note from doctor dates within 3 months."
I am not sure how official this is. We'll have to wait and see if the official Disability Guide is changed to reflect this new policy (I have had both orange and green cards and have never been asked to come back later at an attraction).
My little brother has a green pass (an annual one that we renew every year with our passes) and he is never given a return time, we always just go on via the exit. Our next trip isn't until Halloween so I'm hoping everything is officially sorted out by then! We have another trip booked for Christmas and if it turns out to be the same as the DAS at WDW we won't be returning :( :'( The DAS at DLR wasn't too bad I must admit but that was only because they gave us 3 extra special passes for immediate access per day without having to go through the fast pass queue so we could have a return time for one thing and while waiting, use one of the passes to get on another attraction. Fingers crossed
The green pass stays the way it was, at very busy times you can get retutn times at pirates and small world.
Has anyone heard anything about the supposed changes that would take effect from June onwards?
We have just got back.
Nothing appears to have changed on the Disability pass, as far as I can tell. It seemed to work just as people have told me it did.
Quote from: Karmaviolet on June 06, 2016, 12:06:45 AM
We have just got back.
Nothing appears to have changed on the Disability pass, as far as I can tell. It seemed to work just as people have told me it did.
Can you specify the color of the pass you had? Because changes would only be for the orange card, apparantly.
Quote from: nathalie on June 06, 2016, 07:35:08 PM
Quote from: Karmaviolet on June 06, 2016, 12:06:45 AM
We have just got back.
Nothing appears to have changed on the Disability pass, as far as I can tell. It seemed to work just as people have told me it did.
Can you specify the color of the pass you had? Because changes would only be for the orange card, apparantly.
Ah that's good to hear Nathalie, I didn't know that
I say "apparantly" ;) From what I've read in this thread ;)
Well apparently is enough to give me some optimism lol ;)
That;s what we were told when we were there in april, changes affected orange cards only!
We got an Orange pass on Friday and it was exactly the same and allowed 1 extra person.
We got it with no certificates or any proof. They were lovely with us and we didn't even ask for help,they just offered it but they could clearly see it would help with me pushing my new Wife around in a dreadful old wheelchair and a 4 & 7 year old in tow.
In all honesty it made our Familymoon amazing and made up for the struggles of my wife getting Hip Busitis 5 days before our wedding.
Sorry, should have been more clear.
We had a Green pass.
:D
Hi all.
We go on out honeymoon next month which I am SO excited for. I have a congenital heart condition and recently I have been quite unwell with it. Sitting down and standing for long periods of time make my legs ache and if it is a bad day my ankle swells up. I am very out of breath at the moment and get very tired easily. I see my cardiologist tomorrow but I am concerned that my heart has started to fail (sounds worse than it is - it CAN be treated).
Babbling on here...but I wondered if it is worth me taking my blue badges (literally the only thing I have to help me with my condition) when we go to get passes for my husband and I? I don't want to queue jump or anything, I mean I can't go on the huge rides, but I am concerned about my energy levels at the moment, I just wonder if it will help at all and whether it is worth trying?
Thanks in advance :)
HI Sophstar,
Definitely go visit City Hall and get a pass, this will allow you to sit/stand as you see fit while waiting (a minimal amount of time normally) to get on a ride. It should also allow you acess to a roped off area to watch parades and Dreams (I know this is true with a green pass but have never had any experience with an orange one), if you get to the area for Dreams early enough you will be able to get a seat. You can also hire wheelchairs when you're out there if you do feel too poorly to walk.
I hope you have an amazing time - on honeymoon as well! It'll be so special :)
Quote from: twentythingamabobs on June 29, 2016, 03:02:07 PM
HI Sophstar,
Definitely go visit City Hall and get a pass, this will allow you to sit/stand as you see fit while waiting (a minimal amount of time normally) to get on a ride. It should also allow you acess to a roped off area to watch parades and Dreams (I know this is true with a green pass but have never had any experience with an orange one), if you get to the area for Dreams early enough you will be able to get a seat. You can also hire wheelchairs when you're out there if you do feel too poorly to walk.
I hope you have an amazing time - on honeymoon as well! It'll be so special :)
Thankyou so much for the help twentythingamabobs! That sounds like it might make my trip a little easier. I will go and see them and see what happens. I wouldn't normally ask or use something like this but with my health deteriorating slightly I'm getting anxious about it and the last thing I want to do on my honeymoon is be concerned I will be too unwell. :-[
They're really good at DLP at making your trip easier for you. They can be strict at needing "evidence" so we always take a recent doctors note with us but I'm sure your blue badge will be fine. They will ask you what you need help with - we had no evidence at all our first year, we were so unprepared, but they still gave us a green pass when they listened to the issues we had had OK our first day. Don't feel bad about asking for help when you genuinely need it! Thats what the passes are for, to make sure everyone can enjoy the magic :D
Apparently the changes to the orange EAC have now been put into effect. From the french online newsletter comes this bit of information:
"De nouvelles mesures visant à optimiser l'expérience des femmes enceintes et de nos visiteurs ayant une maladie invalidante ou un problème médical temporaire ont été mises en place
À partir du 27/06/2016, les cartes de facilité actuelles ne seront plus valides. Si vous souhaitez continuer à en bénéficier, vous devrez en demander une nouvelle au Bureau des Passeports Annuels(2).
Plus d’informations au Bureau Passeport Annuel, au bureau Donald Desk, à City Hall, à Studio Services et sur Internet dès juillet."
Rough translation:
"New measures to optimise the experience of pregnant women, visitors with a disabling illness or a temporary medical problem have been effectuated.
From June 27th, 2016 onwards all currently issued cards are no longer valid. Should you require continued use of one, you can get a new one at the BPA.
For more information, please go to BPA, Donald Desk, City Hall, Studio Services or the Internet, from July onwards".
I am curious what will be new about the new EAC's. As reported before, seems like the DPC (green one) will remain unchanged, for now that is.
-- addition: not sure if this link works but this is what the new EAC looks like: https://scontent-amt2-1.xx.fbcdn.net/t31.0-8/13575828_10155019949983012_3747972703420859667_o.jpg
or find it on the DLRPfans-Facebookpage.
That looks like you get given a time to go back equal to the waiting time of the ride? I've had that at other theme parks and it does work quite well.
I'm wondering where you get the return time: at the exit of the attraction? Does that mean EAC-holders will have to wait in line at e.g. Pirates at the exit, then get the return time and leave again and then come back at the given time again to ride the attraction? Somehow that seems very unpractical, even more with DPC-holders being in the same line, NOT having to get out to come back later again.
Has anyone seen any official information or documentation of how this actually works?
Quote from: NCC1701Q on July 05, 2016, 10:12:35 PM
I'm wondering where you get the return time: at the exit of the attraction? Does that mean EAC-holders will have to wait in line at e.g. Pirates at the exit, then get the return time and leave again and then come back at the given time again to ride the attraction? Somehow that seems very unpractical, even more with DPC-holders being in the same line, NOT having to get out to come back later again.
We have the green pass and a couple years ago you had to do exactly what you describe for Pirates every time we wanted to ride. So im assuming that's what the procedure will be going forward for Orange passes. At DLR they scanned our passes and just told us the time to return (whatever the queue time was minus 10 mins) but they have special kiosks around the park where you can do this, you don't have to go to the actual ride which made life so much easier.
We are travelling in August. I am looking to hire a mobility scooter and book transport from airport. I normally book scooter from tourist services but they are shut. Does anybody know where else i can hire at reasonable rates please?
Hi,
We are off to DLP in September with my two disabled children (who are now adults). We are travelling from London by train and as my son is in a wheelchair, we were hoping to send a suitcase in advance to the hotel. I emailed Special Needs customer services and they said I cannot do that. Has anyone any idea why not as the amount of stuff I have to take for both of them is incredible and I have to negotiate a wheelchair and my daughter on and off trains.
We are staying at Sequoia Lodge in accessible rooms. Does anyone have any tips on making the holiday easier.
Thank
Sue
Maybe due to safety reasons with all the terrorist attacks. I don't know if it is possible there is a postoffice in the trainstation i don't know if you can send packages there? And that you pick it up there?
I travel with a large back pack and got pull along trolleys for my kids to pull. I had a wheelchair and a pushchair last time we travelled and only my eldest daughter to help. we each took a back pack and then hooked tge pull along onto the handle if the chair. our depending on your son's ability he could push the case as he is pushed along if that makes sense?
Isn't there some Disney magical Express thing? I've read about it in Paris, that they take care of the suitcases.
yup if traveling by eurostar you can pay about 18 aureus per adult ti take all your luggage to tge hotel for you. you can also collect your park tickets at tge strain that way abd go straight into tge parks if you want to
I was in disney last week with my daughter who is 8 months pregnant, We went to city hall and got an orange card which was a great help with our trip. For character meets you had to see the cast member to book an appt for when to return (they allowed one appt every 10mins). Unschduled meets such as those during happy hours you could not book. For the rides this very much depended on the ride. Some allowed access straight away and some equal to the fast pass time with maybe 10 mins less. The worst one for my daughter was buzz as it only allowed access as if getting a fast pass so there was still some 10-15mins queuing which at 8 months pregnant was a bit of a struggle. All other rides were great and there were benches to wait on until your turn. Her pass allowed her husband myself and her 2yr old to join her. We tried to access the roped off area once for dreams and was told no way in no uncertain terms! (Quite scathingly in fact)
Quote from: jacmurphy on September 12, 2016, 05:33:02 PM
We tried to access the roped off area once for dreams and was told no way in no uncertain terms! (Quite scathingly in fact)
Haha, yep they are very precious about that rope ;D last time we were there, they let the 3 of us in (with the green pass) then the next night only 2 were allowed in and the CM had his torch out for the entirety of Dreams trying to catch people who so much as touched the rope. It was quite funny! I understand why they do it of course, but the way they carry on about it is a bit much sometimes.
Those area's are a mystery ... I used to be able to use them during the parades and then all of the sudden not anymore.
Luckily enough, the evening I had a severe panic attack at the park, I was let in the roped area for Dreams, got the attack during Dreams, and I'm pretty sure if I were just standing in the crowd no one would have cared about me, but the CM in the area noticed things weren't OK at all with me, so very glad he let me in in the first place.
We (wife, son (4) and daughter (10) were in the parks for a week in July and had the same experience. The whole systeem seems to fully rely on the person issuing the card and the person at the rope/attraction looking at it. And they often think differently...
My green card (which is for me personally, as I have severe hernia-related backproblems) is issued for 4 "helpers" and 1 "attraction helper".
This has gotten us into the following discussions:
- at an attraction: CM asked "where is the fifth person?" - It's just the 4 of us, I have no idea why the CM at the BPA ever put 4 "helpers" on the card;
- at an attraction: CM says "you and your daughter can stand in line, the kid and his mother wait here" - uhm no - the card is for me, not for my son (why would they even think that?);
- at the rope for the parade or Dreams: "just one helper in this area, the other two can wait somewhere else" - ok, so I need my wife to help me, where do our kids go? Can you take care of them? -- usually afer that question the kids are allowed in too, but then why not put 3 helpers for parades on the card?
I guess those are just the results of a lot of CM's having a lot of different ideas about the orange and green cards.
Finally: I am eternally happy and glad DLP even has this system, because without it I would not be able to last even an afternoon in the parks. So I am glad to explain for the umpteenth time the card is for me and my son is totally ok :)
Hello, I'm sorry that some of my questions have been covered but some of the answers are quite a few years old and I don't know if they still apply.
I'm looking at hiring an electric wheelchair, have emailed access tourisme who quoted €300 for an electric chair but no details as to what the fhairs are like. As a chronic pain sufferer I don't want to spend a lot on a useless uncomfortable chair but would like to give my poor friend a break from pushing me
Das cards, I have a blue badge and going to take a doctor letter (for the flight but can show it at Disney). Do you have to queue? My doctors letter will say I can't spend long in the park, I'm worried if I can only do 2 hours in the park that I will spend it all in a queue although saying that we are going Nov 14th for 6 days, what are crowd levels like then?
I've not organised transport from the airport to hotel (staying in Disneyland hotel), I saw magic shuttle offer a wheelchair service, has anyone used it? Is it the same price as the normal shuttle?
Any hints and tips for doing Disney when I'll/disabled much appreciated, thank you!
Any hints or tips for doing Disney in a wheelchair?
I don't know about hiring a electric wheelchair, I always bring my mobility scooter. About the easy access pass you only need the blue badge they ask you a few questions and off you go, the longe d the time we waited was 15 minutes or they tell come at that time and you can so etching else in between. Get you pass at Donald's desk before you enter the parc it is opposite where you exit the Disneyland hotel on the reception site this is not that busy as city hall.
I always go early morning than a few hours back to the room rest up and go back in the afternoon for a few hours.
We travelled in August this year. I hired a mobility scooter from French company Axsol. They were perfect and very efficient. They spoke English on the phone aswell. I paid in advance and everything was fine, it was there on arrival waiting. I think they hire wheelchairs also. I had no problem in the park,handed over my blue badge and got pass. Hope this helps.
Thank you for the Axsol recommendation, I booked with them.
I read in the main park people with green passes rarely have to queue long but in the studios all queues are suitable for wheelchair users, has anyone with a green pass had to queue for a long time or did you get a shorter time at the studios?
The only queue that is suitable for wheelchairs is ratatouille this is also the fast pass Lane all other attractions works the same as the main park.
Thanks :)
I was wondering if those with a green pass and don't queue if you still use the early magic hours? Is it worth the extra effort of getting up early (for me it's a lot of effort!)
we do it one morning to meet characters but not fire the rides
I use my green pass for every ride, even is there is no queue. My handicap is not visible (no wheelchair, no cast, no crutches) but still causes me a lot of pain and impairs my mobility. A Cast Member once explained to me that knowing which guests have extra needs in case of an emergency is as important as providing the most fitting way to ride attractions, so I also use the green card as a way of "communication": in case of emergencies I might need some extra attention.
Quote from: Zesty on October 21, 2016, 05:39:45 PM
I was wondering if those with a green pass and don't queue if you still use the early magic hours? Is it worth the extra effort of getting up early (for me it's a lot of effort!)
Quote from: Zesty on October 21, 2016, 05:39:45 PM
I was wondering if those with a green pass and don't queue if you still use the early magic hours? Is it worth the extra effort of getting up early (for me it's a lot of effort!)
if you want to do charcter meet and greets (especially seasonal ones durinh halloween etc), EMH are very helpful. A lot of characters wil require a person with handicap to return at a certain time. And those timeslots are occupied really fast. This is what EMH help you with, we did that one morning to meet Micke and Minne, Marie, Donald, Stitch, chip n dale and Goofy on main street. YOu'd normally need a whole day to meet this many characters, and some are only present until 11 am anyways. It was totally worth it and we still made it back to the hotel in time for breakfast (GFC has breakfast till 10:30) and just took a little nap later
We also found EMHs useful to ride Dumbo - even with the pass this sometimes had a 20min wait during the day.
We then sent someone to queue for a return slot with princess pavilion from about 9.15, as the slots go very fast (there were people queuing from 8.30 I think, as we got return slots of about 1.30 by joining the queue 9.15.
Hello
My son has Ulcerative Colitis and although we are hopeful he will be well when we visit in January, would he be allocated a fast pass?
I have emailed Disney but not had a response from them.
If anyone on here can help I would be so grateful.
Emma
I've seen lots of posts of people complaining about crowds, pushing and shoving. I wondered how people in wheelchairs found it? Did you get trampled a lot?
with a wheelchair we fOund crowds completely manageable. people for the most part went out of their way to assist and be helpful. it's only the ' invisible' disabilities where the crowds and pushing can be a problem. ...in our experience anyway.
I have to totally agree with polar vixen. Wheelchairs are no problem in both parks. Invisible disabilities sometimes cause frustration, because of, well, their invisiblitiy. :)
That's not good for invisible disabilities (I remember those days so well) but relieved I (hopefully) won't be trampled!
I've been meaning to ask if the big balloon does a disabled/carer discount st all!
Hi, thanks for those who gave advice, o thought I would share my experience.
We had help at the airport with bags until we were less than 2mins away from the train station. We got our tickets using the machine (having watched how to on YouTube) and asked for disabled assistance. Btw you need to buy first class, we didn't and had to go in 1st class but was told to book 1st next time.
The train came and they put a ramp down, the floor in the train was then raised by them, wheeled on then lowered and put in the carriage. At the other end the reverse was one and they saw us through the station (pushing our suitcase for us) to the excit
Does anyone know if you can have a sponsor for a disabled annual pass and so get the 10% off for being disabled and 10% off from being sponsored
Usually it is not possible to combine discounts.
Hi everyone,
I have been browsing previous posts on this thread but it appears that the passes have since changed a little and there haven't been many more posts since.
I just have a bit of confusion about the different coloured passes and what they do/how they work.
Personally, I have various mobility/joint problems and in my ignorance took to the park a doctors letter stating my condition, that I have chronic pain and that I am unable to stand for long periods of time. This meant that the CM issued me an orange card (not sure why, as I have a permanent disability). I also have an AP, and had this orange card issued at the AP office. It was only valid for my length of my current stay and I was told that I would need a new letter and need to come back on my next trip to get a new one (this is a little annoying as I often go for just the day and don't want to waste hours in the AP office each time).
It was from my understanding that if you had an AP you got issued a pass for the duration of your AP pass?
Was it because I was issued an orange pass that I couldn't do this. Was I supposed to be issued a different coloured pass?
Also, on my experience with the orange pass, the only way that I could use it was to be given a return time - usually an hour later and I could not make any other reservations until I had used the previous reservation. Is this the same for the other access passes?
My next trip is coming up and in order to get the correct/permanent pass for me, what do I have to bring? Is it better for me to take my disabled badge and if I do, do I need a letter too? (these are costing me £15 a pop at my GP!). Is there anything I need to state/ask for from the CM? As I fear my 'hidden' disability makes people judge my abilities which is really rather frustrating!
Thanks everyone!
Same thing for me. I've been issued about 20 of these orange cards now in the past 5 years, they simply will not give me one for the lenght of my AP.
The orange cards (the EAC) are for non-permanent disabilities, such as a broken leg, broken arm) or a pregnancy.
They are almost never issued for longer than the period you're visiting.
To get a green card (DPC) the letter from your GP needs to state (in the most definitive terms, to avoid any discussion with the CM) that your condition is permanent and will not improve anymore.
I have had this same issue for three yeard (having had two hernia-surgeries leaving me with severe backproblems) and the last time I got a EAC I just asked the CM to explain to me (actually I had to ask four times) why the EAC could not be a DPC. The CM even told me "why are you not in a wheelchair" and "if you would roll into the BPA in a wheelchair you would get a DPC without any discussion").
When I got home I asked my GP to add another line to her letter, stating the permanent character of my medical condition. That helped a lot - the last two years I got a DPC (last time even for the 18 months of the paid extension).
I would like to book a large family holiday for next year and my mum would be coming who uses a wheelchair for longer distances. I would need to book a disabled room for her, can someone tell me how many people a disabled room takes at Sequoia Lodge and Newport bay and also do these rooms have raised toilets and walk in showers as she would really need this. Any other tips for taking someone in a wheelchair would be appreciated, I have been twice before but never with mum. Many thanks.
sequoia lodge sleeps 7.
4 in one room 2 double beds and a normal bathroom.
the other room sleeps 3 a songle bed and a bunkbed, an adapted bathroom with roll in shower and raised toilet.
new port bay has a 4 person room and a bath in the bathroom.
take dr notes that can;t walk long distance due to .... or a blue badge she can get a green pass which gives her and 4 others access thru another line usally the exit so she doesn't has to wait in a long line.
Quote from: juttawdw on May 01, 2017, 06:17:34 PM
sequoia lodge sleeps 7.
4 in one room 2 double beds and a normal bathroom.
the other room sleeps 3 a songle bed and a bunkbed, an adapted bathroom with roll in shower and raised toilet.
new port bay has a 4 person room and a bath in the bathroom.
take dr notes that can;t walk long distance due to .... or a blue badge she can get a green pass which gives her and 4 others access thru another line usally the exit so she doesn't has to wait in a long line.
That's great many thanks, looks like Sequoia's bathrooms would be better for mum with the raised toilet and roll in shower, just a shame it only sleeps 3 and has a bunkbed as was hoping it would be 2 double beds :'(
it is booked as a room for 7
Quote from: juttawdw on May 01, 2017, 06:25:02 PM
it is booked as a room for 7
There are 6 of us but because there are 4 adults, 2 men and 2 women (one is mum) and 2 kids, aged 10 and 11 (boy and girl), I think we will need 3 rooms or I hoped the females could be in one room and the males in another but I don't think I could sleep on a bunkbed as my mum would have the single bed lol. I really appreciate your quick replies.
that is also an option, the wheelchair doesn't go from one room to the other so when i go my husband and i has to sleep apart really annoying.
Quote from: juttawdw on May 01, 2017, 06:53:27 PM
that is also an option, the wheelchair doesn't go from one room to the other so when i go my husband and i has to sleep apart really annoying.
That is annoying but I think I'd quite like some peace from my hubby snoring and teeth grinding :D
haha thats true.
Hi, We're returning to DLP in November, this time though for the first time my Husband will have a Blue Badge, a hip op went wrong and he has trouble walking and standing, My 17 year old son has also been diagnosed with ASC (Aspergers, one thing that upsets him is being in enclosed crowded places) We'll be taking along his 18yr old friend too.
My question is would it be likely for us to be able to get 2 access cards? one for my husband and one for my son, just incase we decide to split up for a couple of hours or so. It would be nice to give my son a little bit of independence whilst in the park (his friend would be his helper). He has to active all the time but my Husband needs to rest at regular intervals.
Thank you in advance for any help
As long as you have proof of both co editions of course you can get 2 passes which means you can also get into parades disability area together
Quote from: polar vixen on July 23, 2017, 05:16:19 PM
As long as you have proof of both co editions of course you can get 2 passes which means you can also get into parades disability area together
Great, Thank you, Would my husband need a letter from Dr aswell or will his blue badge be sufficient enough, sorry this is all new to us
Hello!!
Need some help please! It's our first trip with me being disabled. I've got a blue badge, I'll be in a wheelchair and I'll have a letter from my GP (although I haven't read it as yet). The Disney helpline man also suggested I bring a letter from the council (perhaps my PIP letter?).
I'm really really confused about all of the different colours and abbreviations people are using! Is someone able to talk me through exactly what I need to do, where to go, what to bring and then what to expect please please? We're arriving on Wednesday so I know I've left asking on the forum a little late, but I've only just found it!
It's only our second trip, as well as being our honeymoon (whoop!!) so I'm desperate for my crappy body not to ruin everything for us.
All advice is very gratefully received :)
Rachxxx
What yoyve alreadt got us fine. Take it to city hall in the main park or guest services just inside the entrance to the studios and theyll give you the appropriate card.
We went last summer with my dad in a wheelchair for the first time, we had no problems at city hall when we produced his blue badge and explained what his condition was and got the appropriate card.
Hi
I just thought someone might be able to help me or offer advice (and save me ringing Disney lol).
I have a physical disability in one leg which makes standing (and sometimes walking) painful to not possible depending on the day. I am a single mum and the last time I went to dlp (the first time as a mum) I was surprised at how much i struggled. However I was (and still am) scared to even try to get a priority pass because of the advice online which says you need an able bodied helper aged over 18 or you can't go on the rides, and I travel alone with my son (who is 5). I don't need that level of support but I would benefit from queuing for less time (wouldn't everybody lol) and being able to have a sit down in restaurants or whatever when I needed to.
Does anyone know if I could still get the priority pass or whether it wouldn't be suitable for my situation.
Thank you :D
ppp xx
Their concern over having an adult companion is, who's going to help you on and off, particularly if there is an evacuation.
Explain your situation and try. Even if you get a pass for some lower risk rides or for restaurants it may help.
If you can walk and stand, but simply have difficulty doing this for a prolonged period, you would have "difficulty walking and standing" ticked on the pass, which does not require an adult carer.
If you use a wheelchair (even if you can transfer), you may end up with "Wheelchair user" ticked, which would require a carer.
Doing DLP for the first time this November. Child will be in wheelchair. We are from Florida and at WDW (our home park) she has a handicap card. Same for California. I am confused by all the colors people are talking about here. What do I need to bring (besides her wheelchair) to get the appropriate pass? She can transfer easily, just cannot be on feet for long periods of time, over 5 minutes, or walk more than 15 feet at a time.
A letter from a Dr stating her diagnoses and that is permanent and she is not able to walk distances and has difficulty standing in line.
Hi
I was hoping someone would be able to help. My wife suffers with highly active autism and a serve social phobia amongst other things. She is very prone to random attacks when in large crowds or crowded spaces. she does not drive so does not have a blue badge and she does not recieve any pip payments or DLA, is she still able to obtain a disability pass for parades and shows when we go to Disney and if so what will she need? Thank you.
If she gets a letter from a gp stating her condition and inability to queue, yes she is.
Thank you
We're going for the 3rd time in 2 weeks. I normally use a wheelchair but this time was going to take my mobility scooter as it saves someone pushing me all day. Is it still possible to get the disabled access card using this? I have a Blue Badge and hospital letter etc as well.
No problem, it's the paperwork that matters, not if you come in a wheelchair, with crutches or a mobility scooter.
Hi, we are going to DLP in December for the second time. Last year was great. This year I have developed arthritis which leaves me struggling to stand for long periods of time or walk too far in one go. I'll be bringing my blue badge in the hope of getting a disabled pass so we can queue for shorter times, I'm trying so hard not to ruin this trip for my family, we booked it before I was diagnosed and before we knew how bad the arthritis could get!
Question 1: if we use the disabled pass, can we still do parent swap on rides that the kids are too young for (they are 2 and 4)? I don't need a wheelchair or help getting on or off the rides so don't need to be accompanied by an adult. We really loved parent swap last year.
Question 2: we've asked the Santa Fe to try to accommodate us with a ground floor room which accesses the pathways to the walk to Disney Village, just so we can maybe get back to the hotel that little bit easier for a nap during the day if I need it. We had thought of upgrading the hotel to a closer one but can't afford it. Any advice about rooms in the Santa Fe?
Any other advice or tips for travelling with young kids and having the disabled pass? I'm so determined to give them a good trip as we had to cancel a summer holiday because of my illness so I feel like I have to make up for that!
Hi
Just been told by a lovely member on a different part of the forum that carers can get free tickets so just wanted to check what the most up to date info about this is (I know these things regularly change!) We will be going for the second time in July. Last time we took our oldest nephew who is profoundly deaf with cochlear implants. When we got there last time we found out about the pass and as we had a letter to say he couldn't go through the metal detectors we were able to prove it luckily. This time we are taking our younger nephew who has the same disability so had already planned on doing the same again. I was going to buy the 2 day 2 park tickets in advance for all 4 of us for £116 each. However we'll obviously save money if we can get 1 of the adults in for free! Is it right that we just go to the ticket office on the day to buy his ticket? Would we have to do this both days or could we get a 2 day ticket? We wouldn't be going 2 days in a row as we aren't staying onsite if that makes a difference. Are the prices more if you buy on the day (as they are at most places over here)?
Quote from: donnadaydream on January 14, 2018, 01:12:47 PM
Is it right that we just go to the ticket office on the day to buy his ticket? Would we have to do this both days or could we get a 2 day ticket? We wouldn't be going 2 days in a row as we aren't staying onsite if that makes a difference. Are the prices more if you buy on the day (as they are at most places over here)?
I can't help you with the disable part. The prices the prices are (way) higher when you buy at the site. I think it's 100€+ for 1 person 1 day-2 park so try to buy them online.
If you buy them online you can't get the free carer pass! That is the only thing I know for sure about it
Why don't you get 2 tickets online and then your nephews when you get there at disability window. It would mean you get the online cheaper prices and I believe you would also get 10% discount on your nephews ticket.
Quote from: donnadaydream on January 14, 2018, 01:12:47 PM
Hi
Just been told by a lovely member on a different part of the forum that carers can get free tickets so just wanted to check what the most up to date info about this is (I know these things regularly change!) We will be going for the second time in July. Last time we took our oldest nephew who is profoundly deaf with cochlear implants. When we got there last time we found out about the pass and as we had a letter to say he couldn't go through the metal detectors we were able to prove it luckily. This time we are taking our younger nephew who has the same disability so had already planned on doing the same again. I was going to buy the 2 day 2 park tickets in advance for all 4 of us for £116 each. However we'll obviously save money if we can get 1 of the adults in for free! Is it right that we just go to the ticket office on the day to buy his ticket? Would we have to do this both days or could we get a 2 day ticket? We wouldn't be going 2 days in a row as we aren't staying onsite if that makes a difference. Are the prices more if you buy on the day (as they are at most places over here)?
You need proof of their disability in the form of either a blue badge or a letter from a medical professional stating their name, date of birth, their disability, and the fact that they need a carer. If it's 2 adults and 2 disabled children, just do this for 1 of the adults, you won't get 2 adults in for free as children need to be accompanied anyway. The letter needs to be dated within the last 3 months and take the child's passport too, just in case they ask for proof of ID. Go to Donalds Desk (opposite the entrance to the Disneyland Hotel) with all this info and they will issue you a free carer ticket. They may give you a 2 day ticket but they have been clamping down on this recently so you may have to go to the desk on both mornings. Once you are inside the park, take the info to the desk in City Hall and get a green Disabled Priority Access pass for the same child. Their disability entitles them to this but you must have the letter from the medical professional. The green pass means you can enter rides via the disabled entrance and most of the time this means no queueing. Just show the pass to the cast member at the ride entrance. (TIP Don't use your green pass on Small World - long story but unless theres a massive queue, just do the queue.). No need to apply for a green pass for the other child as 1 green pass covers 1 disabled guest and up to 4 more people so you can all ride together on the 1 green pass.
So just to clarify: take info to Donald's Desk for Carer tickets. Then take same information to City Hall inside the Disneyland Park and get a green disabled pass. Hope that helps. xx
Thatsctrue for rides but each disabled person may only have 1 carer with them for parade space in which case id still get a card for each child but you only need show 1 of them for ride access
We go in August with extended family including my mum who uses a wheelchair for long distances and she can't manage stairs. We are keen to book Buffalo Bills but wondered if you need to book a disabled seat when booking direct with Disney or can you just purchase tickets with another agency and on arrival let them know you need to be in the disabled area?
We didnt book a disabled seat but when they saw us with a wheelchair they just automatically put us on the lower rows usually for 1st category seating so only 1 stair. To transfer. But without the cocktail.
Quote from: polar vixen on February 09, 2018, 11:12:30 PM
We didnt book a disabled seat but when they saw us with a wheelchair they just automatically put us on the lower rows usually for 1st category seating so only 1 stair. To transfer. But without the cocktail.
Many thanks for your reply, my mum cant manage any stairs so I assume we would be seated at the top as apparently there is a lift to that area and this this is Category 2 seating. Who did you book with?
We booked with disney direct x
Disney had introduced a carers discount for those booking a package holiday. You can get a discount of the ticket price for the carer. This can be applied if you book direct with Disney or through a travel agent. As it is new there is still a bit of inconsistency surrounding proof required.
For those not staying on site or booking a package you can continue to get a free carers ticket daily. You do not have to wait to buy all the tickets, you can buy them in advance and just pick up the carers ticket in site.
To avoid queues, go to the studios park to get the ticket
I am visiting Disney in June and I have just called up to clarify the free carers ticket. If I show my European Disabled Parking Badge (blue badge) I am entitled to a free carer ticket. I do not need to take any more information with me.
We are a party of 3 adults & 1 child so we will purchase 2 adult & 1 child ticket in advance, and then get the carer ticket on the day for the remaining adult.
Ok just to make sure that I get everything straight.
I have a European Disabily Card, so it's best that I buy my ticket in advance online, and then get the free carer ticket at the park on the day itself?
That is correct.
Awesome, thank you!
Just double checking because I'm buying my ticket tomorrow and I don't want unpleasant surprises on the day itself:
Is it still the case that a carer gets a free entry ticket as long as the person with disabilities has a valid ticket?
And do you have to go to City Hall for it, or to the regular ticket booths at the entrance of the park?
Thank you so much for your help guys! :)
Yes and the regular ticket booth outside (please note: my experience is that nothing is 100% certain in a sentence that has both the word "disability" and "cast member" in it) :)
Thank you!
You have a very valid point, but thanks for taking the time to answer my questions anyway :)
I'll just hope things go smoothly :)
Just to let everyone know that you can still get ONE free carer ticket for someone accompanying a person with disabilities. Provided they have a government issued disabilities card, and a valid ticket.
You just have to go to the Donald Desk to sort it out now :)
You can also do it pretty early in the morning, because I did it at 9am (printed entrance ticket and my EU disability card in hand) and it was no problem. The CM was super friendly and helpful, and we were allowed to enter the park at 9.30am.
I just wanted to put that here for other people that need this info. My husband and I went on October 5th.
It's best to ask a CM at the entrance to double check things though, because DLP tends to make changes and you might accidently end in the wrong queue if you don't check (we did check and that's how we ended up at the Donald Desk).
Guys, because on twitter there was a lot of stuff going around that you would HAVE to have the app and that the disability access cards would be linked to it, I asked DLP help in twitter DM.
You do in fact: NOT need the app.
However, DLP now demands the following paperwork, even for a green disability card, and this is a direct copy paste:
In order to receive an Access card, the following documents are required :
Priority Card: for disabled guests (anyone who is officially registered as disabled).
-Disability Living Allowance (DLA) or Attendance Allowance award letter (AA) all dated within the last 12 months.
-Personal Independence Payment letter (PIP) dated within the last 12 months.
-A current and valid Blue Badge
-Letter from General Practitioner (GP) or consultant, signed and stamped (dated within the last 12 months) confirming the need for a full time carer or certifying that the person has a permanent disability. This does not need to be a letter of diagnosis.
Easy Access Card: for guests with a temporary illness and for expectant mothers.
-Letter from General Practitioner (GP) or consultant, signed and stamped (dated within the last 12 months) certifying that the person has a temporary illness or is pregnant.
IMPORTANT ! Unfortunately we will not be able to issue an Access Card without seeing the above documentation.
For more information, please check here : http://alc.cx/2/3y7f .
With kind regards,
Lexi °o°
Can anyone confirm whether they really ask for that information at the Donald Desk or City Hall?
When we went in March it was 1 of those things, not all of them. With the dla letter they asked if we had something stating what the disability was (because of course dla letters don't) . My boys diagnosis letters were over 5 years old but they were happy to accept that with the recent dla letter. Many people in the uk have a disability but still don't qualify for a blue badge- making it an impossible thing to show. So yeah just one item from the list is fine. They also wanted to see our passports for proof of identity
Is there any way one could rent an electric scooter to use in DLP?
My mom has gotten severe problems with her back and hip, but we cannot transport two wheelchairs in our car, and not our own scooter either.