I have recently come back from a trip to Disneyland Paris. I intend to write a full Trip Report when I get the time. But for now I would like to share with you some pictures showing some of the latest Maintenance updates going on around at the Resort. Including several areas of neglect I sadly encountered. I would like to point out I did not go looking for any of this stuff and it was clearly in view of all the Guests inside the park during the days that I visited.
Lets start with with Captain Hook's Pirate Ship out in Adventureland which is in clear need of a full refurbishment.
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One of the walking Bridges over in Adventureland on the other hand appeared to be recieving a full refurbishment from top to bottom. This kind of cover up looks ugly but it was nice to see some TLC being given to a park which has faced thanks to bad financial results and poor Management years of neglect.
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Taking a cruise of the Rivers of America I spotted the Molly Brown docked and completely covered up recieving a full refurbishment.
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Sadly I was than reminded of a Disneyland Paris in another era when I found the Geyser's sat there not working. A cold reminder that we'll unlikely ever see this effect working again.
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During my last visit in 2008, Phantom Manor was in serious need of a refurbishment. This time the attraction was closed so I did not get the opportunity to ride one of the signature attractions at this park. But I did see quite a few maintenance workers and Management walking around the grounds.
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Leaving Frontierland I came across a small pond full of coke bottels and Maps. Would it take to much time for someone to fish out the crap in one of the parks water features.
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So making my way into Fantasyland, I was suprised to see Alice's Curious Labyrinth in such good condition. Well except for the poor White Rabbit!
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Where's his hand?
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The following day I returned expecting to find the figure removed. Nope it remained on show minus no hand. Although Maintenance did notice the problem as the clock was picked up.
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Yes I had to pinch myself to know if I was still inside a Disney Park or having some kind of nightmare.
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Waiting in line for the Peter Pan attraction I was kept entertained by reading the hundreds of graffiti messages that people have writen over the years. Some of this stuff dates back to 94 and is all over the walls. Would it hurt to go over it with a lick of paint. I know times are hard but really is not excuse for this lack of respect by both the park Guests and Management who are quite happy to allow this stuff to be seen.
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Mean while over at the Studios. The stickers were starting to peel off the Toon Studios Security booth.
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Now TSPL had not been open more than a month and already Rex has been damaged.
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However a few days later the damaged done to Rex had been addressed.
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Thats it for my Park Mentenance update. I hope by posting these shots online you'll see just how happy Disney and its hand picked Management team are to let the standards continue to slip in Europe. There was of course the usual trash cans overflowing with litter. And Cast Members who's job it is to sweep the floors leaned up against a wall, while used cigeratte's were left on the floor. But I think you have seen enough horror for one day. Despite the negative post's I did actually have a good time. And I hope to share my good experiences with you very soon. Well all except for Toy Story Playland.
Thanks for sharing. I am not one to go looking for problems in the parks, but the graffiti in Peter Pan queue area really really disgusts me. I can't believe they don't do anything about it, as you say, it wouldn't take much.
I am glad you still enjoyed your trip and look forward to hearing about the good things too!
I feel the same way about all these issues, back in July I was horrifiedd at the amount of bottles and other crap that was floating in the rivers of the far West. :evil:
As for that graffiti in the queue line for Peter Pan, that's just unbelievable! :cry:
And regarding the overflowing trash cans and fag ends on the floors, where are these workers managers? Shouldn't there be someone supervising park cleanliness?
I hate litter and cigarretes, heck I spend most Sundays clearing it up... not the sort of thing I want to see on my holliday :roll:
Oh my god! Ican't remember that Peter Pan looked that way in February.
I really hope that these things get fixed soon. Disney really needs more people to clean the parks and to fix such things like graffiti.
Malin, might you maybe write a email to the resort and include those pictures? (of peter pan)
Quote from: "Malin"Lets start with with Captain Hook's Pirate Ship out in Adventureland which is in clear need of a full refurbishment.
Coming up early next year, fortunately!
Quote from: "Malin"Waiting in line for the Peter Pan attraction I was kept entertained by reading the hundreds of graffiti messages that people have writen over the years. Some of this stuff dates back to 94 and is all over the walls. Would it hurt to go over it with a lick of paint. I know times are hard but really is not excuse for this lack of respect by both the park Guests and Management who are quite happy to allow this stuff to be seen.
Um... that particular wall you show was only added a few years ago, and all the walls are repainted frequently during refurbishments. While I agree that it's disgusting to see the walls in that state, (and believe me, nobody is "happy" to have them that way) unfortunately DLP can't repaint those walls when the attraction is open to guests... As long as guests behave that way here in Europe, we'll have to deal with sights like that (not to mention the added maintenance costs which take money away from other parts of the park, like the geysers.....)
Quote from: "RiverRogue"Um... that particular wall you show was only added a few years ago, and all the walls are repainted frequently during refurbishments. While I agree that it's disgusting to see the walls in that state, (and believe me, nobody is "happy" to have them that way) unfortunately DLP can't repaint those walls when the attraction is open to guests... As long as guests behave that way here in Europe, we'll have to deal with sights like that (not to mention the added maintenance costs which take money away from other parts of the park, like the geysers.....)
But they could do it after the park closed. At least it should be possible during off season, since the park closes at 6pm most of the time. I also think that it doesn't take a lot of money to repaint that wall once a month. I know that we are talking just about one wall and when you sum it up with all the other broken things it will get expensive, but I still think that these little improvements help to raise the quality of the park. Maybe the refurbishments wouldn't be so expensive when the management would take a little bit more care to improve during the rest of the time
Quote from: "dagobert"Quote from: "RiverRogue"Um... that particular wall you show was only added a few years ago, and all the walls are repainted frequently during refurbishments. While I agree that it's disgusting to see the walls in that state, (and believe me, nobody is "happy" to have them that way) unfortunately DLP can't repaint those walls when the attraction is open to guests... As long as guests behave that way here in Europe, we'll have to deal with sights like that (not to mention the added maintenance costs which take money away from other parts of the park, like the geysers.....)
But they could do it after the park closed. At least it should be possible during off season, since the park closes at 6pm most of the time. I also think that it doesn't take a lot of money to repaint that wall once a month. I know that we are talking just about one wall and when you sum it up with all the other broken things it will get expensive, but I still think that these little improvements help to raise the quality of the park. Maybe the refurbishments wouldn't be so expensive when the management would take a little bit more care to improve during the rest of the time
Exactley! If they would have kept the Molly Brown free of weeds and kept touching up the paint, they wouldn't have to spend a fortune completely refiting it! :roll:
What sort of people run this place :lol:
Quote from: "dagobert"But they could do it after the park closed. At least it should be possible during off season, since the park closes at 6pm most of the time. I also think that it doesn't take a lot of money to repaint that wall once a month. I know that we are talking just about one wall and when you sum it up with all the other broken things it will get expensive, but I still think that these little improvements help to raise the quality of the park. Maybe the refurbishments wouldn't be so expensive when the management would take a little bit more care to improve during the rest of the time
Apart from the fact that it would cost a fortune in material and labor to repaint every queue wall once per month, there are more practical considerations as well... such as risking it not being dry by morning...
Quote from: "RiverRogue"Quote from: "dagobert"But they could do it after the park closed. At least it should be possible during off season, since the park closes at 6pm most of the time. I also think that it doesn't take a lot of money to repaint that wall once a month. I know that we are talking just about one wall and when you sum it up with all the other broken things it will get expensive, but I still think that these little improvements help to raise the quality of the park. Maybe the refurbishments wouldn't be so expensive when the management would take a little bit more care to improve during the rest of the time
Apart from the fact that it would cost a fortune in material and labor to repaint every queue wall once per month, there are more practical considerations as well... such as risking it not being dry by morning...
Of course repainting each queue once a month is too expensive, but not every queue looks that way. They can repaint queues that really need it, like Peter Pan at the moment. The paint could indeed be a problem, but since Disney doesn't open and close each attraction at the same time, it could be possible to repaint it.
It seems that you know a lot about the daily business of DLRP. Are you working there? So maybe you know if there are maintenance people that work during the night. At least I've seen a German TV production about the resort a few years that showed CMs working during the night working on plants, on Big Thunder Mountain's lifthills and painting the fences around Central Plaza.
Quote from: "dagobert"So maybe you know if there are maintenance people that work during the night. At least I've seen a German TV production about the resort a few years that showed CMs working during the night working on plants, on Big Thunder Mountain's lifthills and painting the fences around Central Plaza.
Yes, there are ride maintenance, gardening and cleaning crews working at night, along with people from other departments whenever necessary on a case by case basis (e.g. when new shop windows are installed or new shows are rehearsed).
Quote from: "RiverRogue"Quote from: "dagobert"So maybe you know if there are maintenance people that work during the night. At least I've seen a German TV production about the resort a few years that showed CMs working during the night working on plants, on Big Thunder Mountain's lifthills and painting the fences around Central Plaza.
Yes, there are ride maintenance, gardening and cleaning crews working at night, along with people from other departments whenever necessary on a case by case basis (e.g. when new shop windows are installed or new shows are rehearsed).
Thanks for answering that questions. That's why I thought that it has to be possible to repaint walls and fix other small things on a regular basis during the night.
Quote from: "dagobert"That's why I thought that it has to be possible to repaint walls and fix other small things on a regular basis during the night.
They can and they do fix things over night... However, (and I think we've already had that discussion on here a while ago) there's a long list of things to fix due to the sheer size of the resort, with the occasional emergency repair thrown in for good measure. It's not possible to take care of everything at once, even if it seems to be a small thing taken by itself, due to the global amount of work... and then some things are just not logistically feasible.
DLP may be the worst kept-up Disney resort, as is repeated often enough... however it's also the one with the biggest financial problems, the harshest weather and (it would seem) the most destructive guests. It's not all due to lack of good will.....
Whilst its true that the state of Hooks ship is really sad what I think is sadder is the attitude of guests who think its ok to dump rubbish and grafitti on walls. If Disney didnt have to spend time sorting out issues caused by guests they would have more time and money to keep on top of general maintenance. Maybe Disney need a charater along the lines of the Crying Indian character (I think thats his name) used in a litter campaign in the states
All of this is sad, and I am happy that they are doing something to the ship in the new year. I actually think the saddest part is the White Rabbit - not only did the clock/hand fall off his body, but maintenance noticed it and just dismantled the hand from the clock and putting the clock "back" so it looks like nothing is wrong. I am sure that it will be a long time before we see his left hand again - which is a shame and an underestimate of their guests - it is still pretty obvious that his hand his missing.
Quote from: "forza_united"I am sure that it will be a long time before we see his left hand again - which is a shame and an underestimate of their guests - it is still pretty obvious that his hand his missing.
I think you underestimate
them, actually... ;) They've done a temporary fix since that second photo was taken. The hand is back in place and it may take a deliberate look at that part of the figure to realize it's broken. Like I said, it's a temporary fix, but better than nothing.
Quote from: "RiverRogue"Quote from: "forza_united"I am sure that it will be a long time before we see his left hand again - which is a shame and an underestimate of their guests - it is still pretty obvious that his hand his missing.
I think you underestimate them, actually... ;) They've done a temporary fix since that second photo was taken. The hand is back in place and it may take a deliberate look at that part of the figure to realize it's broken. Like I said, it's a temporary fix, but better than nothing.
I might be underestimating them regarding the time for a full fix. Nonetheless they should remove the entire figure in stead of this - it gives the sense of them having dealt with it in a way. They need to remove him to fix it properly anyway. It's good if they have put the hand back in place, but still that second photo should never have been possible to take.
As Dagobert wrote you seem to be very updated on the maintenance - may I ask how? (completely fair if you cannot answer this question)
Im really kinda supprised in seeing those photos, thank you or posting them Malin. Cant quite believe how incredbly simple some of those things are to sort out yet noody has done them. It kinda makes Walt's views on keeping Disneyland clean and appealing to guests year round near on unexistant. Please Please sort this out DLRP.
Quote from: "forza_united"Nonetheless they should remove the entire figure in stead of this - it gives the sense of them having dealt with it in a way. They need to remove him to fix it properly anyway. It's good if they have put the hand back in place, but still that second photo should never have been possible to take.
Fair enough.
QuoteAs Dagobert wrote you seem to be very updated on the maintenance - may I ask how?
All I'll say is that I'm not kidding about my location...
Quote from: "Dlrpfan"Cant quite believe how incredbly simple some of those things are to sort out yet noody has done them.
Here we go again.......
i think its unfair to keep going on and on about whats wrong with the park and start saying something like how wonderful it is! i never really notice anything when im there cos i love it! and if the ships being fully reapired soon thats great.
Ive never been to any other disney parks so i cant compare.
i agree with laura... i mean... had never noticed any of the maintenace things that needed to be done before joining the forum.... but i guess every trip i have been on to disney i have been under the age of 18 and therefore not exactly paying attention or looking for these types of things... =/ and like laura i love DLRP more than anywhere =] i have grown up going there... and they are slowly working their way around the park fixing things here and there =]
edit: i deleted a rant i had about the molly brown... as it wasnt very nice :oops:
Quote from: "SwipatronSparks"i agree with laura... i mean... had never noticed any of the maintenace things that needed to be done before joining the forum.... but i guess every trip i have been on to disney i have been under the age of 18 and therefore not exactly paying attention or looking for these types of things... =/ and like laura i love DLRP more than anywhere =] i have grown up going there... and they are slowly working their way around the park fixing things here and there =]
edit: i deleted a rant i had about the molly brown... as it wasnt very nice :oops:
I also try to see the positive things in the parks, but the bad state of the pirate ship or the grafiti can't be overlooked. I've only been once during a high season, Christmas, and all the other times during off season. What I recognized that during off season the park was always cleaner and more effects were working.
Quote from: "Dlrpfan". It kinda makes Walt's views on keeping Disneyland clean and appealing to guests year round near on unexistant. Please Please sort this out DLRP.
I think the time that TWDC tried to live up to Walt's standards are long gone. At the end of the day TWDC is a company that doesn't care about the consumer, it cares about their shareholders. There is nothing bad with that, but it really needs a person again, like Roy E. Disney, that kept an eye on everything. Unfortunately nothing will change until no one addresses the problems. That's why I think it's great that there are people like Malin or Davewasbaloo who point out the problems.
I thought that maybe it would be better for DLRP if TWDC would sell Euro Disney SCA. Then the resort could be operated by an independent company, like TDR. TWDC would collect licence fees and the new company has to maintain a higher quality of the resort. Otherwise, except of bad guest behaviour, I can't explain why TDR is doing so great in terms of cleaness or maintenance. I think TDR has to pay if the quality doesn't live up to the Disney quality.
BUT, I'm not sure if DLRP would have any chance to survive without the backing of TWDC. It doesn't make any money and maybe it will take more time to do so. I can imagine that a new company would keep CMs to a minimum to make money. That effects the quality for the guests, that means that guests will not return and it ends that the resort may go bankrupt.
Quote from: "dagobert"Unfortunately nothing will change until no one addresses the problems. That's why I think it's great that there are people like Malin or Davewasbaloo who point out the problems.
Now, while there is an off-chance that someone at DLP (okay, make that someone
important at DLP) might read those posts and use them for good, let me point out that there's a safer way to get yourselves heard: At the end of your trip, take a moment to pass by City Hall and comment on the most important points, positive and negative, of your visit. If you don't want to take the time while there, send a letter. That way your feedback will be distributed across the company, most specifically among the management of the departments concerned.
I agree that it's a good thing that these problems are discussed online, but it might not be the best way to get your opinion noticed by DLP...
Quote from: "dagobert"Otherwise, except of bad guest behaviour, I can't explain why TDR is doing so great in terms of cleaness or maintenance. I think TDR has to pay if the quality doesn't live up to the Disney quality.
Not only are Japanese guests 500% more respectful (heck, they try hard not to spill popcorn, imagine their point of view on graffiti in the queues), but TDR was a financial success from the start, giving OLC ample means to address any natural deterioration immediately.
Quote from: "RiverRogue"Now, while there is an off-chance that someone at DLP (okay, make that someone important at DLP) might read those posts and use them for good, let me point out that there's a safer way to get yourselves heard: At the end of your trip, take a moment to pass by City Hall and comment on the most important points, positive and negative, of your visit. If you don't want to take the time while there, send a letter. That way your feedback will be distributed across the company, most specifically among the management of the departments concerned.
I agree that it's a good thing that these problems are discussed online, but it might not be the best way to get your opinion noticed by DLP...
Quote from: "dagobert"Otherwise, except of bad guest behaviour, I can't explain why TDR is doing so great in terms of cleaness or maintenance. I think TDR has to pay if the quality doesn't live up to the Disney quality.
Not only are Japanese guests 500% more respectful (heck, they try hard not to spill popcorn, imagine their point of view on graffiti in the queues), but TDR was a financial success from the start, giving OLC ample means to address any natural deterioration immediately.
You are absolutely right, online discussing will not change anything, but at least there are some people who care about it and maybe it makes other visitors think about the cleaness and maintenace of the park. And perhaps more people will care about the parks and tell Disney what to do.
At the end of our last visit in February we went to the City Hall and made a complaint about several things, especially about very rude and unfriendly CMs. After we returned home I also wrote an complaint about the CMs and about the hotel to the Guest Communications departement. After a few months we got a nice letter back.
It is so sad that there are so many people out there who don't care about anything.
I'm as suprised as you all will be :shock:
WELL DONE MAINTENANCE :thumbs:
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Source: pixiedust.be
It's great to see these kind of refurbs :D
Keep them up DLRP!
Great to see DLRP is finally investing in maintenance. Needed to get a higher level of 'Magic'
i'm just wondering, where i should post this, but i thought this would be the appropriate area after having looked at the DLRP forum on micechate, and i quote something that "TimmyTimmyTimmy" has said on there...
QuoteThey always strike and demonstrate in France.
A friend of mine went to Disneyland in Paris... at the gates they asked if their children could meet Mickey Mouse. The CMs answered:
WE DON`T HAVE TO DO EVERYTHING THE AMERICANS DOOO!!
I say remove Disney from France and let them selfes come up with something great to build in the empty space.
Paris has the highest disappointment rate amung tourists in the world.
To everybody thinking of going to DLP... go to TDL and TDS. Tokyo is the most wonderful place with two of the best themeparks in the world. It´s a place where people care about how things are made.
Who needs Toy Story Playland when there is DisneySEA.
//http://micechat.com/forums/disneyland-resort-paris/144177-disneyland-paris-maintenance-update-8.html
also has he left this forum, because if he has, then all i can say is "good riddance"
What an absurd post by Timmy Timmy Timmy! Who the hell can afford to go to Tokyo as regularly as Paris? If he has left the forum then goodbye , have a great time in Japan!
whenever "davewasbaloo" says anything about TSPL, or DLRP in general, i loved his little ramblings as they were a good source for entertainment :thumbs: aswell as valid posts, but whenever timmytimmytimmy goes on, well his rants got boring after while, because it was always the same thing about how the quality in tokyo is better than other places...
well if he can afford Tokyo Disney... THEN GOOD FOR HIM!!!
i mean some of us can't afford Tokyo Disney, maybe save up for Walt Disney World Resort Florida, but for some of us Disneyland Paris is right on our doorstep, or for many, myself included... just over the channel :D
Quote from: "MattyD24"whenever "davewasbaloo" says anything about TSPL, or DLRP in general, i loved his little ramblings as they were a good source for entertainment :thumbs: aswell as valid posts, but whenever timmytimmytimmy goes on, well his rants got boring after while, because it was always the same thing about how the quality in tokyo is better than other places...
well if he can afford Tokyo Disney... THEN GOOD FOR HIM!!!
i mean some of us can't afford Tokyo Disney, maybe save up for Walt Disney World Resort Florida, but for some of us Disneyland Paris is right on our doorstep, or for many, myself included... just over the channel :D
It seems he has left the forum so I think that we should stop writing about him, especially when he made the comments on another forum and not here. At least that's my opinion. I know he was sometimes annoying with his comments, but now he is gone and so we shouldn't talk about him anymore. ;)
Agreed - let him hate DLP all he wants and as he's not in this board any more so leave him to it.
im happy he has gone unlike Davewasbaloo his points werent as well informed, Dave has a balanced view but has reasoning and experience and I really value his viewpoints.
Ok so back on topic ;) : What in your opinion is the first thing that should be fixed/ maintenance wise (so no bringing back terre the la lune or visionarium or a 3rd park.
For me it would be the streets all trough the resort. they are in such bad shape with all the cracks and piece concrete missing its hiddious and dangerous as well!
I'm waiting for Hooks Galley to be refurbed. Although in the world in which I'm in charge of DLRP it will come back with firing cannons which send off a salvo in a mini battle randomly every few hours or so.
I would refurbish the Galley too. I loved running about on it as a child. And the Geyser too.
Love the idea about the cannons.
First I would refurbish the pirate ship, followed by the castle and Colonel Hati's Pizza Outpost. In February the restaurant looked really bad on the outside, but maybe that was already fixed.
Then I would clean the Rivers of the Far West. I couldn't believe how dirty the river was.
And of course I would repaint the grafitis in the queues.
Another big issue are the hotels. Each of the seven Disney hotels would receive an extensive refurbishment including new rooms.
Unfortunately the financial background isn't the best, so I'm happy that at least the pirate ship gets a renovation.
QuoteAlthough in the world in which I'm in charge of DLRP it will come back with firing cannons which send off a salvo in a mini battle randomly every few hours or so.
Thats a great idea!
Quote from: "dagobert"First I would refurbish the pirate ship, followed by the castle and Colonel Hati's Pizza Outpost. In February the restaurant looked really bad on the outside, but maybe that was already fixed.
Then I would clean the Rivers of the Far West. I couldn't believe how dirty the river was.
And of course I would repaint the grafitis in the queues.
Another big issue are the hotels. Each of the seven Disney hotels would receive an extensive refurbishment including new rooms.
Unfortunately the financial background isn't the best, so I'm happy that at least the pirate ship gets a renovation.
I agree 100% with that plan
Quote from: "SwipatronSparks"i agree with laura... i mean... had never noticed any of the maintenace things that needed to be done before joining the forum.... but i guess every trip i have been on to disney i have been under the age of 18 and therefore not exactly paying attention or looking for these types of things...
Yeah thats the one downside to being on this, or any forum. You start to pay particular attention to anything and everything. You stop enjoying yourself so much as you get too fixed on trying to find/notice stuff.
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I think the more and more you go to the parks , and the older you get ! you see different things .When you go on a ride for the tenth time you start to spot the little things around that need fixing , an animatronic that isn't working or an effect missing .99% of guests don't even realise it but we do , it wont affect the trip for regular visitors but to a Disney fan it is a sign that the company is slipping in its mission to keep the parks up to standard , and that is why we get so upset ! But of course as more and more people return to the resort and become Disney fans themselves the numbers increase of people who begin to see a decline in standards .
Quote from: "Timbo"I think the more and more you go to the parks , and the older you get ! you see different things .When you go on a ride for the tenth time you start to spot the little things around that need fixing , an animatronic that isn't working or an effect missing .99% of guests don't even realise it but we do , it wont affect the trip for regular visitors but to a Disney fan it is a sign that the company is slipping in its mission to keep the parks up to standard , and that is why we get so upset ! But of course as more and more people return to the resort and become Disney fans themselves the numbers increase of people who begin to see a decline in standards .
I couldn't have said it any better!
Quote from: "sebassah"Ok so back on topic ;) : What in your opinion is the first thing that should be fixed/ maintenance wise
Maybe not the first thing, but I was just sorting some photos and remembered how Armageddon currently looks...
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Unless there's been progress in the past few months.
Yeah I agree with Armageddon. The logo also looks very pink nowadays. Its very odd how they're letting things get this bad nowadays, especially when you consider that they do still carry out maintenance on the Studio 1 building, and Main St shops etc. As well as the Adventureland bridge's, yet this and the Pirate Ship are left to rot...
Doesn't make sense to me.
The maintenance policy at DLRP just does'nt make commercial sense, the Mark Twain was refurbished a short time ago and last weekend I noticed that the paintwork is poor in places leading to holes in the wood which will eventually have to be replaced, whereas if the paintwork was kept up to standard, the expensive refurb would not be needed so quickly. Its not rocket science Disney!!