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Disneyland Paris => Disneyland Paris Trip Planning => Topic started by: Mike_6480 on April 28, 2015, 09:38:58 AM

Title: Booked online but no confirmation yet
Post by: Mike_6480 on April 28, 2015, 09:38:58 AM
We booked online last night for a stay in April next year.

Printed out page with reservation number but currently haven't received an email confirmation and if I put the reservation number and my surname into their site it doesn't recognise that we have a booking.

Should we be worried?

Might wait a day or two and then ring them up if we don't receive anything.
Title: Re: Booked online but no confirmation yet
Post by: grovesie on April 28, 2015, 10:02:47 AM
Confirmation emails can take 24 - 48 hours to be received. If you don't have an email by then I would start to make enquiries
Title: Re: Booked online but no confirmation yet
Post by: Aurora1 on April 28, 2015, 11:00:25 AM
Don`t worry, like said above, it takes a while to get the confirmation! I had the same issue  awhile ago, called the next day and they told me, it can take a day or two and not to worry!
Title: Re: Booked online but no confirmation yet
Post by: tillyjenny on April 28, 2015, 11:19:12 AM
Please don't worry, I asked the same question back in March, Disney we booked at 10am on March 7th & didn't get the email until 3.30pm on the 9th March when we booked by phone, though it did show up in My Disneyland a day earlier.
Title: Re: Booked online but no confirmation yet
Post by: Mike_6480 on April 28, 2015, 07:51:36 PM
Received my confirmation this afternoon  :)