DLP Guide Forum - The Disneyland Paris magicforum community

Disneyland Paris => Disneyland Paris Trip Reports => Topic started by: Cookie on June 30, 2012, 01:49:19 PM

Title: Comments on Rude guests.. other peoples opinions??
Post by: Cookie on June 30, 2012, 01:49:19 PM
Hi Everyone!

So, I'm not sure if this is the right area to post this in but it is relating to a trip to Disney I went on last week!

I have been going to DLRP and WDW for years and never have I experienced such rude behaviour from guests as I did last Tuesday! Perhaps this has happened to some of you before?

Anyway, to cut a long story short after only two hours in the park we were fed up with people queue jumping and pushing which did not start our day off well! The worst people for it to my surprise were actually familes with young children! Perhaps it is because me and my friend are in our early twenties and these people felt they had more of a right to be there than we did?! Don't get me wrong and please do not be offended, I am not saying ALL guests or families were rude just unfortunately quite a high percentage!

Can I also please have peoples opinions on people sat on the curbs waiting for the parade? I understand everyone wants to get a good place and some people are sat there well in advance so definitely deserve a good view! However, do any of you agree with people not letting others through or past you if you are sat in this position? Especially in high season where it is difficult to even walk on the pavement around parade time!

I have to admit it has totally tainted my view of going to the park again, I am due to go again in November which I have to say I am really not looking forward to as much now! I'm hoping it will be quieter at this time of year and therefore less of pushing, shoving and general rude behaviour from people!

The other time of day that was totally ruined for us was Dreams :-( after we had our spot and the show had STARTED people with children on their shoulders (again fair enough if people want their children to see, we deliberately positioned ourselves away from the areas were people were doing this) actually had the absolute cheek to come and stand directly in front of us so we could not see a thing!! No matter where I seemed to move this one particular mother seemed to move back infront of me.. so any tips on how to avoid this please? I know she wanted her child to have a good view but it's not like I was a giant and the child was literally head and shoulders above me!

Sorry to rant on and just to note it cannot be a language issue with some of these people as I can speak french and german (not fluent but definitely enough to communicate) and my friend I was with can speak Spanish so the majority of people we could communicate with! Plus we always made the effort to speak french as we are respectful people!

Please, please, please can someone advise me on how to look over this and even 4 days later I am still absolutely gutted that these strangers have ruined my holiday!!

Don't get me wrong not everyone was rude, infact people of a similar age to us (who I thought would be the worst) and any English and American people especially we met were soooo friendly and some even made our day!

I think next time I will just save up for a long time and go back to America!!

Sorry everyone- rant over! But opinions on the curb situation and children on shoulders at dreams- as I had a particularly bad experience with this- would be much appreciated! Although I am quite patient and willing to understand that everyone there wants to get the best they can out of their holidays people I will be going with in November will probably not stand for it and I do not want there to be arguments and confrontations in what is supposed to be a happy place!!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: ed-uk on June 30, 2012, 02:19:41 PM
You shouldn't let other people ruin it for you. Children on shoulders, queue jumping, no one likes that,  people sat on the curb waiting for a parade guarding their position, pushing and shoving in a busy park, doesn't happen in America? I've seen people hanging from the lampposts, climbing in the trees and trampling over the flower beds to see the fantillusion parade.  Oh well, count yourself lucky you didn't get someone smoking in your face. I've been on very busy days in the summer and will be this year, so I'm learning some rugby tackles. :thumbs:
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Cookie on June 30, 2012, 03:37:58 PM
HaHa brilliant! Think I'll be learning how to tell people in the nicest way possible what I think in every language! People sitting on the curbs isn't too annoying as it's fair enough that they want to keep their place! It's the people that refuse to move to let you through! I had some woman (I think Spanish) who would not move to let us through and we wanted to leave park to beat the crowds after the parade- unbelievable! If I wasn't at a Disney park with young children everywhere I would have probably let anger get the better of me! But to be fair the cast members seem pretty useless, there were literally people jumping over posts in queues at BTM and cutting in later down the line! And nothing was done about it!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: debbieharry on June 30, 2012, 03:45:12 PM
im glad i have my body guard with me this july (my son is 16 yrs 17stone and 6ft ) so no one will be pushing passed us this year ;)
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Cookie on June 30, 2012, 03:55:43 PM
Oh and yes that's another annoying thing people smoking in the park! I went with the impression that it was not allowed?! Lovely to see cigarette stubs on the floor at Disney! Also I know, the sad thing is all the parks can't control how rude the guests are but you would think people would just consider how their actions ruin other peoples experiences!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: DisneyDonna on June 30, 2012, 04:19:44 PM
Quote from: "Cookie"Oh and yes that's another annoying thing people smoking in the park! I went with the impression that it was not allowed?! Lovely to see cigarette stubs on the floor at Disney! Also I know, the sad thing is all the parks can't control how rude the guests are but you would think people would just consider how their actions ruin other peoples experiences!

smoking is allowed on certain spots, though. But it's definitly rude to just drop them on the ground.

Last March the smoking in the park seemed notably a lot worse than the year before! People were smoking in queues, even if the queues were 'covered' such as Crush's and BTM, I had never seen that before...

We also had a lot of incidents with rude guests.. In the Tower of Terror queue there were children sitting on the chairs which are inside the main lobby of the 'hotel', trying to open each and every door, or cabinet they could find...
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: ed-uk on June 30, 2012, 04:21:12 PM
Although I have had to put up with some rude behaviour from guests at DLP over the years, my experiences have been mostly good. We've been going to DLP for 20 years and I'm quite chilled out now about getting on the rides, and I get alot of satisfaction in beating the queues and finding a good position to watch the parade. Just don't get in the way of a Mum with a pushchair :shock:
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: kelliejayne on June 30, 2012, 05:00:11 PM
We were there this week just gone also and have to admit some people do leave their manners at home. We were very lucky most of the time that CM's bent over backwards to help us get through etc as my 6 yr old has a wheelchair. I still found it incredible, however, that a grown man found it acceptable to push himself right in front of his wheelchair and practically sat on his knee to get a photo of Goofy I would happily have moved for a moment if he had simply asked lol. I found queuing for drinks / ice cream the worst as people were smoking in the queues and it really put me off. Popcorn doesn't smell quite the same with nicotine mixed in.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Cookie on June 30, 2012, 07:43:50 PM
I know, I don't quite understand why people don't seem to realise that if they just ask (politely!) then 99% of people would happily give some space etc! And I know, there are certain areas where smoking is totally unnecassary such as in queues and smaller spaces, especially considering most of the people there are young children!

I suppose it is just a case of some people being the way there are?! But just wish there was a way to stop this happening so much, it just spoils it for some people and it's such a shame!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: ed-uk on June 30, 2012, 08:10:32 PM
In a America and Britain smoking is frowned upon, 25 years ago if someone smoked around me and I asked them to stop, people would look at me like I was mad, that's how much things have changed. Maybe other parts of the world are playing catch up, there has to be a cultural change in peoples attitude towards smoking in my view, its not really a Disneyland Paris problem. I know that there are smoking areas and CMs should enforce them, but guest have to be willing to cooperate and many probably won't, they no doubt take the view, it's not against the law. It's just like the picnic area provided outside the park, some people still insist on taking their picnics inside the park because they say they can't afford the food, it's still against the rules as far as I know.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Minnie2610 on June 30, 2012, 09:12:15 PM
Hello

We just came back and we arrived on Tuesday had a brilliant time will do a trip report soon.

Some guests were lovely and their childrens manners was outstanding. The only complaint I had about queing was peoples bags. People would be continuously looking around them and keep hitting you with their bags. People behing you would also stand up to close to us and hardly leave room to breathe as if it was going to make their queue time shorter. I had not to much experience with queue jumping but it did happen once or twice. I am usually very firm with my position and if somebody tries to push through I stand on front of them (as in not jump queue but remain in my place except on front of them).

For the parades I have to say people sitting on the foot path I dont mind they are very fair and its always first come first served. I`m happy as long as they don`t block our view. I can`t stand it though when they are sitting on front of you and then the parade starts and they stand up.  :evil:


As for Dreams I really do agree with what you said. We got a brilliant spot over to the right at a fenced off area near the info kiosk. We stood outside the railing and everyone inside it on the grass was sitting down. We thought this brilliant  but once the music began  :x  that brought out the maddening. They automatically stood up not considering that they had a perfect view already and weren`t blocking anyone and then blocked everyones view.  :x
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Cookie on July 01, 2012, 05:23:27 PM
Oooh I hope you all don't think I am just moaning and making the park look bad- this is really not what I wanted to do! Infact apart from the incident with the woman refusing to move from the curb to let me through and the queue jumpers on BTM (I'm sure you all know how long the queues get for that ride so it is quite annoying to see people pushing in!) it was one of the best visits I have had to DLP! Dreams was incredible and worth the trip alone!! Anyway plan to do a proper trip report soon- minus the mention of rude guests! Then it's time to get excited for my first visit to DLP at christmas!! :-D

Thank you for your opinions on it all, I will try to not let it get to me so much next time! I guess it's nice to think you're in a nice happy bubble at Disneyland! :-)
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Vegitabeta on July 01, 2012, 05:49:39 PM
I have noticed all kinds of rudeness like this, I wouldn't know where to start.  English, French German, they're all at it!  I'm glad I'll have my well built friend with me on my next trip!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: nathalie on July 01, 2012, 07:29:50 PM
I always sit down at the curb, waiting for a parade to begin, hehe.
But, when it actually starts, I will stay seated, not to bug anyone else behind me, and I'm just more comfortable sitting down, hehe.

Though, when you are sitting down waiting, you really should count the numberous of feet you get hit in the head by!!
It's not that people say "excuse me, can I pass?" anymore   :|
They just push their way intbetween 2 people sitting down, and 9 out of 10 they hit someone, and sometimes very hard because half of the people are "running", and when they do hit you, don't you even think they say "sorry"  :?

Off course, not everyone is like this, I've noticed only a group of certain people this mainly happens with (but, I know, even there are good ones too, but it seems noticable it's a majority of certain groups, where 90% of others agree with).

I can't be bothered with the smoking.
I don't smoke myself, but I grew up in a house where both parents do.
Don't think anything can really be done about it, because you are outside.
Though, I do agree, no smoking in waiting lines (as it's just too crowded for that).
And yes, for crying out loud, there are so many trash cans at the park, don't just throw all those cigarette butts on the floor/street  :(
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: bensmum on July 01, 2012, 09:27:11 PM
I am always amazed that grown adults think it acceptable to push in front of me and my son...I am only 5ft 1 so hardly ever get a good view of anything unless we sit it out for ages. I will always let smaller people in front of me when parades start, obviously this will normally be children and as long as no-one is pushing me out of the way we can normally work something out. I have to say this never seems to be reciprocated and the scrums to meet characters are just a nightmare. I have seen rude behaviour from all ages and nationalities and been astounded by the courtesy of others. I think when the parks are hot and busy people get more irritable so we tend to go off season when it is quieter. Overall though I think that most people try to be considerate and that makes the bad behaviour more obvious.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: cahaya on July 04, 2012, 12:10:13 PM
on the most things I agree with you.
But I think sitting on the curbs is fair. In high season you have to wait about an hour before the parade starts. Most of the people are tired and just can't stand the whole day. DLP has the galleries, so everyone can get out of the park without hopping above others. I was often in bad mood if 100 people in one hour parade waiting time wanted to get over me (and often hit me)... so a tipp: use the galleries.

I also understand the people with children on their backs at the Dreams show. Otherwise they just don't see anything. A tipp: stand in front line before the castle.. also a long waiting time, but worth it!

Make yourself very big so queue jumpers have no chance. Blaming them loudly is also a good chance to get them back into line, because the other guests are mostly on your side.

And the most important tipp: there are always rude people on any place of the wolrd. Don't let them ruin your day, they are not worth the energy.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Sugaroo_ on July 04, 2012, 03:27:48 PM
I think a lot of people are in a state of panic while at the parks, kind of like a "so much do to, so little time" thing, hence the pushing and shoving. Everyone wants to make the most out of their trip. For instance trying to get the best view of the parade/show for your kid, most people - not all, but most - may not realize they're doing it at the expense of the person standing behind them. Just think about, aren't we all potentially blocking someone's view and getting in someone's way?
 
But things like cutting in line are unacceptable, do these people think they're so much smarter than the rest of us patiently waiting our turn?  :evil: As for the smoking, I am a smoker and would never DARE light up while queuing. That's just plain wrong. Just get yourself to a designated smoking area...sheesh! As for people sitting on curbs I also think it's fair. There's just so many people in the parks, especially during high season, and the chances that someone is going to be blocking your view, getting in your way and getting on your nerves are huge! I've probably encountered all the things you've listed above and just never gave it a second thought. I love DLRP and I'm not going to waste my precious, well earned vacation time fretting over someone else's lack of manners. Shake off the bad and enjoy yourself! Don't ruin your vaca for anyone!!!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Sparkchild on July 04, 2012, 04:10:05 PM
I've been going to Walt Disney World for years and I have learned the tricks to not letting people force their way in front of you at parades and fireworks shows. I remember on my first visit to EPCOT, my friend, her mother, and I were waiting by the fence along the world showcase for Illuminations to start. We had been waiting there for at least an hour and the crowds were building around us, as much as ten people thick. A minute or two before the show started we heard a lady say to her kid "just push to the front and get a good spot". The next thing we know there is a 8-9 year old boy pushing between us and pushes my friend's mother out of the way to get to the fence. My friends mother, who isn't a nice lady to begin with, grabbed that boy by the back of his shirt, hauled him back, turned him around, and told him "Go back to your mother little boy". He was so scared he ran. Now, I'm not saying you should do anything that nasty, but you should definately hold your ground. If you have been standing/sitting in that spot for an hour then it is your spot. That rule should be international. In the 18 years I've been going to Disney parks I have seen it all. People who push to the front, parents that purposely plant there children right in front of you as the parade starts, kids that kick you until you move out of their way, and people that wait until the show starts and then stand on benches, fences, and other items to block everyone's view. I've learned to stand my ground, the simple gesture of placing your arm out and saying "no!" does wonders. It seems like "no!' is understood in almost every language.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: littlemermaid83 on July 04, 2012, 07:17:16 PM
Quote from: "Minnie2610"For the parades I have to say people sitting on the foot path I dont mind they are very fair and its always first come first served. I`m happy as long as they don`t block our view. I can`t stand it though when they are sitting on front of you and then the parade starts and they stand up.  :evil:


Some people like to sit in there spot for up to an hour to rest there legs, I do not think it is rude of them to then stand up when the parade has started.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: natalie1313 on July 04, 2012, 07:27:57 PM
i have only ever experienced queue jumping on tower of terror. The first time it happened was in november last year, me and my friend had been waiting in the long line all around the outside when a group of french kids about 12 maybe, jumped over the line right at the turning for the last outside bit. We were shocked that the family they jumped in front of just allowed it to happen, i think you should always stand up for yourself no matter what. Once we were nearing the lobby they push infront of us! so we grabbed them back by the jackets shouted no blocking them out as much as two people could do, they were trying to get in front so bad that three spanish men joined in our fight to put them in their place. We were not going to stand in line for ages to let little brats join at the last ten minutes, no way indeed! they were so cheeky afterwords too, swearing at us.

the next time was in april, pretty much the same thing happened again but with a group of english kids. They skipped in front of a french family who were in front of us, they shouted at them in french as i dont think they spoke english but the boys just laughed so i joined in by saying that the man told them to get to the back of the line, they started to get cheeky so we directed the family to go in front of them and then we also went in front of them. They kept saying stuff about us and pushing themselves into our backs. If i was a cast member and i saw this i wouldn't let them ride.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Sparkchild on July 05, 2012, 01:44:46 AM
I got a new one for you. I just went to see Brave in Theaters today. Right as the movie was starting a lady with three kids, ages approximately 2,6,& 10, came in and sat down in front of us. There were plenty of seats but for some reason this woman insisted on fitting four people into two seats. She had both young children on her lap. The first thing she manages to do is spill her giant drink on the floor, right in the middle of the walkway. I was afraid someone was going to slip on the liquid and fall, apparently she didn't care because she picked up the cup, looked inside, saw there was a little soda left, poured it out onto the floor, then handed the 10 year old the cup and told her to get a refill. Then she starts getting calls on her cell phone, which she had not turned off, and insists on answering. All through the movie, the younger kids are squirming, wiggling, talking, and getting up and walking around. At one point the youngest got scared and mom took him out of the theater, which gave us some relief for about 30 minutes. When the movie was over we noticed that where they were sitting was littered with popcorn and candy wrappers, it was a mess. I went to a theater employee and told them about the spill, because the family didn't bother. They created a mess and left. As a retail salesperson I always wonder about that sort of things. I see where people have made an absolute mess in a store, restaurant, or bathroom and don't clean up after themselves. Is it because they know someone will clean up after them or because they really just don't care? Then I wonder if they do this in their own homes, and if so, I'd hate to be their downstairs neighbor.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: gemmasteele84 on July 05, 2012, 12:29:37 PM
All this reminds me of when we went to disney last year. I was waiting in the queue for the runaway minetrain with my mum and 4 year old son (thrill seeker that he is!). We had waited patiently for 45 minutes and my son was playing with the rope banner to entertain himself when a french guy in his 20s comes running up the isle and queue jumps over the rope a few people in front of us. Lukcily just as he did so my son pulled the rope up, tripping the guy and sending him flying! Everyone burst out laughing at him, my poor boy looked at me horrified thinking he was going to be told off. I patted him on the back and bought him and ice cream when we got off the ride. :)
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: dmmosh69 on July 07, 2012, 03:37:02 PM
Quote from: "gemmasteele84"All this reminds me of when we went to disney last year. I was waiting in the queue for the runaway minetrain with my mum and 4 year old son (thrill seeker that he is!). We had waited patiently for 45 minutes and my son was playing with the rope banner to entertain himself when a french guy in his 20s comes running up the isle and queue jumps over the rope a few people in front of us. Lukcily just as he did so my son pulled the rope up, tripping the guy and sending him flying! Everyone burst out laughing at him, my poor boy looked at me horrified thinking he was going to be told off. I patted him on the back and bought him and ice cream when we got off the ride. :)

that is one of the funnyest things ive heard, well done to your lad you should be very proud  :thumbs:
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: DisneyG83 on July 26, 2012, 11:14:15 AM
When we were watching Disney Dreams, there was a woman stood up near a lamp-post blocking everyone's view and even when told by a CM to please stand down, she ignored this.  :|
During that same show, well before hand, there was a fight between two grown women. I was very shocked. Especially to this in a family enviroment. The CM were brilliant but I just found it rather shocking and I was rather taken aback to see something like that take place in front of smaller children.
Que jumpers get on my nerves, it's annoying on the rides and even more annoying when waiting for food. On our last night we decided to go to the buffet in the Santa Fe hotel and just relax before the long bus journey home. People were pushing in here, there and everywhere. It was ridiculous.
It's just the little things that can get you down. However, I enjoyed my holiday and that's all the matters :)
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: isani on July 27, 2012, 09:41:38 AM
Not so much rude but certainly inconsiderate or clueless: guests who try to enter through the Fastpass line before their ticket is due. On my last visit, I had a ticket for Big Thunder Mountain at 12:00 and the time was 12:05. However, I had a hard time getting in as the Fastpass entrance was completely clogged up with guests who had passes for 12:10 or 12:15. Go wait somewhere else, that's what Fastpass is for!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: petals on July 29, 2012, 01:28:34 AM
Quote from: "Sparkchild"<snip> As a retail salesperson I always wonder about that sort of things. I see where people have made an absolute mess in a store, restaurant, or bathroom and don't clean up after themselves. Is it because they know someone will clean up after them or because they really just don't care? Then I wonder if they do this in their own homes, and if so, I'd hate to be their downstairs neighbor.
I totally get that. Never understand the way people treat shops.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Scissorsboi on July 29, 2012, 04:37:03 PM
It's certainly a cultural difference, in America I've not seen any queue jumping/graffiti/littering/pushing and shoving, whereas in Paris I've seen it on all of my visits.

I think the reason comes to down to respect, America created Disneyland and is proud of it, it's history and what it means. So when they visit their parks they feel like it should be treated with the respect and control their children well. In Paris we got Disneyland as a "Disney themed Theme Park" with no historical background, so they treat it as any other park. A possible easy way to combat that would be to put in a One Man's Dream attraction into DLP to try to introduce some of that history, tailor the attraction to the European influences on Walt and that may get at least some of the guests to sit up and go "you know what, this is an important place".

Until then we've gotta get over the advertising that the parks are a massive playground for kids under 12. Because those are the ones who don't wait in lines, who play and break props, and who make mess and noise - all while their parents look on with a glazed over look of "aren't our darlings special". Give the parents a way to relax away from their kids (a new, or just better advertised, spa and adult activities) and they'll be more on the ball to react and keep their children in line.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: ed-uk on July 29, 2012, 06:16:04 PM
Queue jumping/ graffiti/littering/ pushing and shoving, should be a no, no anywhere not just in a Disney park. It's  a matter of respect,  and it applies just as much in a British theme park. People shouldn't need a lesson in Disney history to understand that. I don't agree that DLP is advertised as a giant playground for the under 12 year old, and parental control or the lack of it is an issue anywhere, including in my local supermarket or dealing with my neighbours spoilt brats. Some kids maybe beyond help before they even reach a Disney park.  We had the terrible experience of a small child squatting to go to the toilet next to our seats when we boarded our EuroStar train to return home on our last visit. We complained and we were given other seats.
Your comments at the end of your post Scissorsboi, about giving the parents a way to relax away from the kids (a new or just better advertised, Spa and adult activities ) sounds more like an advertisement for Salzburg and Amsterdam to me, rather than a Disney resort.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Scissorsboi on July 30, 2012, 11:30:02 PM
Why do they sound like that? WDW heavily advertises things for adults to do, they have spas, golf courses, bars and kids clubs to give adults a holiday too. I don't think it's much to ask that the resort caters for all visitors?
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: diana80 on August 03, 2012, 05:15:45 PM
i've not been to Disneyland yet, however it happens everywhere at theme parks, I really don't like it as its rude and inconsiderate but i live in London and every theme park I have been to and i've been to loads around the UK you will always get queue jumpers. It would be a shame to let it spoil your view of going back, its not the park thats at fault its the minority of people who seem to want to spoil it for everyone else.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Sparkchild on August 03, 2012, 07:16:32 PM
I've been to WDW dozens of time and they offer adult services like spas. I find that those are great relaxing places for adults, but the parents still have to find a responsible party to take care of their children. There is some child care services available at certain resorts, but a lot of people think leaving their kids in the hotel room or at the pool is just fine. When I worked for Disney, people seemed to think that Disney was a babysitter. They would drop their young kids off and leave. We once found a three year old sitting on the floor playing with stuffed animals. We asked her where her parents were, and she said "Mommy told me to stay here while she went shopping." We were shocked and had to call security to get the little girl. The mom came back and threw a fit and threatened to sue us for relocating her child. Totally crazy!  These are the people whose children get abducted and they cry on TV and say they "don't understand why this happened."
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: ed-uk on August 03, 2012, 08:13:52 PM
Quote from: "Scissorsboi"Why do they sound like that? WDW heavily advertises things for adults to do, they have spas, golf courses, bars and kids clubs to give adults a holiday too. I don't think it's much to ask that the resort caters for all visitors?

We go to DLP for the theme parks  and I thought it was the same for everyone.  Because it's a theme park holiday we know that there are going to be lots of children and teenagers around.  But for parents and guests who want to get away from the kids and sit by the pool or play golf, have their hair done, go to the bar, I must admit I don't know of any kids clubs.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Sparkchild on August 04, 2012, 03:51:32 AM
There are a few kid's clubs at the resorts. The main one is the Neverland club at the Polynesian Resort. Some resorts offer babysitting services in your hotel room for a chunky price. The Disney Cruise Line offers really great kid's clubs onboard ship. Their activities are cast member supervised and the kids can spend all day in the "kid's areas" while the parents can go to the spa, pool, etc. I had a boss, who was in his 60's, who took a Disney Cruise and was so worried about having to deal with tons of kids on board. When he came back he said it was fantastic, that the kids were in their section of the ship and he didn't have to see them. He said it was a best cruise he had ever been on.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: crashjordan2010 on August 07, 2012, 11:29:01 AM
I live in the UK and could not have higher recommendation for the American Disney parks. Most theme parks in the UK are filled with teens that only want to get on as many rides as possible in one day, no matter how much aggrevation they cause others. Having had my first trip to Disney at 3 months old and going to one of their resorts at least once a year since then I would consider myself a "seasoned veteran" I suppose! And with Disneyland Paris so close to home you would think it would come as an advantage as its such a short trip in comparison to flying out to America regularly, wouldnt you? It is an advantage... Mostly. The general lack of manners at the Paris resort is not something considered to be of Disney Standard, and it makes me somewhat embarrassed to justify a yearly visit to Disneyland Paris. Smoking is my main pet hate, its disgusting to see a large percentage of the parks attendants smoking in the faces of innocent children and families. I have also been singed by a cigarette twice at Disneyland Paris because of the smokers blissful ignorance to those around them. The worst case of queue jumping I have witnessed was in the line for Peter Pans Flight when a family of 6 politely asked to go past so that they could be with the rest of their family, only for us to find that they had no family already waiting in line. The thing that makes this the most unbelievable is that it was only a 15 minute wait in line, leading me to conclude that if this sort of thing is happening in a 15 minute line with a large family that could somehow queue jump easily without a cast member noticing and forcing us to notify them personally, then what else can people get away with at this Resort! With prices comtinueing to rise, I begin to wonder if it would be better to save up and take my custom to America where the Cast Members are happier, the geusts are more pleasant and there is little to no smoking, if it was not for my extreme love of Disney I am sure that this decision would have been made sooner.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Sparkchild on August 09, 2012, 11:06:08 PM
I am making my first trip to Disneyland Paris next month and the thing that is concerning me the most is the smoking. I'm allergic to it. My throat swells and my sinus' close off and it makes it very hard to breath, I guess my body is trying not to inhale it. I'm wondering if I politely ask someone to not smoke because I am allergic would they do it, or am I out of luck? I'd hate to have to leave a line or place to eat because someone is being rude. Do you think the cast members would help me and  ask the person to stop? How do you say, "could you please not smoke, I am allergic" in French?
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: nathalie on August 10, 2012, 07:40:24 AM
I hardly noticed anyone smoking on my last trip (past June).

But then again, I don't know if it really was because less people were smoking, or that I simply don't care.
You're outside, I don't think they can actually forbid it.

I don't smoke myself, but I grew up in a house of smokers, maybe that's why I don't really care.

The only thing that does bother me is, that people can't throw their cigaret butts into the bin, but on the floor :!:
It's not like there isn't a trashcan on every corner.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Riebi on August 10, 2012, 11:54:27 AM
Sorry but for me that isn´t a cultural thing. It´s just a thing of CMs working for crowd control.

To start with: I had the badest queue jumpings ever at Disneyland Anaheim. You see mothers that tell their children to run over the barriers at Indiana Jones. You have groups of people that "supervise" one single family member that rented a wheelchair (not that they need one, by the way...). You have people that sitting on the floor with big blankets for over 5 hours, just to hold enough place for their family (for the next parade/fantasmic/fireworks...). Before parades people try to get a better view on the grass or in the planters....so no, that´s not a cultural thing. They do it at other disney parks to. And they do it even harder then at Paris.

But there´s one diffrence: CMs walking around to control the crowds. They tell people to leave the flowers, they tell people to go away and where they find a better spot for the parade. They also have kind of one-way-roads for people before, during and after their shows (fantasmic for example). They are so many CMs with swaying flashlights to control people that you simply can´t to a move in the wrong direction.

Same for graffiti,  littering or dirt. Their are people that make a lot of dirt in the park. But over night CMs clean everything. It´s great to see that! :)

So the only problem where even Team Anaheim didn´t have an answer is their queue jumping and wheelchair problem.  :?
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: SoundSoldier on September 11, 2012, 09:03:39 PM
I remember things about rude guests.

A kid was actually sitting on Wall-E's head ! (statue in Discoveryland)
And i think the parents just standing there, taking pictures.

Also, I've seen a lot of Queue jumpers and people that abuse the wheelchair system.
I know, you can rent a wheelchair. My grandma goes allong with us and sometimes it's too much for her. So we rent a wheelchair there.
But I've seen a few guys that looks like they're disabled, but when they're stepping in the ride, They look absolutly fine. (I saw one just jumping in, -I think he was too exited-)
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Pete's Dragon on September 11, 2012, 09:19:46 PM
Quote from: "SoundSoldier"I remember things about rude guests.

A kid was actually sitting on Wall-E's head ! (statue in Discoveryland)
And i think the parents just standing there, taking pictures.

Also, I've seen a lot of Queue jumpers and people that abuse the wheelchair system.
I know, you can rent a wheelchair. My grandma goes allong with us and sometimes it's too much for her. So we rent a wheelchair there.
But I've seen a few guys that looks like they're disabled, but when they're stepping in the ride, They look absolutly fine. (I saw one just jumping in, -I think he was too exited-)

 I saw a group of at least 12 people, one of whom was in a wheelchair, accessing the rides via the disabled entrances. Now the man in the wheelchair looked fine, and had no problem getting on and off the ride. But even if he truly, truly needed it, 12 people? That's almost enough to fill a boat at IASW. I could have understood 1 or 2 carers helping.  I hope that this wasn't a giant con as I'd hate to think people had gotten so devious as to try something like this.
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: orangarnold on September 17, 2012, 01:46:15 AM
As I read this post I can't help but think to myself 'no one has thought of the simplest answer to this, IT'S FRANCE AND THE FRENCH DO AS THEY PLEASE AND SOD THE REST'

With the queuing problems I tended to just push past those who pushed in front of me earlier including elbows and standing with hands on hips double spaced to prevent anyone get past.

With the smoking it's one of those things, it's up to the CM to stop it, and find one that will.... It's worse in Paris itself

With the waiting for shows and things, just push back with a very loud excuse me but you're in my way
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: jenniedisney on September 21, 2012, 08:47:59 PM
Its so hard with rude guests

I really struggle some holidays.
Im 21, yet people seem to think that they/ their children deserve a better view of shows, or deserve food quicker than me.....

Obviously yes, like others have said, children do need to enjoy the shows too, and generally i don't stand at the front and i even stand back if there are children behind me, but what i don't like is people pushing their kids to the front and standing in front of you.

I try not to argue, i might make some sarcastic comment.........one of these days i should answer back!!!!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: kelly.dylan on September 21, 2012, 11:36:43 PM
Quote from: "Pete's Dragon"
Quote from: "SoundSoldier"I remember things about rude guests.

A kid was actually sitting on Wall-E's head ! (statue in Discoveryland)
And i think the parents just standing there, taking pictures.

Also, I've seen a lot of Queue jumpers and people that abuse the wheelchair system.
I know, you can rent a wheelchair. My grandma goes allong with us and sometimes it's too much for her. So we rent a wheelchair there.
But I've seen a few guys that looks like they're disabled, but when they're stepping in the ride, They look absolutly fine. (I saw one just jumping in, -I think he was too exited-)

 I saw a group of at least 12 people, one of whom was in a wheelchair, accessing the rides via the disabled entrances. Now the man in the wheelchair looked fine, and had no problem getting on and off the ride. But even if he truly, truly needed it, 12 people? That's almost enough to fill a boat at IASW. I could have understood 1 or 2 carers helping.  I hope that this wasn't a giant con as I'd hate to think people had gotten so devious as to try something like this.
I wonder if this was the same man we saw as I think we were there around the same time as you. Dylan and i were waiting along the kerb in Main Street and there was a man in a wheel chair on the parade route, as a cast member approached him and said he needed to get out of the road he got out of the wheel chair, picked it up, carried it onto the pathway and sat back down!!  :shock:
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: byron-james on September 22, 2012, 12:22:01 AM
My last trip we had some people behind us in the line for Star Tours who were slightly confused as to what queuing involved ie. I'm in front of you and you're behind me and this does not change until we're on the ride!

But its best not to get angered by other people because it will only end up in you having a less happy time. My mom always told me that you CAN'T control what other people do but you CAN control what you do. So try to be exemplary yourself and try to think positively too :)

One more thing, we saw a mom letting her young daughter squat and pee on the grassy hill in Fantasyland near where the tangled meet and greet is. How unrefined!
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: TinkerbellsMom on September 22, 2012, 06:08:36 AM
Wow! I'm actually shocked and disappointed.  I'm a regular at WDW and our first family trip to DLP is next March.  I really can't do smoke at all and although there is some queue-jumping that happens at WDW, it's mainly foreign tour groups pretending that they don't understand english or the concept of standing in line.  The CMs are pretty good at stopping obnoxious behavior and to be honest most people in line will support you if you have to tell someone they can't  cut in line.  We also have the problem of people in wheelchairs with their 12 family members.  Disney needs to come up with a solution for that ,so that the people who really need the wheelchairs and disabled access don't have to wait in line (but those that are faking it have to wait like everyone else).  My solution is to give the disabled guests a ticket that acts like an electronic fastpass and have the rest of their party get in the regular line, then when the members of your party get to the top of the line the disabled guest gets beeped and can come back and go straight on the ride with the rest of their party.  I'm hoping this trip to DLP was not a huge mistake.  It cost so much more than WDW. :tink:
Title: Re: Comments on Rude guests.. other peoples opinions??
Post by: Tubbyherman on September 22, 2012, 07:30:52 PM
I'm slightly aghast at your comments relating to disabled guests TinkerbellsMom and I'm not really sure whether you are being serious. But do you seriously think it is a good idea for a disabled child to be left on their own away from their party and expect for them to respond to a beep telling them they can now join a queue.

I have a disabled child (not in a wheelchair) so I wonder if she is one of the fakers you refer to, she has enough problems standing still and keeping herself to herself at the best of times but does not have the ability to respond to a "beep". Quite how you expect someone with limited movements to wheel themselves is beyond me! We use the access pass, but will insist on making my daughter wait if the wait time is short, also at DLRP you are limited to the number of helpers who can assist you, the max no is 7 I believe and that is only on a handful of rides.

The access pass is a godsend for many families like mine and helps make what could be a very stressful holiday much more pleasant. If people wanted to experience the luxury of an access pass, I'd happily swap places with them looking after my daughter and then maybe they would realise why so many of us have to make use of this service.