DLP Guide Forum - The Disneyland Paris magicforum community

Disneyland Paris => Disneyland Paris News & Rumours => Topic started by: dagobert on May 27, 2011, 12:16:00 PM

Title: Bad Guest Behaviour
Post by: dagobert on May 27, 2011, 12:16:00 PM
I think it's time to open a topic on bad guest behaviour.

Some people will never learn it. Looking at the photos I think it needs more than one CM to stop the guests. It's amazing how so many people are acting like that.

Take a look:

At leat a CM is stopping them:
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All pictures taken from pixiedust.be: http://www.pixiedust.be/report23mei2011.html (http://www.pixiedust.be/report23mei2011.html%22%20onclick=%22window.open(this.href);return%20false;)
Title: Re: Bad Guest Behaviour
Post by: CafeFantasia on May 27, 2011, 12:48:54 PM
I hate to say it, but I really think the best option in Paris would be to increase the height of those railings around Central Plaza. It would solve the problem instantly. The only catch is, it would have a negative impact on the aesthetics of the area.
Title: Re: Bad Guest Behaviour
Post by: Pete's Dragon on May 27, 2011, 01:00:53 PM
Quote from: "Alan"I hate to say it, but I really think the best option in Paris would be to increase the height of those railings around Central Plaza. It would solve the problem instantly. The only catch is, it would have a negative impact on the aesthetics of the area.

How about a moat. 6 foot deep, 3feet wide and a sign 'Any wet guests will be ejected from the park' ?
Title: Re: Bad Guest Behaviour
Post by: mdw on May 27, 2011, 01:26:58 PM
We returned from the magic last night! Had a fantastic time but was shock by some people's behaviour. Every time we joined in the dance express, we tried to return to where we were standing and people refused to make room! We also saw a parent hold his toddler over the grass area between lines in the dumbo queue, pulled his trousers down and let him urinate!!!!  It was during emh so there wasn't much of a queue he could of taken him 2 the loo and returned after!

Had an amazing time thanx to this forum and the fantastic advice. Will do a trip report ASAP

Mdw
Title: Re: Bad Guest Behaviour
Post by: HayHay on May 27, 2011, 05:35:12 PM
Annoys me when people behave like that!  Rules are there for a reason!  Ok Im not saying I follow every single rule of the book in life but in Disney I do!  Its an amazing place, so why do stuff you shouldn't by climbing and walking on places you shouldn't!?
Title: Re: Bad Guest Behaviour
Post by: Anthony on May 27, 2011, 05:37:58 PM
Well, good to see there were Cast Members there to clear some areas of grass. I don't envy that job.

But I'm not sure I entirely blame people for trampling the grass to see Once Upon a Dream Parade. When you're in the park in the time leading up to the parade you can almost feel the tension swelling. There's so much emphasis placed on that one performance. If there was a proper parade at the Studios, or a second performance of OUADP, or any other kind of entertainment in the park besides Dance Express and the once-a-day Central Plaza show, it would take the heat off this parade and lead to fewer guests using desperate behaviour to get a view. For example, if we had a show like Le Livre Magique de Mickey on the Castle Stage it'd satisfy a lot of peoples' need to see the main characters, perhaps making them less likely to be so desperate to catch a glimpse during the parade.

For some people it may well just be idiocy or disrespect, but at DLP it might also be lack of other options...
Title: Re: Bad Guest Behaviour
Post by: HayHay on May 27, 2011, 05:45:09 PM
Well yeah you do have a point there.  :)  It is hard to get a good view of the parade at times!  Especially when the really tall people stand at the front!  You're tall, you can see, stand at the back lol
Title: Re: Bad Guest Behaviour
Post by: Columbiad on May 27, 2011, 07:31:53 PM
Im sure that Central Plaza stage takes up a lot of previous guest space aswell. Why is that stage there again? :P
Title: Re: Bad Guest Behaviour
Post by: fly_with_me_dumbo on May 27, 2011, 09:46:08 PM
what really gets to me is people smoking in the que lines, at xmas on crush the cm said in about 5 different languages to stop smoking he was getting very very annoyed he kept coming back over the speaker repeating it, he even got to the theyre are children in this que don't be so selfish.
Title: Re: Bad Guest Behaviour
Post by: dagobert on May 27, 2011, 11:37:19 PM
I agree that Disney is a lso reponsible for such behaviour, at least during parades. There isn't enough space on Central Plaza since that ugly stage was built there. They should run the parade twice a day or should create a real and good looking parade for WDS.
Title: Re: Bad Guest Behaviour
Post by: Farbauti on May 28, 2011, 08:54:11 AM
Bad behaviour is ... bad. Public peeing, smoking, pushing in lines,misuse of restrooms.... no question.

But I quite understand the people standing/walking on grass. And here I have to blame Disney: There simply is too little space for too many visitors who want to watch the parades. Every parade.
Some stands for the spectators would guarantee line of sight for much more people. But now it's a real fight for the best spots.

Best regards, Farbauti.
Title: Re: Bad Guest Behaviour
Post by: ed-uk on May 28, 2011, 08:08:53 PM
I guess most of us want to see the park looking picture perfect and treated with respect. But human nature being what it is some people will always be prepared to break the rules. That said I don't like to see people standing on the grass and the CM did well to move them on. I've seen the parade many times and  never needed to stand on the grass or hang from a tree to get a good view, all it takes is a bit of forward planning. I am glad to see the park looking busy though.
Title: Re: Bad Guest Behaviour
Post by: pussinboots on May 29, 2011, 11:34:56 AM
I have many, many anecdotes of bad guest behavior, and I am one of those people who feel the need to actually argue with people about it. Keep your smoke away from my face or you will pay, haha.

But on my last trip I saw the most inexplicable thing. A man in the Ratatouille area next to Toy Story Playland encouraging his toddler son to pee against a construction wall. I mean, why? It wasn't busy. There are free public restrooms. And if there weren't, there'd be bushes. But against a construction wall in a public pathway?
Title: Re: Bad Guest Behaviour
Post by: Josh on May 29, 2011, 06:23:36 PM
Quote from: "pussinboots"But on my last trip I saw the most inexplicable thing. A man in the Ratatouille area next to Toy Story Playland encouraging his toddler son to pee against a construction wall. I mean, why? It wasn't busy. There are free public restrooms. And if there weren't, there'd be bushes. But against a construction wall in a public pathway?
Well he must have been desperate! :shock: But part of the blame should probably go to DLP, because the nearest toilets in the toon studios are the ones in Studio 1. Ironically, the Ratatouille area is meant to have toilets.
Title: Re: Bad Guest Behaviour
Post by: littlemermaid83 on May 29, 2011, 06:46:45 PM
It will take a lot to stop bad behaviour. People just don't care anymore sadly :(

Do guests at WDW etc climb over railing etc?

I'm just grateful my parents brought me up to respect other peoples property etc and that I'm doing the same with my daughter.
Title: Re: Bad Guest Behaviour
Post by: ed-uk on May 29, 2011, 07:27:43 PM
But there's no excuse in my book for a man to encourage his toddler son to pee against a construction wall in the Ratatouille area. We all need the toilet sometimes and people should be able to hold on between TSPL and Studio 1, it's not that far even if WDS does need more toilets. Aren't there toilets near the Art of Disney Animation in Toon Studio.
Title: Re: Bad Guest Behaviour
Post by: littlemermaid83 on May 29, 2011, 08:19:39 PM
Quote from: "ed-uk"But there's no excuse in my book for a man to encourage his toddler son to pee against a construction wall in the Ratatouille area. We all need the toilet sometimes and people should be able to hold on between TSPL and Studio 1, it's not that far even if WDS does need more toilets. Aren't there toilets near the Art of Disney Animation in Toon Studio.

No there is no excuse, but sadly these things happen.

Unless DLP management are willing to do something about bad guest behaviour it will just continue to happen.
Title: Re: Bad Guest Behaviour
Post by: Farbauti on May 30, 2011, 09:01:34 AM
Quote from: "ed-uk"... I've seen the parade many times and  never needed to stand on the grass or hang from a tree to get a good view, all it takes is a bit of forward planning...
Sure, but you and me are DLP pros ;)
I think the majority of visitors are there for the first time and/or have too little time reserved for their stay.
Fact is: To find good places for parade watching you should occupy your space at least half an hour prior to the schedule. And still this doesn't guarantee that no idiots queue-jump last minute before you :(

Best regards,
Title: Re: Bad Guest Behaviour
Post by: Riebi on May 30, 2011, 10:58:02 AM
I think bad guest behaviour is something that is normal to any theme park. So the question is why is this such a hard problem at DLP.

First I was thinking that its an european/french thing. Most people said this in the past and I was thinking it for a long time, well till my first visit to DL Anaheim. There were so much guests climbing over railings and queue jumping seems to be a passion for mothers (and they told their children how to do that), beside from the guests that rent a wheelchair to get faster on attractions. And for any first row view you had to wait a min. of 3 hours before showtime. (There was a kind of camping for places: a stroller with 2 family members and a picnic blanket safe the places while the others had fun in the park. After an hour: Family member switch.)

So no that isn´t a problem of people without any behaviour go to disneyland paris like moths searching for light. It´s a DLP management problem.

1. More CMs

What happend at DL Anaheim if someone had the idea to climb over the railings and on green grass/planters? I can say, there was nearly always a CM along the parade route to say sentences as "Sorry sir, you can´t stay there, please". So they need much more crowd control CMs that keep sure that guests don´t take the highest hills of the berm for a good view. By the way: The railing were even deeper than at DLP. So

Quoteincrease the height of those railings around Central Plaza.

isn´t the solution.

2. More Entertainment

It´s true: At DLP is a lack of high quality entertainment. The Parade seems to be the only high quality entertainment that you can get at the moment. So it is a must for everybody.

So

QuoteBut I'm not sure I entirely blame people for trampling the grass to see Once Upon a Dream Parade. When you're in the park in the time leading up to the parade you can almost feel the tension swelling. There's so much emphasis placed on that one performance. If there was a proper parade at the Studios, or a second performance of OUADP, or any other kind of entertainment in the park besides Dance Express and the once-a-day Central Plaza show, it would take the heat off this parade and lead to fewer guests using desperate behaviour to get a view. For example, if we had a show like Le Livre Magique de Mickey on the Castle Stage it'd satisfy a lot of peoples' need to see the main characters, perhaps making them less likely to be so desperate to catch a glimpse during the parade.

yes!! That´s a good point!

3. Don´t change the landscaping

Central Plaza is wide enough. But DLP reduced this space over the last years. In fact the whole center of central plaza is a big stage. And that in a time with higher visitor figures then the early years. (And all for ONE tacky evening show).
The guests on central plaza need simply more space to watch the parade. Before the big stages this was a area where people could simply find a place to watch the parade. The center of the place was one of the best spots cause you could see there everything around you. Now the only space for guests is the border of central plaza. And this areas are simply FULL of people.
Title: Re: Bad Guest Behaviour
Post by: dagobert on May 30, 2011, 01:31:10 PM
Queue jumping seems to be a bigger problem in the US Disney parks. At WDW we encountered that several times in two weeks while at DLRP it only happened once in four visits. Climbing over fences happened there as well, but park security and CMs immediately told them how to behave. Paris needs more guest control CMs.

Nevertheless we had the feeling that at WDW guest behaviour in general was better, but I agree that Americans aren't the best themepark guests, although many US Disney forums that also cover DLRP think so. The US parks are better organized than DLRP. While in Paris people push to get a picture with a character, in the US CMs formed a queue. That hardly ever happens at DLRP. I'm sure US guests would behave the same way without the CMs. In Paris mostly only one CMs accompanies a charcter while at WDW there were always three. So crowd control was a lot easier.

The motorized wheelchairs were also annoying at WDW and I'm glad that there aren't so many in Paris. Those people always got a special treatment. If someone needs such a wheelchair, I'm fine with treating this person differently, but I'm very sure that many wouldn't need a wheelchair. Suddenly they could walk perfectly again. We also encountered wheelchair sharing. A family of four had one wheelchair and each of them used it to skip lines while the others waited.
Title: Re: Bad Guest Behaviour
Post by: Riebi on May 30, 2011, 01:38:14 PM
Quote from: "dagobert"The motorized wheelchairs were also annoying at WDW and I'm glad that there aren't so many in Paris. Those people always got a special treatment. If someone needs such a wheelchair, I'm fine with treating this person different, but I'm very sure that many wouldn't need a wheelchair. Suddenly they could walk perfectly again.

We were both thinking that the inspiration for Wall-E came up from the wheelchair folks at DL Anaheim  :(
Would be a better services for the people that need a wheelchair if not everyone could get one.
Title: Re: Bad Guest Behaviour
Post by: Tinkswishes28 on September 15, 2011, 11:57:23 AM
Its quite shocking really, but I do feel we need more CMs, and at least two parades a day.
Title: Re: Bad Guest Behaviour
Post by: pinkboxers on September 19, 2011, 02:41:01 PM
Last Thursday at Central Plaza: a man lifting his little kid over the fences onto the grass on the right side of the bridge / in front of the castle and encouraged him to pee against one of the trees there. Kid didn't really wanted to at first probably cause he was so out in the open but his dad kept on pointing at the tree so he went up there in the end, opened his pants and peed against the tree.

To make things even worse, dad thought it was hilarious and took out his camera and made a picture of it. We were on the other side and saw it happening and walked towards them to say something about it, but unfortunately lost them in the crowds before we could mention it.

Scandalous.
Title: Re: Bad Guest Behaviour
Post by: Dermitder on September 19, 2011, 06:55:43 PM
Quote from: "pinkboxers"Last Thursday at Central Plaza: a man lifting his little kid over the fences onto the grass on the right side of the bridge / in front of the castle and encouraged him to pee against one of the trees there. Kid didn't really wanted to at first probably cause he was so out in the open but his dad kept on pointing at the tree so he went up there in the end, opened his pants and peed against the tree.

Scandalous.

same thing i saw in the queue of phantom manor last friday..
Title: Re: Bad Guest Behaviour
Post by: davewasbaloo on September 19, 2011, 08:05:44 PM
That happened during the AP previews in the Animagique waiting pen, it was aweful (and given an AP event, shocking).
Title: Re: Bad Guest Behaviour
Post by: Macchiato on September 19, 2011, 10:20:06 PM
During our visit 2 weeks ago we saw a woman encouraging her little daughter to pee on the pavement. This was on a bridge in Fantasyland, near Dumbo I think. Kid lifted her skirt, peed on the floor, let her skirt down again and off they went. It was shocking to watch that. Some people really need to get some manners.

Not to mention the countless people using their flash in dark rides so we felt like we were surrounded by paparazzi or the hordes climbing over fences and trampling bushes and flowers to watch the fireworks. One night a fellow stumbled and landed on his behind - we had a good laugh, serves him right for ruining the beautiful gardens at DLP.

But we still had a great time - in fact we're going again in December already!  :D
Title: Re: Bad Guest Behaviour
Post by: kiki_304 on September 19, 2011, 10:46:45 PM
I am sooooo shocked after reading this!  

I have on many occasions been at the very beginning of the queue and my little one decides he needs the toilet.  I know he doesn't have a strong bladder and just take him directly to the toilet (all the way chanting for him to hold on).  On Dumbo the CM said I could do the baby switch thing as my hubby and eldest boy went on the ride and I had to go on the toilet run.   Under no circumstances would I tell my child to embarrass himself like that.

I think it comes down to laziness on the parents part!!!   :oops:   Shame on them.
Title: Re: Bad Guest Behaviour
Post by: Farbauti on September 20, 2011, 10:28:38 AM
What is worse: Peeing in nature or peeing all over the toilet?

Last week I visited DLP with friends (4 adults, no kids) and we all were really disgusted with the condition of the toilets. Particularly in Fantasyland and the Studios overall.

IMO parents who'd let their children pee anywhere also don't care about propper use of a toilet.
For me it's ok having the children pee against trees like dogs, and leave the toilets intact for civilised guests  :twisted:

Best regards,
Title: Re: Bad Guest Behaviour
Post by: lubynoo on September 20, 2011, 12:57:58 PM
I have many pet hates and bad manners is top of my list.

I think what annoys me the most is when we que an HOUR early to guarentee good spots for the parade and then people turn up after it has started and attempt to push an shove in front of me. No I don't care if you have children so do I and I got here early. On one occasion they shoved so hard my son came flying out of his wheelchair and into the path of the parade (we decided to just wait at the start instead of the wheelchair area to save room for other people) they didn't even blink just stood where his wheelchair should be. Luckily the cms removed them and helped me get my son up before he got trampled or I may have killed them.

I hate all the shoving as well many times we've been pushed over by rude people. My favourite moment though was with stitch we were waiting patiently and everyone was shoving him and pushing infront of the wheelchair practically sitting on my son, someone elbowed him in the face and stitch noticed and said something to his cm and then the cm pulled us off to one side and wouldn't let anyone else near and stitch spent a while with my son. That was nice but it shouldn't have to come to that!!

I hate bad service in restaurants as well no matter how good the food is bad service ruins or for me. I hate having to wait for three days for my food and hate having to ask for simple things like cutlery. I  have had cms ask me to take my son out of his wheelchair drag him upstairs by his arms leave him at the top and come back for the wheelchair. I'm happy to say it hasn't happened often but it has happened!!

I've witnessed quite bad que jumping etc in America too it is too big and far too crowded for my liking I tend to go when the children are in school and we go to Paris as it is much more bearable. Although I do love the American and even the Tokyo parks they are just not practical with my son any more :(.

I have seen many children going to the toilet where they should not be I think if or HAS to be done and that is debatable in itself but if it has to be done then be discrete about it don't just have them doing it infront of people.

That being said I do love all things Disney I just think they should have one of the Willy Wonka Egg machines at the start of the park and all the bad eggs would be removed :D.

I could go on all day but I shan't =p
Title: Re: Bad Guest Behaviour
Post by: Lozzie on September 20, 2011, 02:24:07 PM
I once witnessed a couple of mums having a proper punch fight in the paved section between disneyland and disney village. Their kids were stuck right in the middle of it and the dads were just watching and laughing. No security came at all, someone else stepped in to stop them. Stuff like that shouldnt happen.

Also saw an obnoxious child stick his middle finger up at his mum and run away. Kids like that dont deserve to go to Disneyland  :evil:
Title: Re: Bad Guest Behaviour
Post by: littlemermaid83 on September 20, 2011, 03:24:40 PM
I have actually had a full on verbal fight with a family who thought they could come and push in front me of and my daughter just before the parade had began, we had been there for 30min so there was no way I was going to let it happen.

It shocks me how the adults are worse than the children in practically everything I have witnessed at DLP.
Title: Re: Bad Guest Behaviour
Post by: davewasbaloo on September 20, 2011, 03:34:48 PM
Did I ever mention the girls smoking hash on It's a Small world who changed their language every time I asked them to stop (I used French, English, German, Spanish, Dutch and Italian). When I told a cast member, they shrugged.

Thankfully there are also some examples of amazing behaviour at DLP too.
Title: Re: Bad Guest Behaviour
Post by: kiki_304 on September 20, 2011, 03:54:06 PM
Quote from: "davewasbaloo"Did I ever mention the girls smoking hash on It's a Small world who changed their language every time I asked them to stop (I used French, English, German, Spanish, Dutch and Italian). When I told a cast member, they shrugged.

Thankfully there are also some examples of amazing behaviour at DLP too.

We were less than impressed with a guess smoking his weed outside our window at Cheyenne.

We did say something about the smell and that we don't want to have to walk with our kids through that smoke.  At least the guy had the decency to look embarrassed and put it out as soon as we got in our room.

My kids don't like watching the parade as they were pushed down the path from in front of us by a group of spanish kids (much bigger and older than my then 3 and 5 year old).  They parents were just as bad, they were trying to force another spanish lady and her young daughter out of the way next to us in order to get in.   My hubby told them to leave her and i had to tell their kids to move up so I could keep my kids where I could see them.  The lovely young German couple next to us let my kids in front of them to watch the parade and were trying to help us keep our kids close and safe, but in the end my kids wanted out.

So, that is why I want to try and book Walts with the hope of watching the parade because my kids just do not enjoy parade time from that memory!
Title: Re: Bad Guest Behaviour
Post by: Josh on September 22, 2011, 10:02:01 PM
Quote from: "littlemermaid83"I have actually had a full on verbal fight with a family who thought they could come and push in front me of and my daughter just before the parade had began, we had been there for 30min so there was no way I was going to let it happen.
Urgh. Exactly the same thing happened to us before Fantillusion! We'd been waiting there, too, and a Spanish woman with her daughter bumps past us out of nowhere, saying "My family..." to pretend her family were in front of us, but they weren't. But that wasn't the worst bit. The worst bit was when she grinned at her daughter, proud of her selfish inconsiderance. To be honest, I wish I pushed passed her, but I was probably better off not starting a conflict.
Title: Re: Bad Guest Behaviour
Post by: lynny on September 25, 2011, 10:30:35 AM
All the pushing and shoving you get in que and at parades really spoils it for me.You spend ages in the que and someone comes along  and tries to get in front,not nice!We always go to get a place for the parade at least 30min before and always sit on the kerb and even then there's always someone who tries to get in front and omg getting autographes now that really gets to me.I always make sure my youngest waits her turn and always asks please can i get an autograph and always say thank you to the character but some people...i wont even begin to describe what some are like,i'm sure you all can guess :shock:
Title: Re: Bad Guest Behaviour
Post by: mattboywonder on September 25, 2011, 01:53:20 PM
All this makes me long to go back to Tokyo Disneyland.  In Japan people have an understanding of respect - there is none of this pushing and shoving at parade times - the etiquette is quite specific with the front row sitting on the floor (people even bright their own mats to place on the floor, quite often ones bought at Disney) and the back rows stand.  CM's also ask people to remove Mickey ears etc during shows as to not block the views. It is like when the doors open to the stretch room in HM, there is a CM stood on the other side and only when they move away do guests walk in.  I remember 2 little girls pushing passed and running to the side where the doors would open.......they were westerners!!  I thought "yeah, show us all up why doncha!"

As for toilets......you could eat your dinner off the floor.

If the world was a little more like Japan, it would be a better place
Title: Re: Bad Guest Behaviour
Post by: kate&phoo on October 12, 2011, 05:19:34 PM
I just felt that I should speak up as a parent with a little one who has peed in a non-designated area in DLP.

Firstly I want to say I think it's awful that a parent would force their child to pee against a tree or indeed in full view of everyone. But I remember one morning when my little girl was three she was absolutely desperate for the toilet, we had just had brekkie in Pinocchios, I went to take her to the toilets next door and the queue was literally coming out of the door and about twenty people deep which is blooming ridiculous. I was quite lucky because I found a quiet spot behind the nearby gift shop and she had her wee in a bush in a quiet corner! That wasn't laziness on my part but there are no alternative toilets in that spot and to have a queue coming out of the door like that in my opinion is pretty outrageous and should never happen.

It's never happened since and wouldn't expect it to as she is five now - I'm not condoning the cases you have put forward here but sometimes, just sometimes, it's not the parents' fault. And if peeing in a bush means my little girl doesn't wet herself then so be it!
Title: Re: Bad Guest Behaviour
Post by: aliscrapper on October 12, 2011, 05:31:58 PM
Quote from: "lynny"All the pushing and shoving you get in que and at parades really spoils it for me.You spend ages in the que and someone comes along  and tries to get in front,not nice!We always go to get a place for the parade at least 30min before and always sit on the kerb and even then there's always someone who tries to get in front and omg getting autographes now that really gets to me.I always make sure my youngest waits her turn and always asks please can i get an autograph and always say thank you to the character but some people...i wont even begin to describe what some are like,i'm sure you all can guess :shock:

We got back from DLP last month and had exactly what you had described happen to us.  The last time we saw the Parade; just before we left the park for the Eurostar; we had been sitting on the kerb for a good half an hour waiting for the parade to start.  A gentleman decided that it was okay to push his child in front of me and when I refused he was verbally abusive and then he took to tapping me on my shoulder to try and get my attention and every time I took a photo he jolted me! :-x
Title: Re: Bad Guest Behaviour
Post by: _Natalie_x on October 12, 2011, 08:57:36 PM
QuoteI just think they should have one of the Willy Wonka Egg machines at the start of the park and all the bad eggs would be removed :D.

I must say, I do like this idea VERY much!! :p

I have just come back from a 3 day trip, with about 50 of us (drama academy) from ages of 9-19, plus some parents.
NEVER in a million years would any of us act the way I see some people acting in the park. It really does disgust me the way some people think they can behave, in Disneyland of all places. Have some respect!
The thing that drives me insane is not queue jumping.. but the actual lack of queuing.. I know people joke about brits loving to queue, but its actual curtesy when there are alot of people around, you queue, for example, to meet and greet a character. As we're all abit older teenagers, we end up feeling guilty when we go before a child for a picture, even though we were there waiting first, just because their parent is pushing them ahead.
We met Lady Tremaine infront of Auberge de Cendrillon, and we were tolerating quite a few children and parents pushing infront of us, until we went up for our picture, and as we did, a child literally ran in, ushered by his parent. I was like, are you kidding me! Luckily for us, Lady Tremaine was english, noticed what had happenend and (in character) shoo'd the child out of the picture and walked away abit! legend. I wish more CMs could control this, Tigger was literally running away to find a space as people were actually mobbing him.

Another time, we were watching the Peter Pan show, and I witnessed a (spanish i think) child and parent walk straight up half way through the show to the massive crowd, push her child through the crowd to the front. Fair enough if they just want to find a place infront of an adult to be able to see, but the kid kept pushing through even younger children, til they were right at the front. If this behaviour is taught from a young age, no wonder half the kids and older act like they do. Sort it out parents! :p

Sorry for the rant. I appreciate everyone in the parks who respect each other and understand the disney manners!!! :D Lets show 'em how its done by example! :thumbs:
Title: Re: Bad Guest Behaviour
Post by: MissDisneyisMagical on October 12, 2011, 09:47:23 PM
i do hate when the characters are out and about and everyone waits there turn except for a few who just push and shove i really have to hold my breath!
Title: Re: Bad Guest Behaviour
Post by: Patrick89 on October 19, 2011, 05:12:38 PM
I have another example for bad guest behavior...Last week, a couple decided to walk on the beach in front of PotC and to take some photos there. Some children saw that and one minute later, the beach was like a battleground. Screaming children running, chasing each other and throwing sand - their parents standing just beside them and watching them. Hello? Why is there a stonewall separating the pavement from the beach? Why are their signs which tell you that it is forbidden to enter the beach? This scence just made me stunned....
Title: Re: Bad Guest Behaviour
Post by: _Natalie_x on October 19, 2011, 11:41:56 PM
I don't know if it was the same day, but I saw someone else stood on the rocks taking pictures. It's like come on guys respect the boundaries !! Why must they stand there of all places!! :@
Title: Re: Bad Guest Behaviour
Post by: *Pixie*Dust* on October 20, 2011, 01:00:04 PM
Yes...the pushing and shoving gets on my nerves. I don't have kids but would gladly let children in front of me but i had one experience with a French woman who decided about 10 minutes before the parade was due to start she wanted her kids in the front so started shouting at us and ramming her push chair in the back of our legs! I don't think so love!
If she had asked nicely i would have let them but not after she went off on one!

Another time a indian family were next to us we had been waiting for around an hour with another 30mins to go and every 5 minutes or so the girl (she was about 19) next to me kept moving up to let another one of her family in, not that i minded but i didn't like it when she sat on my leg to let someone else in. Me and my friend swapped places because i had a dead leg so she then sat on my friends foot.

i just wish people would learn some manners and get there earlier!  :x
Rant over lol!
love
Syanne xxx    
Title: Re: Bad Guest Behaviour
Post by: jenniedisney on October 20, 2011, 03:46:22 PM
For anyone concerned about bad guest behaviour.....

I have a couple of friends who work as "performers" in DLP.
I met up with one when i was there last week, he was telling me that they do appreciate that some people are more willing to wait patiently and queue properly than others (BRITISH!).

However, the character performers really do take this into account. He said many of the performers just dismiss anyone who they have seen has been rude and inpatient.....a quick autograph, picture done. For those who are polite, quiet, wait thier turn the performers acknowledge this and will give a bit more time to the kids, a personalised autograph, hugs etc

Even i noticed it. I may be 20 years old, so characters dont instantly come to me (i never queue to see them) however when they do come round at meals, i am very polite to them, a please, thank you and "have a lovely day" and I can always tell that they appreciate me, i get a hug, kiss and just general appreciation.

Trust me, good manners dont go unoticed there!!!! :D/
Title: Re: Bad Guest Behaviour
Post by: lubynoo on October 22, 2011, 06:12:23 PM
Did post this yesterday but it has vanished?!

Anyway I have MANY things to complain about from this last trip but I will for now leave you with this.

We went to Mickey's Not So Scary Halloween Party. The first show we attempted to watch was the Castle Courtyard show with Huey Duey and Louie. We arrived thirty minutes early in order to get a space so my son could still see in his wheelchair and found adequate space to position ourselves so he could see and then spent the next thirty minutes attempting to entertain my son which is not easy. As the time of the show more and more people arrived and started pushing and shoving us even though we had been there first now before you tell me Disney are not responsible for the way other people act let me tell you that a red coated Disney person watched all of this happen and did nothing to intervene and I happen to know from experience that crowd control etc is one of their many job descriptions.

We left it a little which but it got so bad that people were hurting my son and crushing his legs etc so we were forced to move and thus he didn't get to see the show at all that evening. We tried again for Minnie's Pirate party and arrived forty five minutes early in order to try and alleviate the previous problems we had experienced. We got a spot right at the front and were there so early there were no red coats on parade. We entertained my son with the ipad and then when more people arrived the problems arose again one woman sat her child on my sons lap in his wheelchair as if he was a chair. I kicked up a fuss at this point and asked the red coats to intervene but they ignored me my son ended up being hit numerous times and was quite nastily scratched due to all the people pushing and shoving and so after being ignored once again by the red coats we were forced to miss this show as well. We did come to MNSSHP last year and had nothing like these problems. I know there are not specific areas for wheelchairs but surely if you get there over thirty minutes beforehand you are entitled to stay where you are without people attacking you? My son suffered many panic attacks and meltdowns throughout the evening due to this and it was ruined for all of us.

Needless to say it was a bit rubbish if my son hadn't of been so distressed I may have killed someone I mean using him as a chair is taking bad manners to beyond!!!!

As for the manners mentioned above it is so true!! When we watched the halloween show last year my son was so patient for the characters at the end and Frollo got a bucket of sweets and tipped them all in his lap and then the witch came and gave him loads more and said that's for being patient and not a brat!! The look on the brat children's faces was amazing!!
Title: Re: Bad Guest Behaviour
Post by: littlemermaid83 on October 23, 2011, 09:06:01 PM
Must admit that apart from seeing a people standing in areas they shouldnt be standing in during the parade, I did not witness any bad guest behaviour during my recent trip.
Title: Re: Bad Guest Behaviour
Post by: MrsPirate on October 24, 2011, 11:43:38 PM
Quote from: "lubynoo"Did post this yesterday but it has vanished?!

Anyway I have MANY things to complain about from this last trip but I will for now leave you with this.

We went to Mickey's Not So Scary Halloween Party. The first show we attempted to watch was the Castle Courtyard show with Huey Duey and Louie. We arrived thirty minutes early in order to get a space so my son could still see in his wheelchair and found adequate space to position ourselves so he could see and then spent the next thirty minutes attempting to entertain my son which is not easy. As the time of the show more and more people arrived and started pushing and shoving us even though we had been there first now before you tell me Disney are not responsible for the way other people act let me tell you that a red coated Disney person watched all of this happen and did nothing to intervene and I happen to know from experience that crowd control etc is one of their many job descriptions.

We left it a little which but it got so bad that people were hurting my son and crushing his legs etc so we were forced to move and thus he didn't get to see the show at all that evening. We tried again for Minnie's Pirate party and arrived forty five minutes early in order to try and alleviate the previous problems we had experienced. We got a spot right at the front and were there so early there were no red coats on parade. We entertained my son with the ipad and then when more people arrived the problems arose again one woman sat her child on my sons lap in his wheelchair as if he was a chair. I kicked up a fuss at this point and asked the red coats to intervene but they ignored me my son ended up being hit numerous times and was quite nastily scratched due to all the people pushing and shoving and so after being ignored once again by the red coats we were forced to miss this show as well. We did come to MNSSHP last year and had nothing like these problems. I know there are not specific areas for wheelchairs but surely if you get there over thirty minutes beforehand you are entitled to stay where you are without people attacking you? My son suffered many panic attacks and meltdowns throughout the evening due to this and it was ruined for all of us.

Needless to say it was a bit rubbish if my son hadn't of been so distressed I may have killed someone I mean using him as a chair is taking bad manners to beyond!!!!

As for the manners mentioned above it is so true!! When we watched the halloween show last year my son was so patient for the characters at the end and Frollo got a bucket of sweets and tipped them all in his lap and then the witch came and gave him loads more and said that's for being patient and not a brat!! The look on the brat children's faces was amazing!!

I am speechless, on what planet would a parent think it OK to sit a child on the lap of a person in a wheelchair they did not know?
Title: Re: Bad Guest Behaviour
Post by: Aurora1 on October 25, 2011, 09:06:07 AM
So amI! Speechless.How can someone think of sitting his or her child in the lap of an other?!?! ](*,)
 I hope you do have some better memories of your trip and that your son was able to enjoy other times during your stay.
Aurora1
Title: Re: Bad Guest Behaviour
Post by: lubynoo on October 25, 2011, 10:03:37 PM
Honestly never seen anything like it in the last six years since he has been born. It was beyond shocking. I go to Disneyland Paris as much as I can and have been doing so for god knows how many years normally at least three times a year and I love it but this halloween really put me off. I am so hoping Christmas in three weeks makes up for it just so shocked at the way the staff were as well. If my son wasn't so distressed probably would have ended up having a big blow out at her it was the way she sat her child on him and then tried to push my son down and then got annoyed when he started screeching and reacting he hates being touched by anyone let alone people he doesn't know I mean he is ok with me and my mum but even family cant touch him. I hope they respond to my complaint.

Don't get me wrong we had some AMAZING cast members and they were so good with him because he is really hard to interact with and they were so patient the characters were wonderful. Especially because he is really tactile. The princesses were incredible and snow white left another table to come and sing him happy birthday when his cake came so that made his day bless him lol he adores the princesses. The characters do a blooming hard job and I love them for it!!!!!
Title: Re: Bad Guest Behaviour
Post by: disneyfan10 on October 26, 2011, 09:50:03 PM
When we was last there, we were walking past the sports bar one evening and saw a couple getting thrown out for one of them being drunk and disorderly! Don't get me wrong we all like a drink now and again but Disney isn't the place really is it. I was disgusted in what we saw as there families with young children! Think they mut of thought they were in ibiza or something!  :|
Title: Re: Bad Guest Behaviour
Post by: Princess Alexa on January 29, 2012, 03:15:17 PM
the thing that really gerts to me is the very little respect that some other vistors show to others. For instance, I was watching the show on the stage by the castle on my last trip and people can be so inconsiderate by placing their children on bins or on their shoulders which makes it impossible for others to see. I get that the children need to see but i once got hit in the face by a parent doing this and they just didnt care!

some people need to read the park etiquette rules
Title: Re: Bad Guest Behaviour
Post by: orsie on February 02, 2012, 06:30:10 PM
Hi guys i am 12 years old so see this problem from a child's eyes i totally agree with the characters/CM's noticing people being patient as last year when we were in the tea party at cowboy cookout (we stayed from the beginning to the end) lots of children were going up to the characters to get their pictures/autographs instead of waiting at the tables and when all the characters got to me (I had stayed sat down the whole time waiting, well other than to get food obviously) they interacted loads with me especially about my mickey mouse sorcerer hat thing i was wearing and at the very end minnie had all the leftover marshmallows and kept giving them to me LOL!

So it really pays to be patient and wait your turn there is no reason for all these people pushing and shoving there just ruining there own holiday and making it less magical for themselves. :D
Title: Re: Bad Guest Behaviour
Post by: Someguy on February 03, 2012, 09:48:38 AM
@Princess Alexa: You think that people placing their children on their shoulder because they are too small to see anything are rude? Really? What about people that are naturally tall. Are they rude too?
Title: Re: Bad Guest Behaviour
Post by: jj554 on February 03, 2012, 04:55:38 PM
The worst experience I have had (admittedly not as bad as some others mentioned here) was on my last visit, we had been waiting patiently along the side of Main Street for the Fantillusion (I think) parade to start, had been there for a good 30 mins to secure a front row spot. A family came from across the street and gestured that they wanted to get through so I stepped aside and behind my other half to let them pass and onto the pavement, and the mum just plonks herself right where I was standing. I couldn't bite my tongue so I tapped her on the shoulder and said "what do you think you're doing?" but she didn't understand English so it wasn't until the husband intervened that she actually got what I was saying. People are SO unbelieveably self absorbed and think they take priority over everyone else. I detest queue jumpers etc., I'm not a total rulebook saddo but it's just plain rude!!

Also @lubynoo above, my jaw hit the floor when I read about you and your son's experience. Absolutely unbelievable. Some people behave in a way that is beyond comprehension.
Title: Re: Bad Guest Behaviour
Post by: Princess Alexa on February 03, 2012, 06:28:28 PM
Quote from: "Someguy"@Princess Alexa: You think that people placing their children on their shoulder because they are too small to see anything are rude? Really? What about people that are naturally tall. Are they rude too?

of course not and i didnt mean it to sound like that so im sorry that it did!
i was just upset that a child had kicked me in the face and then the parent had not even cared- i love disneyland and i would always choose to go there over any other holiday despite any bad behaviour in parks because its the whole experience you take into account
Title: Re: Bad Guest Behaviour
Post by: aliscrapper on February 03, 2012, 06:53:00 PM
Quote from: "jj554"The worst experience I have had (admittedly not as bad as some others mentioned here) was on my last visit, we had been waiting patiently along the side of Main Street for the Fantillusion (I think) parade to start, had been there for a good 30 mins to secure a front row spot. A family came from across the street and gestured that they wanted to get through so I stepped aside and behind my other half to let them pass and onto the pavement, and the mum just plonks herself right where I was standing. I couldn't bite my tongue so I tapped her on the shoulder and said "what do you think you're doing?" but she didn't understand English so it wasn't until the husband intervened that she actually got what I was saying. People are SO unbelieveably self absorbed and think they take priority over everyone else. I detest queue jumpers etc., I'm not a total rulebook saddo but it's just plain rude!!

Also @lubynoo above, my jaw hit the floor when I read about you and your son's experience. Absolutely unbelievable. Some people behave in a way that is beyond comprehension.

I so know where you are coming from as we had a similar experience when we were watching the parade on our last day.  Like you we had been waiting a good 30 minutes to secure a front row spot and a guy behind me that turned up just as the parade had started gestured that he wanted me to allow his family to push in front of me.  I refused so he kept tapping me on the shoulder to try and get my attention as I took photographs of the parade!!!!
Title: Re: Bad Guest Behaviour
Post by: Teacup on February 11, 2012, 11:41:43 AM
Worst behaviour I remember was a few years ago, when I took little sis off season to avoid the crowds. So, this is when there were no long quewes or a dreadful rush to anything.
It was a good thing, because at the time my medical condition was getting worse and I had to navigate the park with my walking stick to keep me upright.
On one of the days, I was being a collecting freak, and went to get one of the limited edition Alice in Wonderland pins. Of course, this meant that it took a little while for the cast member to get permission and give it to me, so there was a little quewe starting. By little quewe I mean one lady stood behind me waiting to pay.
However, this one woman was nearly the rudest person I have ever met. She was mouthing off in Italian the entire time I was there, banging her fist against the desk impatiently because she was having to wait.
So when I finally got my pin (about 7 mins wait), I apologised to this women the best I could with the language barrier and went to get out of the way. Even then though she was just beyond belief, and decided she'd waited long enough.
She actually kicked my walking stick out from underneath me and pushed me onto the floor.
Thankfully my little sister wasn't there to see it or she would have freaked out. The cast member on the till, to her credit, refused to serve the woman until she'd made sure I was ok, but I got no apology from the rude Italian woman at all.
Title: Re: Bad Guest Behaviour
Post by: claire2281 on February 11, 2012, 12:08:53 PM
Quote from: "Someguy"@Princess Alexa: You think that people placing their children on their shoulder because they are too small to see anything are rude? Really? What about people that are naturally tall. Are they rude too?

I think the way some people do it is rude, yes. As a 5' 3" woman, I obviously make sure I position myself so I can see things, making sure I don't stand behind someone exceptionally tall. It's pretty bloody annoying when someone then puts a child on their shoulder and I can't see anything AT ALL. It's just about having a bit of consideration about whose view you're blocking.

Last time I was there we were watching the parade/fireworks with a very nice family from Newcastle behind me and my friend. We were down the castle end of main street and we were sitting on the pavement edge waiting for parade to start. Both being shorties, the vast majority of adults can stand behind us and see perfectly well. This family from Newcastle said just that when we asked them if they could see okay. We said we'd happily allow their kids to stand in front of us when the parade started so they could see. A cast member we got chatting to also removed several people who tried to get on the pavement in front of us.

When it came to fireworks time, Geordie dad put the little one on his shoulders and then checked behind himself. Seeing us, he allowed us to go in front of him so he wasn't blocking our view.

Nice fellow guests like that are always good to meet. :)
Title: Re: Bad Guest Behaviour
Post by: SoundSoldier on September 02, 2012, 06:47:10 PM
oh my god, now i feel scared to be there on my own when i visit disneyland.
I'm a patient woman and i'm affraid i will not speak up when it comes to pushing and shoving,...


About the british. I visited Tattoo in edinburgh and indeed, everybody was really nice and they hold on to the idea that nobody is queue jumping and everybody should respect it.
I just love it :P i wish that some people could embrace that idea :P
I had one time in disneyland, when a family member was with us and every hour that goes by, she noticed queue jumpers and I didn't noticed it at any disneytrip (I went there 13-14 times?).
So this time it was really irritating that so many people are just walking through, almost pushing into the crowd until they're ahead of their past position. I was at some point just watching every move of others and watching how the queue turns and bends (cause those are the open spots when they just could push in or something.)- nobody was getting through!- I find it very irritating when people are just pushing in a queue, like it'll go faster  :roll: . I'm not a fan of so many people in a small space and i don't think children would like it either. I find it also very stressfull to watch it and block queue jumpers like they don't have a chance.

The best tip: If you're with a group, just line up so that nobody that wants to, could pass you. I don't think this would work with small children (you have to watch them and see they wouldn't get hurt,...)

I've never seen anything about the queue jumping at the meeting with disney characters (i'm too old to go there  :oops:  ;) )
But I can really imagine what these parents could do to actually mess up others experience at some point.
You know because I think they just want the best for their child even if they have to push others away.
That's just so sad when they want to almost 'fight' for it to get the best spot.
It's also very creepy to see these kids and parents dragging each other when they see a character. I feel honestly so bad for the staff when they have to deal with this everytime. I was sitting near an entree and exit for the characters and i could see the kids screaming, jumping and chasing all these characters (with their mom clutched to their hands)
they are just pushing and shoving  :shock: . it was like they're bounty hunters or something.!


the best moment in disney was (that i just got to share with you about guest behavior)
was the roundabout at the disneyland paris castle.
When the disney electrical parade started (it was 6 years ago i think)
Everybody was just sitting down, nobody stood up and blocking the view. It was awesome! everbody was tired, every child chould see it so there was no pushing or shoving or children on the shoulders...
It could last forever. My uncle just said to me 'if everybody was smart, they just stay where they ae (sitting down)'
I couldn't agree with him more.
I think, this should happen more like staff could say it to everybody and if we all do the same, we can all enjoy it without complaning he/she is shoving pushing/blocking my view.