Complaints

Started by Jo316, October 29, 2015, 11:24:54 AM

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Jo316

Hi

Does anyone know how to go about making a compliant before your trip, they're ring to charge me extra saying my card was declined when it wasn't

thanks

norhel

Quote from: Jo316 on October 29, 2015, 11:24:54 AM
Hi

Does anyone know how to go about making a compliant before your trip, they're ring to charge me extra saying my card was declined when it wasn't

thanks

The official contact form is here:
https://my-disneyland.disneylandparis.co.uk/contact-us.html
But haven't any subject for contact before the trip.

But according to DLP Guide http://www.dlpguide.com/guidebook/practical/officialcontacts/
you can also use the email addresses dlp.guest.communication@disney.com and dlp.communication.visiteurs@disney.com

Hope this helps a bit.
4 trips to DLP, 3 to WDW, 1 to Disneyland California



Jo316